Home Care Providers Owned by AMG Consultancy Services Ltd in Cheshire

AMG started reablement after my husbands discharge , following surgery. They came 4 times a day. The whole experience was an absolute nightmare. They showed no respect for my husband or our home. We saw many different faces over the weeks , we can honestly say there were just three members who were very kind and respectful. These members showed true kindness. The others need some extra training in how to show care and respect and basic hygiene. From the moment they entered our home usually walking mud in, some of they kept their coats on. At the beginning spending 10 to 15 minutes each visit We have had bed pans dropped causing so much mess, my husband had his catheter pulled causing trauma. I decided to get in touch with PALS at the hospital. This is just a few of the incidents. We started to do as much as possible even though I am disabled my self, because we dreaded them arriving. I have mentioned to other health care professionals, who knew straight away, who they were.

The care given to my mother by the staff has been exemplary. I feel very confident that my mother is getting first class treatment from all the carers who attend her at home. Mum is treated with great care, respect and dignity by the whole team and feels very comfortable with their attendance to her. I now that the right decisions will be made with her future care by this team of carers.