Cadmus Court, Marin Wharf, Plough Way, London SE16 7DW
Care Provided
- Dementia
Home Care Providers Owned by MiHomecare in London
Home Care Providers Owned by MiHomecare
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MiHomecare Locations in London (7)
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7 Home Care Providers owned by MiHomecare in London
Unit 2, Ground and First floors, Cambridge Court, 210 Shepherds Bush, London W6 7NJ
Care Provided
- Dementia
- Visiting Care
224-254 Cambridge Heath Road, London E2 9DA
Care Provided
- Dementia
1st Floor Elscot House, Arcadia Avenue, Wood Lane, Erdington, London N3 2JU
Care Provided
- Live-in Care
- Dementia
- Visiting Care
Unit 3.6 Islington Studios, 159-163 Marlborough Road, London N19 4NF
Care Provided
- Dementia
Unit 2 Cambridge Court, 210 Shepherds Bush, London W6 7NJ
Care Provided
- Dementia
Office 2.1, 23 Westmoreland, Queensbury, London NW9 9BW
Care Provided
- Dementia
- Visiting Care
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MiHomecare Reviews in London (9)
Reviews Posted for members of MiHomecare.
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Overall Experience
Date Published
Reviewer Connection to MiHomecare
Review of MiHomecare (Barnet, Camden & Finchley) from A A (Client / Service User) published on 25 November 2024 Submitted via Website
Overall Experience
Mi Homecare is the worst agency for any patient to work with, extremely rude care workers. On many occasions I have complained about my care not being met, the staff refuse to discipline their care workers and only concentrate on getting more contracts.
A complete mismanagement.
I had a few care workers who constantly skin their teeth so disrespectful to a paying customer. Another care worker screaming and shouting at me saying she has a mental illness, she does not know why she is being sent to my home.
On top of that on my first visit, a care worker refused to bring me a glass of water from the kitchen saying it was a health and safety issue but rather preferred to bring me water to drink from the toilet sink!
A complete mismanagement.
I had a few care workers who constantly skin their teeth so disrespectful to a paying customer. Another care worker screaming and shouting at me saying she has a mental illness, she does not know why she is being sent to my home.
On top of that on my first visit, a care worker refused to bring me a glass of water from the kitchen saying it was a health and safety issue but rather preferred to bring me water to drink from the toilet sink!
Complained to the recruitment manager which fell on deaf ears, no action was taken no follow up, not even an apology. All that management care for is receiving commissions on how many staff they have working.
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Review of MiHomecare (Barnet, Camden & Finchley) from Fatima W (Daughter of Client) published on 21 September 2021 Submitted via Website
Overall Experience
There is one particular carer with this agency that has been absolutely amazing. He is not only an excellent ambassador for this agency but an ambassador for mankind. He has helped my father come out of his shell and made him realise that life is worth living!
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Review of MiHomecare (Tower Hamlets) from Moe H (Son of Client) published on 4 August 2021 Submitted via Website
Overall Experience
Worst people you can get. They do not care about anything. They are rude and refuse to do daily tasks within the care plan. They also do not complete any tasks set. If they are looking after your loved ones I would avoid them at all costs.
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Review of MiHomecare (Queensbury) from D W (Client / Service User) published on 26 January 2017 Submitted via Postal Card
Overall Experience
I have been very satisfied with all the agents I have had helping me. I have been at Mihomescare since December 2015 and had a variety of carer for different lengths of time.
Reply from amanda sherlock, Director care quality at MiHomecare (Queensbury)
Thank you for your positive comments on the service at Brent Mihomecare. It is lovely for the dedicated staff to hear great feedback
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Review of MiHomecare (Queensbury) from S T (Daughter of Client) published on 5 January 2017 Submitted via Postal Card
Overall Experience
The carers that visit my mum are very good and they make her feel happy when they come.
I don't know what I would do without them and I am able to keep my night job and rest during the day because they warm up her meals and they are very patient with her.
Reply from Amanda Sherlock, Director care Quality at MiHomecare (Queensbury)
Thank you for taking the time to comment on the Brent service. I will ensure that your compliments are passed to the team at Brent and we hope that you continue to receive great care that meet your Mum's needs.
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Review of MiHomecare (Queensbury) from MP (Client / Service User) published on 5 January 2017 Submitted via Postal Card
Overall Experience
Constant change of carers and never on time.
Reply from Amanda Sherlock, Director Care Quality at MiHomecare (Queensbury)
We are sorry to hear about your concerns regarding consistency of carers. The team at Brent work hard to try and ensure visits are at the time of the customers preference and to provide consistent care workers. We will review your concerns and hope to address these as quickly as possible
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Review of MiHomecare (Queensbury) from Naran P (Husband of Client) published on 23 November 2015 Submitted via Postal Card
Overall Experience
OK
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Review of MiHomecare (Queensbury) from Joan C (Client / Service User) published on 16 October 2015 Submitted via Postal Card
7.00 - 8.30 Morning
12.45 - 13.30 Lunch
Overall Experience
Carers are all very clean, dressed in the uniform, also very polite and considerate. It is very nice to be treated as a human being not just a body. I enjoy having a shower and my hair washed, in fact they carry out their duties very well. I just wish I could move my body more to make their job easier.
7.00 - 8.30 Morning
12.45 - 13.30 Lunch
19.30 - 20.15 Bed Time
doing away with my tea time.
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Review of MiHomecare (Queensbury) from Mary K (Client / Service User) published on 6 October 2015 Submitted via Postal Card
Overall Experience
Every carer is different. I feel that everyone should call out when they come in, some don't feel it's necessary. Most are very good and know what they have to do, a few just do what they can get away with, but the greater majority are excellent and cheerful and chat with me which is important when you live on your own.
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