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Home Care Providers Owned by Meritum Independent Living in Kent

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9.5 Group Review Score (the average from all locations with a review score)
  • Home Care Providers Owned by Meritum Independent Living in Kent

Only the locations & reviews in Kent for Meritum Independent Living are showing below.

View the details of all 3 locations (with 61 reviews) owned by Meritum Independent Living

Meritum Independent Living Locations in Kent (3)

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3 Home Care Providers owned by Meritum Independent Living in Kent
Meritum Integrated Care LLP (Ashford)

Sycamore House, 30 Kennington Road, Willesborough, Ashford TN24 0NR 

9.8 47 reviews
"All the care team are very compassionate and have patience when supporting my father. They communicate well and always ask for consent.…"   Read all 47 reviews

Meritum Integrated Care LLP (Ashford) offers home care to people seeking support to maintain their independance while living in their own homes. Services include: personal care, enablement services, post-operative care, respite care, complex care,… Read more about Meritum Integrated Care LLP (Ashford)

  • Care Provided
  • Visiting Care
  • Live-in Care
  • Dementia
  • Visiting Care from £20.76 / hour
  • Live-in Care from £1,100 / week
Meritum Integrated Care LLP (Folkestone)

Unit 28 Folkestone Enterprise Cen, Shearway Business Park, Folkestone CT19 4RH 

9.8 10 reviews
"I am very pleased with my carers now, you could not wish for any one better. They are so helpful and kind, they look after you and they are…"   Read all 10 reviews

Meritum Integrated Care LLP (Folkestone) provides a variety of high-quality care services for people who want to live independently at home in Folkstone, Kent. Care packages include services such as domestic care and support, domiciliary care, personal… Read more about Meritum Integrated Care LLP (Folkestone)

  • Care Provided
  • Visiting Care
  • Live-in Care
  • Dementia
  • Visiting Care from £20.76 / hour
  • Live-in Care from £1,100 / week
Meritum Integrated Care LLP (Maidstone)

Maidstone Innovation Centre, Office 42, Gidds Pond Way, Weavering, Maidstone ME14 5FY 

8.9 4 reviews
"Our regular carers know my husband very well. He has complex health issues. The carers are fully aware of his illness and always alert me…"   Read all 4 reviews

Meritum Integrated Care LLP (Maidstone) is a home care provider offering bespoke care packages to meet the needs of individuals needing support, while living in their own homes. Skilled, caring staff can create a package of care that suits your… Read more about Meritum Integrated Care LLP (Maidstone)

  • Care Provided
  • Visiting Care
  • Live-in Care
  • Dementia
  • Visiting Care from £20.76 / hour
  • Live-in Care from £1,100 / week

Meritum Independent Living Reviews in Kent (61)

9.5

Meritum Independent Living has a Group Review Score of 9.5 (9.519) out of 10.
The Group Review Score is calculated using the average from all locations with a Review Score, and in addition 75%+ of all locations belonging to Meritum Independent Living must have a Review Score.

Overall Experience
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Date Published
  • 61
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  • 61
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Reviewer Connection to Meritum Independent Living
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  • 1
  • 1
Review of

Meritum Integrated Care LLP (Ashford)

from S L (Daughter of Client) published on 17 October 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
All the care team are very compassionate and have patience when supporting my father. They communicate well and always ask for consent. They maintain dignity and are very reliable which as a family we always look forward to receiving care from Meritum for our father.


Thank you very much.

Reply from nick saunders, Partner at Meritum Integrated Care LLP (Ashford)

Thank you so much for your review. I will makesure your kind words get passed onto the relevant staff

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  • Management
  • Treated with Dignity
  • Value for Money
Review of

Meritum Integrated Care LLP (Ashford)

from Tracey E (Daughter of Client) published on 6 October 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
We had never used carers before so when I called through and spoke to the office about my dad's requirements, I honestly felt so reassured. They listened and understood exactly what our needs were. The carers visit my dad every day and we do not have a bad word to say about any of them.
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Review of

Meritum Integrated Care LLP (Ashford)

from Karen S (Daughter of Client) published on 25 September 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
Its comforting too know that my dads visit from one of the carers every morning helps him get up and start the day.
It also gives him peace of mind that someone is on hand when having a shower if he runs into difficulty.
Reply from Nick Saunders, Partner at Meritum Integrated Care LLP (Ashford)

Thank you so much for your review. I will pass on your comments to the staff concerned

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  • Care / Support
  • Management
  • Treated with Dignity
  • Value for Money
Review of

Meritum Integrated Care LLP (Ashford)

from Roy C (Client) published on 16 September 2025 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
Relief for me to get out and go shopping as I care for wife who has dementia and cannot be left alone.
The carer comes for 2 hours and is very good.
Reply from Nick Saunders, Partner at Meritum Integrated Care LLP (Ashford)

Thank you for the review, I will pass on your comments to all the staff involved

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  • Care / Support
  • Management
  • Treated with Dignity
  • Value for Money
Review of

Meritum Integrated Care LLP (Ashford)

from Roy L (Client) published on 16 September 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
I found the service I received is very good. The carers are very helpful and caring. Nothing about them all very kind, will do things above the normal care.
Reply from Nick Saunders, Partner at Meritum Integrated Care LLP (Ashford)

Thank you for the review, I will pass on your comments to all the staff involved

  • Staff
  • Care / Support
  • Management
  • Treated with Dignity
  • Value for Money
Review of

Meritum Integrated Care LLP (Ashford)

from Julie A (Daughter of Client) published on 26 August 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
We have been so very pleased with this care company they always respond so quickly & efficiently to our requests. The Carers are just amazing it is so lovely to hear my mum (who has Alzheimer's) laughing away with her regular Carer. I feel so assured my mum is really getting the best care. Wouldn't
use anyone else!
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Review of

Meritum Integrated Care LLP (Ashford)

from Karen E (Client) published on 25 August 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
Have been having cleaning done my Meritum for a few years. Very friendly, caring company. Office staff also knew who I was when I phoned and the lovely staff member, who came twice a week, did a thorough job and always had a smile on her face.
  • Staff
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  • Treated with Dignity
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Review of

Meritum Integrated Care LLP (Ashford)

from Kathleen H (Wife of Client) published on 19 August 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
The service offers efficient and kind care. All carers treat my husband with respect. We have built up a relationship with a couple of carers which is helpful.
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  • Treated with Dignity
  • Value for Money
Review of

Meritum Integrated Care LLP (Ashford)

from David B (Son of Client) published on 13 August 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
I have found your carer goes above the call of duty and does more than she should do, we are very happy with the carer you have supplied and hope to keep her for a long time. My mum is very happy with the care she gets from you.
  • Staff
  • Care / Support
  • Management
  • Treated with Dignity
  • Value for Money
Review of

Meritum Integrated Care LLP (Ashford)

from Kate B (Daughter of Client) published on 7 August 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
The carers have been very supportive of my dad, always being kind and considerate. The team have been amazing and a great source to help with general queries and guidance. I cannot thank them enough and glad we have such a great team helping us to support Dad with his independent living.
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Review of

Meritum Integrated Care LLP (Folkestone)

from S A (Client) published on 6 August 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
I am very pleased with my carers now, you could not wish for any one better. They are so helpful and kind, they look after you and they are always there for you. I recommend them to any one. They are good workers and honest.
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  • Care / Support
  • Management
  • Treated with Dignity
  • Value for Money
Review of

Meritum Integrated Care LLP (Ashford)

from Sally M (Client) published on 1 August 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
I have been looked after by Meritum for the past month and am so impressed with them. I get visits every morning to help me wash and dress and to set me up for the day. All the ladies who come to see me are lovely. They really do go the extra mile, are always helpful and cheerful. The lady in the office
is also so kind.,
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Review of

Meritum Integrated Care LLP (Folkestone)

from Tiffany M (Client) published on 14 July 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
Fantastic care. Very understanding staff. Help both with mental health and physical health problems. Staff respect my dignity, too, which is a big thing for me. From helping remind me to wash, to helping with household tasks
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  • Management
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Review of

Meritum Integrated Care LLP (Ashford)

from Vanessa L (Daughter of Client) published on 14 July 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
Meritum have been great support when I have needed cover for my parents. I have used Meritum numerous times for cover since August 2024. The office responds quickly and always does the utmost to accommodate my needs, even when it has been last minute. Carers are genuine and care has been consistent
throughout. We have had the same carers since I began using Meritum in August 2024 a positive to see a low staff turnover. Thank you for your support, when you're caring for two very elderly parents with complex needs, including severe dementia, it's comforting to know Meritum are there. Thanks Meritum!
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Review of

Meritum Integrated Care LLP (Ashford)

from Clard D (Client) published on 14 July 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
My regular carer brightens my day. We have built a trusting professional and wonderful routine, whereby I have built confidence and trust in her and as a result holistic wellbeing in myself.


She listens to me and encourages me to ask for help when I need it (which I haven't been very good at all

my life). I realise now I don't have to go through my palliative care alone. It's wonderful to have someone I can rely on other than family and friends and not to feel I am a burden. She has taught me that I am most important and I am learning to try not to stress and worry about everyone else.


We have interesting talks about all sorts of current affairs, not monotonous boring chit chat, which meets my needs socially.


She praises and encourages me in a way that suits me (without patronising me) and fills my heart with the strength I need to keep going even on my down days, when my prognosis overwhelms me. In short she believes in me as I do myself.

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  • Treated with Dignity
  • Value for Money
Review of

Meritum Integrated Care LLP (Folkestone)

from Linda L (Client) published on 8 July 2025 Submitted via Website • Report
Overall Experience 4.0 out of 5
I am very happy with the punctuality of regular carers. People that are walkers are generally late and new and it's very annoying. Tasks are undertaken well, however a couple of issues need to be addressed and I'm confident they will get done, a big shout out to 4 staff members in particular.
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Review of

Meritum Integrated Care LLP (Folkestone)

from J A (Daughter of Client) published on 3 July 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
Since Meritum have been caring for my mother, who is unable to walk and has advanced dementia, I have had no worries. They are so professional and always arrive on time, do everything we ask them to do and are friendly staff. My mum loves them. To get the best from them, good communication is important,
and we have a good relationship with any issues or needs brought up straight away. I absolutely can't recommend them enough.
Reply from nick saunders, Partner at Meritum Integrated Care LLP (Folkestone)

Thank you for your review, we will make sure this gets passed onto the staff involved

  • Staff
  • Care / Support
  • Management
  • Treated with Dignity
  • Value for Money
Review of

Meritum Integrated Care LLP (Folkestone)

from Trudy H (Mother of Client) published on 3 July 2025 Submitted via Website • Report
Overall Experience 4.0 out of 5
The 2 carers we mainly get both take their time with my daughter talk to her come to the door with a very Happy welcome and attitude , they help my daughter the best they can and if my daughter is not well they always ask if there is anything else they can do. They are both polite and caring and helpfull
and we both think the world of them. Thank you for sending them for my daughter , lovely office aswell when I ring and speak to staff . Many thanks for my daughters care
Reply from nick saunders, Partner at Meritum Integrated Care LLP (Folkestone)

Thank you for your review, we will make sure this gets passed onto the staff involved in your mother's care

  • Staff
  • Care / Support
  • Management
  • Treated with Dignity
  • Value for Money
Review of

Meritum Integrated Care LLP (Ashford)

from Helen H (Daughter of Client) published on 2 July 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
My father received both personal care with washing, dressing, preparing food & medications, and also help with housework. Every member of staff who visited him was professional, efficient, and above all, kind. They took the time to chat with him, and kept us, his family, fully informed of any concerns.
It was a great weight off our shoulders to know we could trust them to look after him, when we were limited by the constraints of full-time work. I would highly recommend Meritum to anyone seeking care for a much-loved family member.
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Review of

Meritum Integrated Care LLP (Ashford)

from Leticia R (Daughter of Client) published on 23 June 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
Meritum have been really understanding and respectful of my fathers needs especially when he has been declining in health and always able to chat about needs.
Staff are very understanding and respectful of my father he has a good team!
Also management are always willing to listen to any concerns
or worries.
Reply from nick saunders, Partner at Meritum Integrated Care LLP (Ashford)

Thank you for your review. We will pass your comments on to all the staff involved

  • Staff
  • Care / Support
  • Management
  • Treated with Dignity
  • Value for Money

Awards / Recognitions (0)

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