Reed Specialist Recruitment Ltd - Community Care in Greater Manchester | 1 Home Care Provider

Review of
Reed Community Care - Manchester
from Jeanette D (Client) published on 14 August 2019 Submitted via Website • Report

Overall Experience

2 bookings cancelled over a period of two months, both at short notice and both errors regarding double bookings. Unable to get clear answers from the team without entering into protracted email exchange. The company seem to prefer to communicate by email rather than ringing to cancel a booking. I find

this disrespectful. One carer excellent and one with a severe body odour problem. Conflicting information from carer herself and office staff. I asked for complaints procedure to be emailed to me several days ago - still waiting. All very disappointing.

Reply from Leonie Goldson at Reed Community Care - Manchester

We can confirm that we are aware of the concerns expressed by the service users mother following the successful initial introduction of 2 staff completing 2 bookings .We have consistently tried to…read more

Staff
Care / Support
Management
Treated with Dignity
Value for Money

Home Care Provider Owned by Reed Specialist Recruitment Ltd - Community Care in Greater Manchester

Reed Specialist Recruitment Ltd - Community Care Locations in Greater Manchester (1)

Reed Specialist Recruitment Ltd - Community Care Reviews in Greater Manchester (1)

Reviews posted for members of Reed Specialist Recruitment Ltd - Community Care

Reed Community Care - Manchester

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