Home Care Providers Owned by Springfield Homecare Services Ltd in Durham

Springfield was able to accommodate our mum's complex care needs following her discharge from hospital. She received excellent 24/7 care from her live in carer and care team. The carers worked so well together and were very supportive of our involvement to. Carers went over and above to try and make mum as comfortable as possible. Everyone put our mum's needs first and treated her with dignity and respect. The office staff and clinical lead have also been very supportive throughout, particularly in the first week, ensuring all equipment/supplies were in place. We, as a family, are so greatful for the level of palliative care our mum received in her own home.

Overall we've had a good experience with the carers. Especially the ones who visit regularly as they are building up a relationship with my mother and she enjoys them visiting. She likes chatting to them and I've found her mood can improve after a visit and a chat.

Special mention to one lady. She really has captured the essence of compassion

My father was discharged from hospital in November 24 and died in April 25. During this time my father received excellent care from carers. My father could be difficult at times but they always showed him compassion and care. As a nurse, I always expect a high standard of care and I wasn't disappointed with the care my father was given. Would highly recommend to anyone

Springfield is a brilliant company, the carers, the managment are so kind and helpful. The carers help me mentally and physically I'm so grateful for all the help and support they provide. Thank you Springfield.

I am really happy with my experience with the company. I have had the support from carers for 4 years now. The support I have received has been amazing with only a few littles problems.

The carers have transformed the quality of my life so much and lifted a huge weight from myself and my family, not just for the present but for the future too if my care needs increase.

So glad that these lovely people have come into our lives.

I would highly recommend Springfield Healthcare, the staff are so accommodating, friendly and hard working. No job is too small. Thank you so very much for all that you do for me and my husband.

I have had Springfield Healthcare for my brother who is paralysed from the chest down. My brother's carers provide the utmost care, 10 out of 10. I would highly recommend Springfield Care to anyone they are like part of the family.

My wife was admitted to hospital and diagnosed with dementia also affecting her mobility. The care with Springfield was in place within a week of coming home. The care staff have been excellent, considerate of my wife's needs, and bring a smile to her face. We could not manage without them. We have had their services for six months and my wife is doing really well.

Springfield Healthcare have supported me for just over 6 months and I can't praise them enough for carers coming to my home but also in the office. They go above and beyond. Always offering outstanding help and support. They have helped me a lot and couldn't ask for a better bunch of people to look after me. All carers are infused with care and compassion which is evident when they are supporting me, they are good listeners and have a lot of time and patience for me. I would like to say a massive thank you for all the help and counted support.

Very well organised, my grandad was treated with so much respect and care. All of the carers were so friendly with him, respected his home, and kept everything clean and tidy! We couldn't have asked for better!

We're deeply grateful for everything the Springfield Healthcare team does. Their professional expertise and genuine warmth have made this journey easier for our family.

My father-in-law was cared for by your company. I can honestly say that the carers really made a difference to his life and we managed to keep him at home longer than we expected. Nothing was a problem. They spent time laughing and joking with him, something he really enjoyed. Can't thank Springfield Healthcare enough. I 100% recommend this company

Well done.

Overall exceptional service - pleasant and good at their jobs. Turnover of staff has reduced, which is most welcome. The office are also helpful in dealing with queries.

Generally Springfield Healthcare offers a good service although it would benefit from more carers. Most problems arise when carers do not come into work for various reasons. It would help carers and those who do the rotas if more than three minutes travelling time between clients was offered by Darlington Borough Council. It works when carers are visiting clients living close in an urban situation but not when drivers have to get out to the villages from Darlington, especially when there is a lot of traffic in rush hours. Carers are glad that their rotas enable them to manage other responsibilities such as taking children to school. Students who are studying at university are employed when appropriate to give them practical experience which works very well.