Only the locations & reviews in Tyne & Wear for Springfield Homecare Services Ltd are being shown.
"As you can imagine when my brother was initially transferred to Campbell Court I was greatly concerned as to how he would settle and how he..."Read all 6 reviews
Springfield Healthcare (Campbell Court) is a dedicated hub of compassionate support in the heart of South Tyneside. Operating within the Campbell Court Scheme, they provide a range of bespoke care services... Read more
Care Provided
"Very good, can't fault anyone of the carers, so glad I came to Springfield. Everything about Springfield is lovely I've never been so happy..."Read all 5 reviews
Springfield Healthcare Newcastle is a trusted provider of high-quality care services in the North-East region, with a CQC rating of ‘Good’ issued in May 2022. The Springfield team offer a wide range of... Read more
Care Provided
"My experience has been excellent from day 1 of receiving care and support twice daily from three different carers. The have assisted me..."Read all 2 reviews
Springfield Healthcare South Tyneside is an established care provider, delivering personalised home care and live-in care services across the South Tyneside area. With a dedication to ensuring individuals... Read more
Care ProvidedSpringfield Homecare Services Ltd has a Group Review Score of 8.8 (8.837) out of 10.
The Group Review Score is calculated using the average from all locations with a Review Score, and in addition 75%+ of all locations belonging to Springfield Homecare Services Ltd must have a Review Score.
My experience has been excellent from day 1 of receiving care and support twice daily from three different carers. The have assisted me with all my care needs and encouraged me with my progression in recovering from my surgery. All three carers have made me feel at ease as I was very nervous at first to have strangers in my home to assist me. They have caring natures and great personalities and are all an asset to the profession.
Zorah
Thank you to all carers that have helped me. Even with my bad days with pain they always leave me with a smile. I cannot fault their work in any way.
Zorah
As you can imagine when my brother was initially transferred to Campbell Court I was greatly concerned as to how he would settle and how he would interact with his new surrounding and particularly with the new personnel, and how they would interact with him; I need not have been concerned. The staff who looked, and continue to look after him, were understanding and kind, providing him with the level of support and care he needed, without treating him with kid gloves. They interacted with him as a person and not as a patient and this made the greatest difference to him and his mental health and attitude. Of course he still has up and down days, as to be expected, but now he appears to be more content and happy, insofar as his circumstances allow, and this is down to the care he has received for the past few years from the staff, with particular reference to Sue and Kayleigh who Edward regards as almost to be family.
Thank you so much for your touching review. We understand how daunting a transition like this can be and it is incredibly rewarding to hear that your brother feels seen as an individual and supported with such genuine care. We are especially proud of our team for building such a meaningful bond...
I have only been living at Campbell Court for just over a year. In that time my health has improved so much. Due to the care and support I have been receiving, and the way everything is now so accessible for me. The staff have been so enabling to me, letting me be myself for the first time in years. I am so grateful to every one of them.
Donna
Since moving into Campbell Court my brother has experienced nothing but kindness and exceptional care. This review is a holistic review to include all of the staff of Springfield Health within Campbell Court. Assisted living was not something he had anticipated eight months ago. However considering the changes to his health it has been a breath of fresh air. He is safe, his dignity is at the centre of the care he is provided. Everyone is professional. Additionally they have aided his independence and made him laugh again. Thank you.
Donna
Very good, can't fault anyone of the carers, so glad I came to Springfield. Everything about Springfield is lovely I've never been so happy with carers as I am now.
We are absolutely thrilled to read your review! Knowing that you are so happy with the care you're receiving and that you can't fault our carers means the world to us. We are so glad you chose Springfield, and we are committed to continuing to provide you with a lovely experience and the highest quality of care.Best wishes,Zorah
I am happy with the support my son gets from the carer. My son is very happy on his days out, comes back tiered but very content.
Thank you for your positive feedback. We are very pleased to hear that your son is happy with the support he receives and enjoys his days out. We appreciate you sharing your experience!
I thank you for the carers who come in as I live on my own as I have just one brother which does not live close to me, my carers make it to see me as much as they can.
Thank you for taking the time to share your experience with Springfield Healthcare. It means a lot to us that our carers are able to provide you with consistent and reliable support. We understand the importance of companionship, especially when family is far away. We'll make sure to pass on your kind words to the care team!
Staff are fantastic caring professional caring considerate understand my wife's needs supporting my wife in every way. We would be lost without them they all deserve a medal and three times the wages they receive and day care workers will be valued a lot more than they are now God bless them.
Thank you for your incredibly kind review. We're so pleased you are happy with the care your wife receives, knowing we make a difference means a lot to our team. We agree, they deserve immense recognition! We'll make sure to share your appreciation with them. Thank you!
I am very happy with the care given to me by the caring staff in Springfield Healthcare Campbell Court. I enjoy going to the restaurant and joining in with the quiz and my activities on a Wednesday.
Thank you for taking the time to leave such a lovely review. We are so pleased that you are happy with the care you receive at Campbell Court! Our activities team work very hard and it is lovely to hear that their efforts are appreciated.
Kind regards.
Thank you so much for leaving such lovely words. We're truly touched that our care has made such a positive difference for your father and provided you with some comfort. Your feedback will be shared with the whole team. We look forward to carrying on supporting him! All the best to you and your family.
Wonderful staff who are professional, supportive and extremely caring. My brother and I could not ask for a better service for our father. He is extremely happy. The staff go above and beyond. I couldn't praise the staff enough. Thank you.
Thank you so much for leaving such kind words. We are so pleased that our care has brought happiness to your father and provided peace of mind for you and your brother. I will make sure to pass on your words to the rest of our team. All the best.
6) They promise you everything and don't deliver.
I am sorry to learn that you were disappointed with the care service offered to you during your time with Springfield. I understand how frustrating it must be when your expectations are not met. Although it is not always possible to send the same carers, we do expect the same Springfield standard...
There are currently no awards/recognitions posted yet for Springfield Homecare Services Ltd.
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