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Home Care Providers Owned by Springfield Homecare Services Ltd in West Yorkshire

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8.9 Group Review Score (the average from all locations with a review score)
  • Home Care Providers Owned by Springfield Homecare Services Ltd in West Yorkshire

Only the locations & reviews in West Yorkshire for Springfield Homecare Services Ltd are showing below.

View the details of all 9 locations (with 66 reviews) owned by Springfield Homecare Services Ltd

Springfield Homecare Services Ltd Locations in West Yorkshire (2)

2 Home Care Providers owned by Springfield Homecare Services Ltd in West Yorkshire
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Springfield Healthcare (North Yorkshire/York)
Unit 2 Fusion Court, Aberford Road, Garforth, Leeds LS25 2GH 
9.5 8 reviews
Springfield Healthcare (North Yorkshire/York), Leeds, West Yorkshire
"Assessment of care needs by staff 21st August. Thorough review of flat - lay out - range of tasks and discussion of member of care visits…"   Read all 8 reviews
  • Visiting Care from £28.35 / hour
  • Live-in Care from £1,440 / week

Rated ‘Good’ by CQC in October 2022, Springfield Healthcare North Yorkshire is an established care provider, dedicated to delivering quality care in the region. Their kind and expert teams allow ... Read more

Care Provided
  • Visiting Care
  • Live-in Care
  • Nursing Care/Nurse Led Care
  • Dementia
Springfield Healthcare (Leeds & Wakefield)
2 Fusion Court, Aberford Road, Garforth, Leeds LS25 2GH 
9.3 10 reviews
Springfield Healthcare (Leeds & Wakefield), Leeds, West Yorkshire
"The client has Alzheimer's and dementia and cannot understand or do this for himself so I, as his 24/7 carer, have done it for him. Right…"   Read all 10 reviews
  • Visiting Care from £27.85 / hour
  • Live-in Care from £1,440 / week

Springfield Healthcare Leeds has been an established care provider in Yorkshire for over 50 years. Rated ‘Good’ by CQC in April 2019, the team can offer a comprehensive range of care services that ... Read more

Care Provided
  • Visiting Care
  • Live-in Care
  • Nursing Care/Nurse Led Care
  • Dementia

Springfield Homecare Services Ltd Reviews in West Yorkshire (18)

8.9

Springfield Homecare Services Ltd has a Group Review Score of 8.9 (8.900) out of 10.
The Group Review Score is calculated using the average from all locations with a Review Score, and in addition 75%+ of all locations belonging to Springfield Homecare Services Ltd must have a Review Score.

Overall Experience
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Reviewer Connection to Springfield Homecare Services Ltd
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Review of

Springfield Healthcare (North Yorkshire/York)

from H D (Wife of Client) published on 30 April 2026 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Very happy with care-my husband is given by all the carers who come to help him.
Reply from Suzanne Rogers, Registered Manager at Springfield Healthcare (North Yorkshire/York)Thank you so much for your kind words! We are thrilled to hear that you are happy with the support your husband is receiving. Our team truly cares about the wellbeing of our clients, and I will be sure to share your lovely feedback with all the carers involved, it will mean the world to them.
Best wishes,
Suzanne
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  • Value for Money
Review of

Springfield Healthcare (North Yorkshire/York)

from Lynne H (Relative of Client) published on 28 April 2026 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
Initial assessment very informative and thorough. All questions answered. Once service implemented, review assessment completed which was helpful. Have the care planning app is very essential for me as a family member that lives some distance from my relative requiring care. Updates are given after
each visit. Carers are all very professional and have made such a difference to my relatives' quality of life. Would highly recommend.
Reply from Suzanne Rogers, Registered Manager at Springfield Healthcare (North Yorkshire/York)Thank you so much for your kind words and for your recommendation! We are delighted to hear that our care team has made such a positive impact to your family. It's great to know that the care planning app provides you with peace of mind, we understand how important those real-time updates are, especially when you're supporting a loved one from a distance.

Best wishes,
Suzanne
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Review of

Springfield Healthcare (North Yorkshire/York)

from C G (Husband of Client) published on 26 March 2026 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
A good efficient and caring service. I'm confident that my wife's needs are being, and will be, fully met. The management are approachable, and willing to address any concerns. We're very satisfied.
Reply from Suzanne Rogers, Registered Manager at Springfield Healthcare (North Yorkshire/York)Thank you so much for your kind words. We understand how important it is to have peace of mind regarding a loved one's care, and it's truly rewarding to hear that you feel confident in the support we are providing for your wife. We pride ourselves on being approachable, so please never hesitate to reach out if there is anything at all you need. We're so glad to have you both as part of our community!
Best wishes,
Suzanne
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Review of

Springfield Healthcare (Leeds & Wakefield)

from R S (Daughter of Client) published on 2 January 2026 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
Very happy with support and care which is provided by carers of Springfield Health Care. The staff is friendly and take time to talk to client. Any request considered very quickly.
Reply from Vicki Watt, Registered Manager at Springfield Healthcare (Leeds & Wakefield)Thank you so much for your kind words! We are thrilled to hear that you are happy with the support provided by our team. At Springfield, we truly believe that taking the time to talk and connect with our clients is just as important as the physical care we provide. We'll be sure to share your feedback with our staff.
Best wishes,
Vicki
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  • Treated with Dignity
  • Value for Money
Review of

Springfield Healthcare (Leeds & Wakefield)

from W S (Wife of Client) published on 23 December 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
The client has Alzheimer's and dementia and cannot understand or do this for himself so I, as his 24/7 carer, have done it for him. Right from the word go and I needed a sitter in an emergency I got Springfield off the computer and have had excellent service ever since as my respite sitter. Always on
time, very very caring and understanding of his condition and a godsend for me as well, I have nothing but praise for all they do.
Reply from Vicki Watt, Registered Manager at Springfield Healthcare (Leeds & Wakefield)Thank you for your lovely review, we are deeply moved by your kind words. Our team takes great pride in the care they deliver to those in the community and we are so glad we could be there for you when you needed us.
Best wishes,
Vicki
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Review of

Springfield Healthcare (North Yorkshire/York)

from J M (Brother of Client) published on 25 September 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Assessment of care needs by staff 21st August. Thorough review of flat - lay out - range of tasks and discussion of member of care visits required initially she was very organised, easy to relate to. Excellent approach with/to client - reassuring, supportive. She provided an in depth discussion of my
brother's needs with good knowledge and sound advice.
Reply from Jemma Ellis, Service Manager at Springfield Healthcare (North Yorkshire/York)We appreciate you taking the time to share your positive experience of your brother's care assessment. We're very happy to hear that you felt it was thorough, and that the team member was both knowledgeable and had an excellent, supportive approach with your brother. Thank you for the wonderful feedback, and we'll make sure to pass this on to the relevant team member.
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Review of

Springfield Healthcare (Leeds & Wakefield)

from J S (Daughter of Client) published on 25 September 2025 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
We are happy with the care my mum receives on a day to day basis, most of the carers are very good and do a very good job. Mum seems very happy and is able to live independently with the amount of care she receives which is what we want would recommend them.
Reply from Vicki Watt, Registered Manager at Springfield Healthcare (Leeds & Wakefield)Thank you so much for taking the time to share this lovely review. We are delighted to hear that your mum is happy and able to maintain her independence with the care she receives, and that our team is doing a very good job. We will be sure to pass your kind words on to the whole care team.
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Review of

Springfield Healthcare (Leeds & Wakefield)

from Graeme F (Son of Client) published on 9 September 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
We are very happy with the care received. The staff are polite, professional and caring.
Reply from Victoria Watt, Registered Manager at Springfield Healthcare (Leeds & Wakefield)Thank you so much for taking the time to share your kind words. We are so glad to know that you are happy with the care your loved one is receiving and that our staff are making a positive difference. Best wishes
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Review of

Springfield Healthcare (Leeds & Wakefield)

from Stephen M (Son of Client) published on 3 September 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Consistently good service. The carers take their time with my father, never rushing the care. They are professional and competent.
The carers have an excellent bedside manner.
We would recommend Springfield, we had a different provider before with a much lower standard of service. Springfield are
very professional and we wish to continue with them indefinitely.
Reply from Victoria Watt, Registered Manager at Springfield Healthcare (Leeds & Wakefield)Thank you so much for this wonderful feedback. We are truly grateful for your kind words. Hearing that our carers are consistently providing excellent service and taking the time to ensure your father's comfort is exactly what we strive for. Best wishes
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  • Treated with Dignity
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Review of

Springfield Healthcare (North Yorkshire/York)

from Karen J (Daughter of Client) published on 17 July 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
Springfield were absolutely fabulous with my parents who both had dementia, my father had vascular dementia and went downhill quicker than my mother.
They treated them with compassion and always had a smile and took the time to engage with them
Reply from Jemma Ellis, Service Manager at Springfield Healthcare (North Yorkshire/York)Thank you for your kind words. We're proud our team delivered such compassionate care to your parents, and we're grateful to know they supported your family so well! We will ensure to pass on your feedback to the care team. Thank you.
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  • Treated with Dignity
  • Value for Money
Review of

Springfield Healthcare (North Yorkshire/York)

from Donna S (Daughter-in-law of Client) published on 17 April 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
Myself ,the clients son and most importantly the client are very happy with the standards of care been given from the the very 1st visit up to date. All careers have been very polite and professional. The client feels comfortable and at ease in the presence of the careers and looks forward to their
visits. They have helped the client in been able to retain independence. Overall the client and ourselves are extremely happy with the care team and would highly recommend them and the company as a whole. Many thanks ..
Reply from Vicki Watt, Registered Manager at Springfield Healthcare (North Yorkshire/York)It's wonderful to hear that you are all happy with the care provided by Springfield. We are delighted that our team's professionalism and dedication have helped the client feel comfortable, maintain independence, and look forward to our visits. Thank you for your kind words and your recommendation.Best wishes,Vicki
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  • Treated with Dignity
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Review of

Springfield Healthcare (North Yorkshire/York)

from Shirley A (Client) published on 19 March 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
I am very satisfied with this company. I had two before Springfield that I thought were ok, but Springfield are a hundred time better they are very friendly and will do anything I ask. I would recommend them to anyone.
Reply from Jemma Ellis, Service Lead at Springfield Healthcare (North Yorkshire/York)Thank you for taking the time to leave a review! It's fantastic to hear that you've had such a wonderful experience with Springfield. Our team works hard to be friendly and accommodating, and we're thrilled that it shines through in their visits.
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Review of

Springfield Healthcare (Leeds & Wakefield)

from P R (Daughter of Client) published on 4 March 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Springfield Care is brilliant. No problem at all.
Reply from Victoria Watt, Registered Manager at Springfield Healthcare (Leeds & Wakefield)We're thrilled to hear you're having such a great experience with Springfield Healthcare. We appreciate you taking the time to share your experience. Best wishes.
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Review of

Springfield Healthcare (North Yorkshire/York)

from Y G (Daughter of Client) published on 21 February 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
Good service provided by the carers, the office and the assessment team. Always available to contact. The use of the app is great as we can see how things are going each day. We feel safe in the knowledge that our mum is being cared for.
Reply from Jemma Ellis, Service Lead at Springfield Healthcare (North Yorkshire/York)Thank you so much for your kind words. We're delighted to hear that you and your mum are happy with our service and that the app has been helpful for keeping you informed about your mum's care. We appreciate you taking the time to share your positive experience!
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Review of

Springfield Healthcare (Leeds & Wakefield)

from C M (Niece of Client) published on 24 December 2024 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
I have not met all the carers who go to my Aunt but those I have met are very pleasant and helpful and capable of coping with the unexpected which is very reassuring.
Reply from Victoria Watt, Registered Manager at Springfield Healthcare (Leeds & Wakefield)Thank you so much for your kind words and for sharing your Aunt's positive experience with Springfield Healthcare. It's wonderful to know that our carers have made a positive impact and provided you with some reassurance. We look forward to continuing to support your Aunt moving forward. Thank you again for your lovely feedback.
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Review of

Springfield Healthcare (Leeds & Wakefield)

from J E (Client) published on 7 January 2020 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Friendly experienced sitters and efficient backup from the company.
Reply from Sally Rasmussen at Springfield Healthcare (Leeds & Wakefield)Thanks so much for taking the time to write a review for us, we look forward to passing on your positive comments to the team. Kind regards, Springfield Healthcare.
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Review of

Springfield Healthcare (Leeds & Wakefield)

from M C (Client) published on 19 December 2019 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Professional and competent.
Reply from Sally Rasmussen at Springfield Healthcare (Leeds & Wakefield)Thank you so much for taking the time to complete a review for us. We look forward to sharing with the team.
With best wishes,
Springfield Homecare.
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Review of

Springfield Healthcare (Leeds & Wakefield)

from Kaz S (Client) published on 10 July 2019 Submitted via Website • Report
Overall Experience 5.0 out of 5
I'm very lucky to have a small team of the same carers that come to me each week which is less disruptive to my routine as I suffer chronic anxiety and any change can cause a melt down. We have a good laugh and all get on well, am lucky also in that I get a support worker who takes me out twice a week
and we have lots of fun, recently we went to the theatre and they made my dream come true in meeting a celebrity I adore! Couldn't have done that with anyone else.
The care manager is very good, patient and understanding and my care coordinator is lovely and supportive. I wouldn't swap anyone and am very grateful to all my team for supporting me through these hard times.
You're all amazing.
Would recommend.
Reply from Sally Rasmussen, Springfield Healthcare (Leeds & Wakefield) at Springfield Healthcare (Leeds & Wakefield)Thank you so much for your review. It's so nice to be able to share this with our fantastic team and to know that our care team bring so much happiness to you and that they make you feel safe and secure. With very best wishes.
Springfield Healthcare
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Awards / Recognitions (0)

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