Home Care Providers Owned by New Concept Care & Nursing Ltd in West Yorkshire

I just wanted to say I am very pleased with our first visit with Meadow Lodge this morning we were very anxious about starting with a new care company and emotions have been running a little high. The carers were punctual we had two ladies called Donna and Anna very nice and polite carers. They were respectful and polite to my dad introduced them selves did a very thorough job allowing me to have input and show them different things to help them. They made my dad feel at ease talked and listened to him asked him questions and reassured us as a family my dad is in good hands. Thank you

Coming to my home with carers 3 x per day after months in hospital and respite care, I was immediately aware how the carers helped me and continued helping, never failing to attend, even if delayed sometimes!

In summary, the Meadow Lodge Home Care team really care and deserves recognition for their service going above and beyond.

They are very caring and take the time to actually ask her what she wants, not just walk in and do the minimum. They also make my life a little easier, so thank you very much.

Mum always felt safe and cared for. The girls made it possible for her to just get on with her day without having to sit for hours after just getting dressed. Helping her keep her independence and showing dignity and respect. Still offering choices even though they knew what she would say. Beautiful girls with hearts of gold and stories to tell. Mum enjoyed the chats. And spoke highly of all.

I have been cared for by Meadow Lodge carers since July having spent 16 weeks in hospital. They have helped me wash, dress and get around my current downstairs bedroom. I have advanced well with their care and now am no longer in need of carers. They have all been very efficient, caring and extremely friendly and approachable. I would recommend the company and certainly use them again should the need arise. Special thanks to the carers who have been with me the most. Thank you.

The decision to appoint a care providing service for my mam, was no doubt the hardest decision, which brings along anxieties re guilt, doing the right thing, will they be nice to her and protect her dignity etc. I feel blessed and reassured to have such an amazing team in place. Any issues were/are always addressed and sorted out. Carers and main point of contact genuinely carry out their duties as though they are caring for their own loved ones. Their interaction with my mam and myself/family, is commendable. I am definitely reassured to know they raise and act on concerns in my absence, immediately. They forward think and elevate pressures from myself/family, by always recommending, contacting and putting in place the appropriate agencies/services re doctors, physio, SALT team etc. Clearly caring, professional and experienced staff, who chase up all issues and concerns.