Home Care Provider Owned by New Concept Care & Nursing Ltd in East Riding of Yorkshire
8.7
Group Review Score
(the average from all locations with a review score)
Only the locations & reviews in East Riding of Yorkshire for New Concept Care & Nursing Ltd are showing below.
View the details of all 3 locations (with 42 reviews) owned by New Concept Care & Nursing Ltd
New Concept Care & Nursing Ltd Locations in East Riding of Yorkshire (1)
New Concept Care & Nursing Ltd
9.4
28 reviews
12 Beverley Road, Market Weighton, York YO43 3JP
"I am disabled, and Concept Care has taken care of me for nearly 20 years. In 2018, my husband was diagnosed with blood and bone cancer. He…" Read all 28 reviews
Established in 1992, New Concept Care & Nursing Ltd (NCCN) have two offices based in the town of Market Weighton in the East Riding of Yorkshire and in the town of Selby in North Yorkshire. Covering a wide geographical area stretching across the whole… Read more about New Concept Care & Nursing Ltd
- Care Provided
- Visiting Care
- Live-in Care
- Nursing Care/Nurse Led Care
- Dementia
New Concept Care & Nursing Ltd Reviews in East Riding of Yorkshire (28)
8.7
New Concept Care & Nursing Ltd has a Group Review Score of 8.7 (8.702) out of 10.
The Group Review Score is calculated using the average from all locations with a Review Score, and in addition 75%+ of all locations belonging to New Concept Care & Nursing Ltd must have a Review Score.
Review of
New Concept Care & Nursing Ltd
from S S (Client) published on 3 November 2025 Submitted via Postal Card • Report
Overall Experience
5.0 out of 5
5.0 out of 5
I am disabled, and Concept Care has taken care of me for nearly 20 years. In 2018, my husband was diagnosed with blood and bone cancer. He was given 2 weeks to live. With the help of his doctors and myself, and his carers, he is still with us. We have had our ups and downs, but Concept Care girls keep
him independent. He can walk and drive. They are always lifting us up when life gets bad. We would not be here if not for them. Even our specialist praises them. They are wonderful. We are so lucky to be with such caring people.
Reply from Sue Walsh, Registered Manager at New Concept Care & Nursing LtdI'm glad we were able to support you both and lift you both when needed .Its a pleasure to be able to care for you .
Kind Regards sue
Kind Regards sue
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Review of
New Concept Care & Nursing Ltd
from Lee H (Husband of Client) published on 28 August 2025 Submitted via Postal Card • Report
Overall Experience
5.0 out of 5
5.0 out of 5
New Concept Care and Nursing provided care for my wife, whilst we were on holiday for 2 weeks. They have done this for some years. Which means we can both have a holiday together. The care they provide is outstanding, the company + carers go above and beyond + are all brilliant. I would 100% recomend
NCC+N. Thank you.
Reply from Sue Walsh, Registered Manager at New Concept Care & Nursing LtdThank you for your review . Its a pleasure glad you enjoyed your holiday .Regards sue
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Review of
New Concept Care & Nursing Ltd
from John E (Father of Client) published on 1 August 2025 Submitted via Postal Card • Report
Overall Experience
5.0 out of 5
5.0 out of 5
I am the father of two adult sons who both are clients with New Concept Care & Nursing. We have been with NCCN for almost 10 years. As I have stated previously we could not manage without there support. The last 18 months we have seen a big improvement with our sons, this we feel is due to the consistency
of there team who have been excellent for both lads.
Reply from Jenny Walsh, Administrator at New Concept Care & Nursing LtdThank you for your fantastic feedback, it is a pleasure working with you and the lads. Long may it continue!
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Review of
New Concept Care & Nursing Ltd
from Toni S (Mother of Client) published on 20 September 2024 Submitted via Website • Report
Overall Experience
5.0 out of 5
5.0 out of 5
Our daughter has lived in supported living for 10 years with two other clients. New Concept Care & Nursing have managed the Individualised Supported Living
and have always supported and listened to us as a family. The staff/carers always treat the clients with respect and dignity and go above and
and have always supported and listened to us as a family. The staff/carers always treat the clients with respect and dignity and go above and
beyond expectations to give them all a fun happy environment to live in. Thank you.
Reply from Sue Walsh, Registered Manager at New Concept Care & Nursing LtdThank you for your review. It's a pleasure to be part of your daughter's care.
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Review of
New Concept Care & Nursing Ltd
from C H (Mother of Client) published on 15 April 2024 Submitted via Postal Card • Report
Overall Experience
4.0 out of 5
4.0 out of 5
My daughter's review was in conjunction with her social worker's review. No issues raised, communication good and any issues prior to review dealt with swiftly and effectively. All care staff are of high quality and support my daughter in the things she likes to do.
Reply from Jenny Walsh, Administrator at New Concept Care & Nursing LtdThank you for your positive feedback, it is very much appreciated. If you have any suggestions for how we can improve further please don't hesitate to contact us. Thanks again.
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Review of
New Concept Care & Nursing Ltd
from J C (Mother of Client) published on 20 December 2023 Submitted via Website • Report
Overall Experience
5.0 out of 5
5.0 out of 5
The care team that visits my mum are amazing, kind and we appreciate their support so much.
Mum looks forward to their visits and their company throughout the week this also ensures she has contact with others and more importantly face to face contact. The team are our eyes and ears looking out for
Mum looks forward to their visits and their company throughout the week this also ensures she has contact with others and more importantly face to face contact. The team are our eyes and ears looking out for
Mum when we cannot do that it’s such a relief and reassuring to know that. Nothing is too much trouble for these people help is just a phone call away. For family like myself who do not live close by to elderly parents, it’s a godsend.
Reply from Jenny Walsh, Administrator at New Concept Care & Nursing LtdThank you for such a fantastic review. We are honoured you have chosen the New Concept Care & Nursing family to provide care for your family member. We are really proud that we can provide you and your family with this much-needed reassurance and care for your loved one.
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Review of
New Concept Care & Nursing Ltd
from Sarah H (Daughter of Client) published on 12 September 2023 Submitted via Postal Card • Report
Overall Experience
5.0 out of 5
5.0 out of 5
New Concept Care has been involved with the care of my Mum for approximately three years. They give us as a family massive reassurance when we couldn't always be there for her and provided help with practical tasks and good company for Mum. More recently Concept Care were involved in Mum's more difficult
care needs. I highly recommend this company and as a family, we are highly satisfied with the service they offer.
Reply from Jenny Walsh, Administrator at New Concept Care & Nursing LtdThank you for this fabulous review, we appreciate you taking the time to give us your feedback.
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Review of
New Concept Care & Nursing Ltd
from D P (Son of Client) published on 3 November 2022 Submitted via Postal Card • Report
Overall Experience
5.0 out of 5
5.0 out of 5
New Concept Care & Nursing have been visiting my mum for over a year. All the carers she has are always helpful, respectful and also very patient with her. It's a weight off me knowing that she is being seen daily when I can't get there as I work long hours.
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Review of
New Concept Care & Nursing Ltd
from A P (Client) published on 3 November 2022 Submitted via Postal Card • Report
Overall Experience
5.0 out of 5
5.0 out of 5
I have been a service user of New Concept Care and Nursing for twenty years. I can't praise the whole team enough for all the care they have and are still giving me. Everyone whom I have contact with including ie carers, office staff and the assessment have always been kind, considerate and very helpful.
They not only help me physically but mentally too and I know I wouldn't be the same without their continued support. Thank you for your excellent care.
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Review of
New Concept Care & Nursing Ltd
from E E (Client) assisted by family/friend published on 3 November 2022 Submitted via Postal Card • Report
Overall Experience
5.0 out of 5
5.0 out of 5
Find New Concept Care & Nursing brilliant. The company is so helpful and we have no problems at all.
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Review of
New Concept Care & Nursing Ltd
from L W (Wife of Client) published on 30 October 2022 Submitted via Postal Card • Report
Overall Experience
4.0 out of 5
4.0 out of 5
Very satisfied with the times and standard of care.
Reply from Jenny Walsh, Administrator at New Concept Care & Nursing LtdThank you for taking the time to give us feedback. We really appreciate your kind words and pleased you are happy with the service.
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Review of
New Concept Care & Nursing Ltd
from H S (Daughter of Client) published on 6 October 2022 Submitted via Postal Card • Report
Overall Experience
5.0 out of 5
5.0 out of 5
As a family, we have been grateful for the help, advice and continuing support from the carers. My mum got to know the carers and looked forward to their visits. We could not have managed without them. I only wish mum was still able to live at home. I cannot thank them enough, such a lovely bunch of
ladies.
Reply from Jenny Walsh, Administrator at New Concept Care & Nursing LtdThank you for your kind words. It was a pleasure to be part of your mum's care team. All the best to you and your family.
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Review of
New Concept Care & Nursing Ltd
from S C (Daughter of Client) published on 28 September 2022 Submitted via Postal Card • Report
Overall Experience
5.0 out of 5
5.0 out of 5
My mother has had care services from New Concept Care & Nursing for nine years and over that time I have found them to be extremely professional, supportive, kind and respectful. My mother would not be able to manage without them. Also having carers go in relieves a lot of pressure and stress off the
rest of the family as we know she is in capable hands when we're not there to support her ourselves. She loves all the carers too. I would highly recommend New Concept Care & Nursing to any of my friends and families.
My stepfather currently has a care package from New Concept Care & Nursing and I would highly recommend them to anyone. The office staff and carers are so caring and will do anything to help, we honestly don't know what we would do without them.
Reply from Jenny Walsh, Administrator at New Concept Care & Nursing LtdThank you for taking the time to review us, we are happy to provide you with a service which you review as being such a high standard.
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Review of
New Concept Care & Nursing Ltd
from Margaret F (Client) assisted by family/friend published on 26 September 2022 Submitted via Postal Card • Report
Overall Experience
4.0 out of 5
4.0 out of 5
All the carers are good, some better than others but that is the same in all walks of life. They are all friendly, smart looking and above all, experienced with a great amount of knowledge. It is obvious that they have had a good amount of training in the way they conduct themselves.
Reply from Jenny Walsh, Administrator at New Concept Care & Nursing LtdThank you for taking the time to review New Concept Care & Nursing Ltd,
it's a pleasure to be part of your care team.
it's a pleasure to be part of your care team.
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Review of
New Concept Care & Nursing Ltd
from M C (Client) assisted by family/friend published on 2 September 2022 Submitted via Postal Card • Report
Overall Experience
5.0 out of 5
5.0 out of 5
The carers were very professional, supportive and caring. A thoroughly holistic approach with great respect shown to the client and their family members!
Reply from Sue Walsh, Registered Manager at New Concept Care & Nursing LtdThank you for your review of our service. We greatly appreciate you taking the time to review our service.
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Review of
New Concept Care & Nursing Ltd
from Neal M (Friend of Client) published on 19 February 2020 Submitted via Website • Report
Overall Experience
5.0 out of 5
5.0 out of 5
New Concept Care & Nursing are a well-led care company that always put the service user as number 1, any contact with this company is always professional and responsive. They put the person first in any contact. I would recommend this care company purely on the caring nature.
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Review of
New Concept Care & Nursing Ltd
from Denise S (Wife of Client) published on 6 February 2019 Submitted via Website • Report
Overall Experience
5.0 out of 5
5.0 out of 5
I find everything just great no problems. Assessment and review officer, care coordinator and nurse consultant are brilliant. Carers are just great.
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Review of
New Concept Care & Nursing Ltd
from G H (Husband of Client) published on 19 February 2018 Submitted via Postal Card • Report
Overall Experience
4.0 out of 5
4.0 out of 5
Carers are very considerate and aware of my wife's medical condition (multiple sclerosis) appointment times change from time to time. NCCN staff are reliable.
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Review of
New Concept Care & Nursing Ltd
from Toni S (Mother of Client) published on 17 July 2017 Submitted via Postal Card • Report
Overall Experience
4.0 out of 5
4.0 out of 5
My daughter, who has a severe learning disability, moved into supported living 3 years ago with two of her disabled friends. This was the hardest decision of our lives but due to our wonderful, kind caring team of staff supplied by New Concept Care & Nursing, it has transformed our daughter's life and
our lives.
She is so happy and well cared for which had made us relax and accept our decision.
Thank you, New Concept Care & Nursing for helping and supporting us.
She is so happy and well cared for which had made us relax and accept our decision.
Thank you, New Concept Care & Nursing for helping and supporting us.
Reply from Sue Walsh, Registered Manager at New Concept Care & Nursing LtdThank you for your review.
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Review of
New Concept Care & Nursing Ltd
from J W (Mother of Client) published on 14 July 2017 Submitted via Postal Card • Report
Overall Experience
5.0 out of 5
5.0 out of 5
For the last five years, our son has been in supported living, we have been thoroughly satisfied with the care and support the agency has provided. The staff there are willing to take on board any problems that we might be concerned with regarding the care and support of our son and like a good team,
we work together.
Reply from Sue Walsh, Registered Manager at New Concept Care & Nursing LtdThank you for your review.
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Awards / Recognitions (0)
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