7 Brook Street, Selby YO8 4AL
- Older Person Care
- Long Term
- Short Term
- Visiting Care
- Live-in Care
- Dementia Care
- 24 Hour Care
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Home Care Providers Owned by New Concept Care & Nursing Ltd in North Yorkshire
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Review
Score(the average from all locations with a review score)
Review
Score(the average from all locations with a review score)
Home Care Providers Owned by New Concept Care & Nursing Ltd
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New Concept Care & Nursing Ltd Locations in North Yorkshire (1)
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New Concept Care & Nursing Ltd Reviews in North Yorkshire (8)
8.5
New Concept Care & Nursing Ltd has a Group Review Score of 8.5 (8.451) out of 10. The Group Review Score is calculated using the average from all locations with a Review Score, and in addition 75%+ of all locations belonging to New Concept Care & Nursing Ltd must have a Review Score.
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Review of New Concept Care & Nursing Ltd from Denise N (Daughter of Client) published on 31 March 2025 Submitted via Website•
Overall Experience
We cannot thank NCCN enough for the care they provided our mother. We changed from a previous appointment and the difference was so noticeable, carers afforded mum loving care and attention and on many occasions a really good laugh - her needs and concerns were listened to and it completely...
We cannot thank NCCN enough for the care they provided our mother. We changed from a previous appointment and the difference was so noticeable, carers afforded mum loving care and attention and on many occasions a really good laugh - her needs and concerns were listened to and it completely transformed her quality of life. OUTSTANDING company and AMAZING people. Thank you so much.
↩Reply from Jenny Walsh, Administrator at New Concept Care & Nursing Ltd
Thank you for the incredible feedback and taking the time to review our service. We are really pleased to have been able to provide your mother with high quality care. Thank you again
Review of New Concept Care & Nursing Ltd from Lee H (Husband of Client) published on 31 July 2024 Submitted via Website•
Overall Experience
New Concept Care & Nursing have been providing outstanding care for my wife whilst we were on holiday. The whole company go above and beyond to help in any way they can. The management and all the staff are very friendly, helpful and caring. We would highly recommend New Concept Care & Nursing....
New Concept Care & Nursing have been providing outstanding care for my wife whilst we were on holiday. The whole company go above and beyond to help in any way they can. The management and all the staff are very friendly, helpful and caring. We would highly recommend New Concept Care & Nursing. 10/10.
Thank you all.
↩Reply from Sue Walsh, Registered Manager at New Concept Care & Nursing Ltd
Thank you we are glad you enjoyed your stay and look forward to seeing you both next year.
Review of New Concept Care & Nursing Ltd from S B (Client / Service User) published on 28 October 2022 Submitted via Postal Card•
Overall Experience
- Carers are attentive and respectful.
- On the whole regular times are adhered to.
- In case of medical needs, they will contact the doctors or District Nurses.
- Will also leave me regular messages/notes in need of any shopping that I have
- On the whole regular times are adhered to.
- In case of medical needs, they will contact the doctors or District Nurses.
- Will also leave me regular messages/notes in need of any shopping that I have
forgotten.
- Carers are attentive and respectful.
- On the whole regular times are adhered to.
- In case of medical needs, they will contact the doctors or District Nurses.
- Will also leave me regular messages/notes in need of any shopping that I have
- On the whole regular times are adhered to.
- In case of medical needs, they will contact the doctors or District Nurses.
- Will also leave me regular messages/notes in need of any shopping that I have
forgotten.
↩Reply from Jenny Walsh, Administrator at New Concept Care & Nursing Ltd
Thank you for taking the time to leave us feedback, we are pleased you are so happy with our service and proud to be able to offer you a high-quality service.
Review of New Concept Care & Nursing Ltd from P S (Client / Service User) published on 28 October 2022 Submitted via Postal Card•
Overall Experience
I have been using the service for about a year and I am very satisfied with them. They are very kind and also very helpful and caring. It is nice to chat with them as I am housebound and they would do more for me if I needed it.
I have been using the service for about a year and I am very satisfied with them. They are very kind and also very helpful and caring. It is nice to chat with them as I am housebound and they would do more for me if I needed it.
↩Reply from Jenny Walsh, Administrator at New Concept Care & Nursing Ltd
Thank you for taking the time to review our service. We are pleased that you feel the benefit of our service and are happy to be your provider.
Review of New Concept Care & Nursing Ltd from Stephen G (Client / Service User) published on 26 October 2022 Submitted via Postal Card•
Overall Experience
I have always received first-class care. If I feel ill, the carer will always stay with me to make sure I could manage. If I feel down, the carer will stay and talk to me, sometimes over the time I am allocated.
I will never be able to thank them enough for the care they have shown me.
I have always received first-class care. If I feel ill, the carer will always stay with me to make sure I could manage. If I feel down, the carer will stay and talk to me, sometimes over the time I am allocated.
I will never be able to thank them enough for the care they have shown me.
↩Reply from Jenny Walsh, Administrator at New Concept Care & Nursing Ltd
Thank you for taking the time to provide us with your feedback! We are so pleased that you are happy with the service you receive and proud that the staff team show such professionalism and support to you.
Review of New Concept Care & Nursing Ltd from L H (Client / Service User) published on 26 October 2022 Submitted via Postal Card•
Overall Experience
I have been using New Concept Care & Nursing Ltd for a few years now, and the care I have received is very good. The carers always do the things I ask them to do, and are dressed in their uniform, also masks.
I have been using New Concept Care & Nursing Ltd for a few years now, and the care I have received is very good. The carers always do the things I ask them to do, and are dressed in their uniform, also masks.
↩Reply from Jenny Walsh, Administrator at New Concept Care & Nursing Ltd
Thank you for taking the time to give us feedback; we are pleased to provide you with a service you are happy with.
Review of New Concept Care & Nursing Ltd from Janice B (Daughter of Client) published on 20 October 2022 Submitted via Postal Card•
Overall Experience
Mum and dad are both cared for by New Concept Care & Nursing. The staff are very helpful and are always kind and polite. They try to attend at the times to suit mum and dad's needs. They only alter the attendance times if the staff are poorly or if staff are on their annual leave. My parents have...
Mum and dad are both cared for by New Concept Care & Nursing. The staff are very helpful and are always kind and polite. They try to attend at the times to suit mum and dad's needs. They only alter the attendance times if the staff are poorly or if staff are on their annual leave. My parents have more confidence living alone in their home knowing the care team are always due to call, around four times daily. They are also aware New Concept Care & Nursing can be called upon at any time.
↩Reply from Jenny Walsh, Administrator at New Concept Care & Nursing Ltd
Thank you for your review, your positive feedback is greatly appreciated. We are proud to have had such a positive impact on your family's confidence allowing them to live more independently within their own home.
Review of New Concept Care & Nursing Ltd from C W (Client / Service User) published on 17 October 2022 Submitted via Postal Card•
Overall Experience
The carers are always very helpful and polite. Very thorough with the job they have to do. I have no complaints about the service provided.
The carers are always very helpful and polite. Very thorough with the job they have to do. I have no complaints about the service provided.
↩Reply from Jenny Walsh, Administrator at New Concept Care & Nursing Ltd
Thank you for your kind words. It's a pleasure to be able to provide your care service.
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