Home Care Providers Owned by Manorcourt Homecare in Suffolk

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Only the locations & reviews in Suffolk for Manorcourt Homecare are being shown.

Manorcourt Homecare Locations in Suffolk (1)

1 Home Care Providers owned by Manorcourt Homecare in Suffolk

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Manorcourt Homecare (Lowestoft)

Old Court Buildings, Old Nelson Street, Lowestoft NR32 1EQ

9.264 Reviews

11 1

"I'm receiving excellent care, the carers treat me with kindness and dignity. They have also conversated with me and my family clear..."Read all 64 reviews

Manorcourt Homecare (Lowestoft) is the division of Healthcare Homes which specialise in providing care services for people who wish to remain living in their own homes for as long as possible. The... Read more

Older Person Care
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Manorcourt Homecare Reviews in Suffolk (64)

9.4

Manorcourt Homecare has a Group Review Score of 9.4 (9.352) out of 10. The Group Review Score is calculated using the average from all locations with a Review Score, and in addition 75%+ of all locations belonging to Manorcourt Homecare must have a Review Score.

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Showing 64 reviews matching selected criteria

Review of Manorcourt Homecare (Lowestoft) from E F (Client / Service User) published on 29 September 2026 Submitted via Postal Card•

Overall Experience

The carers are doing ok.

Unless the time is changed, etc.

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Review of Manorcourt Homecare (Lowestoft) from J M (Client / Service User) published on 29 September 2026 Submitted via Postal Card•

Overall Experience

I get on well with my support workers.

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Review of Manorcourt Homecare (Lowestoft) from R A (Sister-in-law of Client) published on 2 September 2026 Submitted via Postal Card•

Overall Experience

As far as I know, everything is fine.

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↩Reply from zoe furlonger, Care Manager at Manorcourt Homecare (Lowestoft)

Thank you for taking the time to share your feedback. We're pleased to hear that, as far as you know, everything is fine with the care and support you receive. We value your feedback and will continue to work hard to ensure you feel comfortable, supported and well cared for.

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Review of Manorcourt Homecare (Lowestoft) from O R (Client / Service User) published on 1 September 2026 Submitted via Postal Card•

Overall Experience

Everything is very good.

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↩Reply from zoe furlonger, Care Manager at Manorcourt Homecare (Lowestoft)

Thank you for your kind feedback. We're delighted to hear that everything is going very well and that you are happy with the care and support you receive. Your positive feedback means a lot to our team and motivates us to continue providing high-quality, compassionate care.

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Review of Manorcourt Homecare (Lowestoft) from C B (Client / Service User) published on 19 August 2026 Submitted via Postal Card•

Overall Experience

Excellent carers they take care of me 100%

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↩Reply from zoe furlonger, Care Manager at Manorcourt Homecare (Lowestoft)

Thank you so much for your wonderful feedback. We're delighted to hear that you feel so well cared for and supported by our carers. Knowing that you are happy with the care you receive means a great deal to our whole team. We'll continue working hard to provide you with the high standard of care and support you deserve.

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Review of Manorcourt Homecare (Lowestoft) from K H (Client / Service User) published on 14 August 2026 Submitted via Postal Card•

Overall Experience

I find it very good.

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↩Reply from zoe furlonger, Care Manager at Manorcourt Homecare (Lowestoft)

Thank you so much for your kind feedback. We're delighted to hear that you find our care service very good. Your positive comments mean a great deal to our team and encourage us to continue providing high-quality, compassionate care.

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Review of Manorcourt Homecare (Lowestoft) from H H (Client / Service User) published on 14 August 2026 Submitted via Postal Card•

Overall Experience

Good I get on with my support worker well.

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↩Reply from zoe furlonger, Care Manager at Manorcourt Homecare (Lowestoft)

Thank you for your lovely feedback. We're really pleased to hear that you have built a good relationship with your support worker and that you feel comfortable and well supported. Positive relationships are so important to us, and we'll continue to do our best to provide you with consistent, person-centred care.

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Review of Manorcourt Homecare (Lowestoft) from C S (Son of Client) published on 30 July 2026 Submitted via Postal Card•

Overall Experience

We have been happy with the care provided to my mother and the support.

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↩Reply from zoe furlonger, Care Manager at Manorcourt Homecare (Lowestoft)

Thank you for taking the time to share your feedback. We are delighted to hear that you have been happy with the care and support provided to your mother. It means a great deal to know that our team have been able to provide care that meets her needs and gives you confidence in the support she receives. We truly appreciate your kind words and thank you for taking the time to leave a review.

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Review of Manorcourt Homecare (Lowestoft) from Teresa W (Client / Service User) published on 29 July 2026 Submitted via Postal Card•

Overall Experience

I need carers because I cannot do things for myself. I am so pleased I have them; they help me with personal care, household duties and social visits. I find the carers really helpful, and they are very friendly. They always make sure I've got everything I need. Also, as I have social anxiety, I don't go out socialising, so it's good when the carers visit so I have got people to talk to during the day. I have nothing to say about the office staff apart from they are very rude. The carer i like and have time for is Terence Kent. He is an amazing carer.

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↩Reply from zoe furlonger, Care Manager at Manorcourt Homecare (Lowestoft)

Thank you for taking the time to share your lovely feedback. We are delighted to hear that our carers provide the support, companionship and assistance you need, and that you find them friendly and helpful. It is especially pleasing to know that they make sure you have everything you need and take... Read more

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Review of Manorcourt Homecare (Lowestoft) from D B (Wife of Client) published on 24 July 2026 Submitted via Postal Card•

Overall Experience

The care John has received from most of the carers of Manorcourt have in some cases exceeded our expectations, and we have been very satisfied.

The only issue thus far is the timing, and we have reached a point of requiring extra time due to continence issues mainly.

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↩Reply from zoe furlonger, Care Manager at Manorcourt Homecare (Lowestoft)

Thank you for taking your time to share your feedback, We are delighted to hear that the care John has received from our team has exceed your expectations. It is wonderful to know that you have been very satisfied with the support provided. We appreciate your comments regarding the additional time... Read more

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Review of Manorcourt Homecare (Lowestoft) from Claire B (Client / Service User) published on 15 July 2026 Submitted via Postal Card•

Overall Experience

I'm receiving excellent care, the carers treat me with kindness and dignity. They have also conversated with me and my family clearly.

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↩Reply from zoe furlonger, Care Manager at Manorcourt Homecare (Lowestoft)

Thank you for such a lovely review. I am so pleased you think your care is excellent and the communication is clear.

I will pass this onto your care team.

Thank you

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Review of Manorcourt Homecare (Lowestoft) from Mark P (Client / Service User) published on 15 July 2026 Submitted via Postal Card•

Overall Experience

I find Manorcourt a very good and professional company to care for the disabled.

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↩Reply from zoe furlonger, Care Manager at Manorcourt Homecare (Lowestoft)

Thank you for your review.

I am happy you find us a professional company and you have trusted us to meet your care needs.

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Review of Manorcourt Homecare (Lowestoft) from Gina C (Client / Service User) published on 7 July 2026 Submitted via Postal Card•

Overall Experience

Carers are amazing, but the lady in the office is very condescending, rude and has no understanding or compassion. She shouted at me over the bank holiday as my new medication was wrong and I needed help with what to do. Have also heard her responses to carers who have called in my presence. She does not have the right temperament to support the service user or care staff.

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↩Reply from zoe furlonger, Care Manager at Manorcourt Homecare (Lowestoft)

Thank you for sharing your feedback.
I'm pleased to hear you have had a positive experience with our care team, and I will ensure your kind comments are shared with the carers involved.

I'm sorry, however, to read about your experience with a member of our office team. This does not reflect the... Read more

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Review of Manorcourt Homecare (Lowestoft) from Chris H (Client / Service User) published on 19 June 2026 Submitted via Postal Card•

Overall Experience

Everything is absolutely fine. Staff are great.

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↩Reply from zoe furlonger, Care Manager at Manorcourt Homecare (Lowestoft)

Thank you for your review and i am pleased you think your staff are great, i will pass this onto them.

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Review of Manorcourt Homecare (Lowestoft) from Clare S (Mother of Client) published on 4 July 2025 Submitted via Postal Card•

Overall Experience

The homecare staff have no been coming to our home for long, but the staff are polite, caring friendly and got on very well with our daughter straight away.

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↩Reply from Tamsin Cannon, Branch Manager at Manorcourt Homecare (Lowestoft)

Thank you for leaving us this lovely review. I will make sure the carers know that you and your daughter are happy with how things are going. Kind regards,

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Review of Manorcourt Homecare (Lowestoft) from T B (Daughter of Client) published on 22 April 2025 Submitted via Website•

Overall Experience

Shocking to the core! This company need a complete risk assessment done on them as they really let my dad down, supposed to be experts in the field required, untrained staff, understaffed, dad sadly died x

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↩Reply from Tamsin Warren, Branch Manager at Manorcourt Homecare (Lowestoft)

I am very shocked to read this review, and I am wondering if you are referring to the other agency that also cared for your Dad? He had a small team of regular carers from us that visited him once a day, with a combined total of over 49years experience, all fully trained who went over and above... Read more

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Review of Manorcourt Homecare (Lowestoft) from V P (Wife of Client) published on 20 March 2025 Submitted via Postal Card•

Overall Experience

This is a new experience for my husband but any fears he has were soon allayed by the cherry, competent carers. They are so kind, patient and considerate.

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↩Reply from Tamsin Warren, Branch Manager at Manorcourt Homecare (Lowestoft)

Thank you so much for this lovely review, and Im glad you and your husband are happy. I will pass this on to his carers, I know they will be pleased to hear it too!

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Review of Manorcourt Homecare (Lowestoft) from Glenys B (Wife of Client) published on 12 February 2025 Submitted via Website•

Overall Experience

The staff are very kind and patient. When they do tasks e.g. helping my husband to eat a meal they do it at his pace and always treat him with respect. They talk to him and I am sure the daily chats are helping him to recover. We are both very grateful for the support they offer.

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↩Reply from Tamsin Cannon, Registered Manager at Manorcourt Homecare (Lowestoft)

Thank you so much for your review! We really appreciate hearing all the feedback, but it's always nice to be able to tell the carers that they are doing a great job. Best wishes, Tammi

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Review of Manorcourt Homecare (Lowestoft) from Colin G (Brother of Client) published on 2 December 2024 Submitted via Postal Card•

Overall Experience

Happy with the service provided.

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↩Reply from Tamsin Cannon, Branch Manager at Manorcourt Homecare (Lowestoft)

Thank you so much for taking the time to leave his review. If there's anything we can do to improve your experience, please don't hesitate to contact us! Tammi

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Review of Manorcourt Homecare (Lowestoft) from L B (Wife of Client) published on 2 December 2024 Submitted via Postal Card•

Overall Experience

I am so grateful to all the lovely carers who have helped me, they are all wonderful people. Nothing is too much trouble. We have some laughs that cheer me up no end. (They deserve a medal).

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↩Reply from Tamsin Cannon, Branch Manager at Manorcourt Homecare (Lowestoft)

I'm so happy to read your comment, and I know the carers will be too! Thank you for leaving us such a lovely review. Yours, Tammi

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Awards / Recognitions (6)

31 May 2023Recipient: Manorcourt Homecare
31 Mar 2022Recipient: Manorcourt Homecare
30 Apr 2021Recipient: Manorcourt Homecare

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