"My mum has had manorcourt carers for a few years now. We could not fault them. The care they have given to mum is very good and the carers…"
Read all 79 reviews
Visiting Care from
£30.70
/ hour
Live-in Care from
£1,400
/ week
Manorcourt Homecare based in Harlow, provide a range of care services and assistance to people who live in the surrounding area.
Bespoke packages and support are available, from pop in services ... Read more
"I can't praise Manorcourt carers and office staff enough. They always go above and beyond in there care for my mother. They have become…"
Read all 58 reviews
Manorcourt Homecare (Saffron Walden) is the division of Healthcare Homes which specialise in providing care services for people who wish to remain living in their own homes for as long as possible. ... Read more
"We are fortunate to have regular carers, who are all excellent. They try their best to accommodate my father's preferred wake-up time,…"
Read all 128 reviews
Manorcourt Care (Thurrock) offers services throughout all of Thurrock, helping adults who wish to remain in their own homes for longer.
Provision can include personal care routines such as bathing ... Read more
Care Provided
Visiting Care
Live-in Care
Dementia
Manorcourt Homecare Reviews in Essex (265)
9.2
Manorcourt Homecare has a Group Review Score of 9.2 (9.159) out of 10. The Group Review Score is calculated using the average from all locations with a Review Score, and in addition 75%+ of all locations belonging to Manorcourt Homecare must have a Review Score.
from Sue T (Daughter of Client) published on 8 March 2026
Submitted via Website • Report
Overall Experience5.0 out of 5
My mum has had manorcourt carers for a few years now. We could not fault them. The care they have given to mum is very good and the carers alway go above and beyond. They are a very caring bunch. We are very happy we chose Manorcourt to look after mum in her own home.
Reply from Joanna Sampson, Care Manager at Manorcourt Homecare (Harlow & Loughton)Thank you for taking time to send in your review much appreciated
from T C (Client) published on 4 February 2026
Submitted via Website • Report
Overall Experience5.0 out of 5
Excellent standards always happy cheerful and helpful .
The carers are always on time and I'm never rushed by them.
Regular carers so are knowledgeable of my personal needs wishes & choices.
Would recommend to others .
Reply from Joanna Sampson, Care Manager at Manorcourt Homecare (Harlow & Loughton)Thank you for your lovely review much appreciated kind regards Jo
from Julie R (Daughter of Client) published on 4 February 2026
Submitted via Website • Report
Overall Experience5.0 out of 5
I can't praise Manorcourt carers and office staff enough. They always go above and beyond in there care for my mother. They have become like family and my mother has formed a strong bond with most of her carers. All our family appreciate the care they provide for mum, nan. Also the support they give
to us mum's immediate family, they are friendly whilst always remaining professional.
Reply from Lauren Maynard, Care Manager at Manorcourt Homecare (Saffron Walden)Thank you for your review and kind words. We look forward to continuing to deliver a high standard of care to your mum.
from P B (Son of Client) published on 21 January 2026
Submitted via Postal Card • Report
Overall Experience5.0 out of 5
I have found the company to be of excellent standard. They are easy to contact and prompt in reply and resolving any problems. The staff are well-trained and supportive of both client and family. Overall a 10/10 for service and value for money.
from Sarah W (Daughter of Client) published on 12 December 2025
Submitted via Website • Report
Overall Experience5.0 out of 5
My dad receives exceptional care from this home care provider, and our family couldn't be more grateful. Every member of the team is kind, patient and genuinely committed to his wellbeing. They treat him with dignity and respect, always taking the time to chat with him and make sure he feels comfortable
nd supported.
The support they provide has made a huge difference to his daily life. They are reliable, attentive and consistently go above and beyond, whether it's helping with personal care, preparing meals or simply offering companionship. Their professionalism gives us complete peace of mind, and it's clear they truly care about the people they look after.
Communication has also been excellent. We're always kept informed, and any questions we have are answered quickly and thoughtfully. Knowing that my dad is in such capable hands means the world to us.
I would highly recommend this care provider for anyone looking for compassionate, high-quality support at home.
Reply from Joanna Sampson, Care Manager at Manorcourt Homecare (Harlow & Loughton)Thank you so much for your lovely review much applicated kind regards Jo Sampson
from Mildred M (Client) published on 3 November 2025
Submitted via Postal Card • Report
Overall Experience5.0 out of 5
Excellent Care at all times from Manorcourt Homecare (RM17 LSS)
Reply from Karen Garratt, Branch Manager at Manorcourt Homecare (Thurrock)Thank your for taking the time to write a review on our service, your kind words are much appreciated.
from T Y (Son of Client) published on 21 August 2025
Submitted via Postal Card • Report
Overall Experience5.0 out of 5
We are fortunate to have regular carers, who are all excellent. They try their best to accommodate my father's preferred wake-up time, which is priceless. Without having these regular carers, the service wouldn't work.
Reply from Karen Garratt, Branch Manager at Manorcourt Homecare (Thurrock)Thank you for taking the time to write a review of our service, your comments are much appreciated.
from Paula W (Daughter of Client) published on 20 August 2025
Submitted via Postal Card • Report
Overall Experience5.0 out of 5
We are happy with the care from you. The two most regular carers are really patient, kind and thorough.
Reply from Karen Garratt, Branch Manager at Manorcourt Homecare (Thurrock)Thank you for taking the time to write a review of our service and thank you for your kind words.
from William C (Client) assisted by family/friend published on 19 August 2025
Submitted via Postal Card • Report
Overall Experience4.0 out of 5
Overall happy with care. Sometimes running late for visit, which we appreciate can happen. But we should be let know!
Reply from Karen Garratt, Branch Manager at Manorcourt Homecare (Thurrock)Thank you for taking the time to write a review of our service, thank you for your comment on communication going forward we will strive to improve this.
from Lorraine M (Daughter of Client) published on 14 August 2025
Submitted via Website • Report
Overall Experience4.0 out of 5
We have found Manorcourt Saffron Walden Friendly efficient and helpful, from arranging the package to the carers that look after Mum, not just to her but to us as a family, we are more than happy with the care she is receiving
from Dee M (Daughter of Client) published on 14 August 2025
Submitted via Postal Card • Report
Overall Experience5.0 out of 5
Manorcourt have been an amazing care company, they are kind, caring and always available. There have been a few little hiccups, which is to be expected, but nothing that cannot be rescued. I know when I go on home, Mum is in good hands. Some of the girls have become Mum's friends and treat her as they
would their own relative.
Reply from Karen Garratt, Branch Manager at Manorcourt Homecare (Thurrock)Thank you for taking the time to complete a review of our service and thank you for your kind words.
from D M (Son of Client) published on 13 August 2025
Submitted via Postal Card • Report
Overall Experience4.0 out of 5
Dad's care has been satisfactory
Reply from Karen Garratt, Branch Manager at Manorcourt Homecare (Thurrock)Thank you for taking the time to review our service, your comments are much appreciated.
from Margaret S (Client) assisted by family/friend published on 13 August 2025
Submitted via Postal Card • Report
Overall Experience5.0 out of 5
Very satisfied with service provided.
Reply from Karen Garratt, Branch Manager at Manorcourt Homecare (Thurrock)Thank you for taking the time to review our service, your comments are much appreciated.
from Hannah I (Granddaughter of Client) published on 24 July 2025
Submitted via Postal Card • Report
Overall Experience5.0 out of 5
Fantastic experience with friendly and helpful staff. It has allowed us to spend more quality time with our grandma and ensures us she is connected to a variety of people in order to keep her social skills sharp. The Easter Party for example was a brilliant social opportunity. It would be awesome if
there was an official line of communication between us and the carers so we know what has been done each visit and so that we too can communicate relevant updates and requests. This would improve consistency for example times around appointment etc.Thank you for your continued support it has been valued beyond measure!
Reply from Karen Garratt, Branch Manager at Manorcourt Homecare (Thurrock)Thank you for taking the time to complete a review of our service, this is much appreciated. We do have an official line of communication, so that you can view what has been completed on each call, we will get in touch to sign you up.
from S D (Son of Client) published on 2 April 2025
Submitted via Postal Card • Report
Overall Experience4.0 out of 5
Overall decent service, Dad's main carers are good with him.
We have had running issues of medication being messed up, wrong day given & missed altogether. Recently an issue where a carer has missed medication & not signed for it but upon their return at a later date have signed the mar-chart to cover
themselves. Sometime the rota is wrong & a different carer turns up at a completely different time e.g. 2 hours early.
Also damage to our kitchen.
from L R (Client) published on 2 April 2025
Submitted via Postal Card • Report
Overall Experience5.0 out of 5
Have had a very good experience / support from all carers. Have had some minor problems, but this has been resolved well by the carers and the office. Very happy with the carers and the service.
from Sharon L (Client) published on 22 October 2024
Submitted via Website • Report
Overall Experience5.0 out of 5
I would like to thank two members of staff who are coordinators in the office. Manorcourt Homecare is a very good company, I receive a weekly rota to let me know what carer is coming on my calls. Office phone me if carers are going to be late. I would like to thank the Field Supervisor for changing
my care plans and helping with medication issues. When I am feeling low I know I can pick up the phone and talk to staff. I am also pleased and a big thank you to a carer who has come back to work for Manorcourt Homecare who works very hard and cares for her clients. I would like to thank another carer for all the help and support you have given the organisation you have done in my home. You were a fantastic carer, who has left to become a trained nurse.
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