Manorcourt Homecare (Saffron Walden)

Very happy to stay with Manorcourt.

I was very satisfied with all the carers I have had. They have all been very helpful, caring and friendly. I would strongly recommend Home Care to my friends. I will be using their service more in the future when needed.

My care from Manorcourt has been consistently excellent. The office staff are extremely approachable and have worked to understand my needs and assign carers accordingly. I have built good relationships with the carers I see regularly, who not only meet all of my immediate needs but have also shown they are invested in helping me to move forward. I value the consistency of care that Manorcourt has provided me with very highly.

Manorcourt are excellent care providers who go above and beyond. They are always contactable and work with you to establish the best care package for you. It's relatively easy to adapt to changing circumstances. The carers are kind and knowledgeable.

Mum's main carers were amazing, going well beyond our expectations, becoming true friends to Mum and us. They were always knowledgeable, respectful, responsive and importantly joyful in undertaking their responsibilities. They worked with initiative and sensitivity. I am so grateful that we were able to access this support as a vulnerable time for us all.

I have found most of the staff to be very polite and helpful. The office staff are at the end of a telephone and resolve issues very quickly. My one to ones are very rewarding. Overall the company provide an excellent service. I would give them 9/10.

Manorcourt have been carers for my Dad for quite a long time, all of the carers are kind, efficient and friendly, and obviously really care about him. They are good at keeping in contact with us and help with dealing with other agencies such as the OT. Recently after an event that left Dad unable to stay in his house briefly, the staff really went above expectations to help sort the issue and make sure that he was safe and comfortable.

I can't praise Manorcourt carers and office staff enough. They always go above and beyond in there care for my mother. They have become like family and my mother has formed a strong bond with most of her carers. All our family appreciate the care they provide for mum, nan. Also the support they give to us mum's immediate family, they are friendly whilst always remaining professional.

I have found the company to be of excellent standard. They are easy to contact and prompt in reply and resolving any problems. The staff are well-trained and supportive of both client and family. Overall a 10/10 for service and value for money.

We have found Manorcourt Saffron Walden Friendly efficient and helpful, from arranging the package to the carers that look after Mum, not just to her but to us as a family, we are more than happy with the care she is receiving

The carers were so dedicated and they always went above and beyond. They sent in a smaller group of carers due to my wife's dementia and they built a great relationship with us. Not only did they care for my wife but they also helped me by accommodating sitting visits to relieve me. The office staff were phenomenal and they also went above and beyond. Great company and I highly recommend. Thanks.

I found the carers very kind, caring and professional. The office staff were always very helpful. I would definitely recommend Manorcourt.

My review is the same as it has always been - excellent!

My mother has been cared for by Manorcourt Homecare for quite a few years now. We have been very happy with the care, support, and kindness that all the staff have given my mother. We highly recommend Manorcourt Homecare.

I have found everyone I have met very helpful and caring. I have a visit for half an hour in the evenings. There have been occasions when the timed visit has been a bit too early, but the routine seems to have settled down now. £17.50 seems a lot to pay for half an hour (double what my cleaner charges), but I recognise that the charge has to cover the administration as well as payment to the carer. I certainly can recommend this company. (I am surprised they don't do direct debit).

Manorcourt acted promptly and did their best to accommodate Mum's increased care needs after she was discharged following a short stay in the hospital. They have helped with calls to the GP to follow up referrals. Manorcourt listen and aim to provide support suitable for the family's situation. They understand the importance of companionship and respect for Mum's wishes.

My sister has been under your care for just over two years before realising the need to move into a care home. Thank you for all your care and consideration for her in that time. She and I cannot speak too highly of your professionalism, friendliness and treatment of her daily needs. We would recommend you to anyone.

been using Manor Court for about two years now. They are very good and I have had no problems at all. Always willing to listen and help when I ask them. Always pleasant and take an interest in what I say. No problems and happy with them.

All carers have been excellent, efficient, friendly and professional.

I found all the carers extremely helpful and could not ask for any better. They take an interest in all my needs. They listen to my requests without any problems, I am very happy with the service. The management are very helpful and polite when contacted. All in all, excellent service.