Home Care Providers Owned by Availl in Cambridgeshire

6.4 Group Review Score (the average from all locations with a review score)
  • Home Care Providers Owned by Availl in Cambridgeshire

Availl Locations in Cambridgeshire (2)

 

2 Home Care Providers owned by Availl in Cambridgeshire

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Availl (Huntingdon)

Castle Hill House, 20 High Street, Huntingdon PE29 3TE 

7.7 3 reviews
  • Care Provided
  • Visiting Care
  • Live-in Care
  • Dementia
  • Visiting Care from £22.62 / hour
Availl (Cambridge)

No. 9, Journey Campus, Castle Park, Cambridge CB3 0AX 

8.3 7 reviews
  • Care Provided
  • Visiting Care
  • Live-in Care
  • Dementia
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Availl Reviews in Cambridgeshire (10)

6.4
Availl has a Group Review Score of 6.4 (6.413) out of 10. The Group Review Score is calculated using the average from all locations with a Review Score, and in addition 75%+ of all locations belonging to Availl must have a Review Score.

Overall Experience

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Date Published

10
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7
Review of

Availl (Cambridge)

from Francesca S (Mother of Client) published on 18 June 2025

Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Professional and supportive.
Communication is very good and I am kept up to date on all aspects of care and support.
My son is able to live as independently as possible with the fantastic support he receives.

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Review of

Availl (Cambridge)

from Diane S (Daughter of Client) published on 18 June 2025

Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Availl (Cambridge) are an excellent provider of care. My mother needs live-in-care which Availl has provided for her. The carers she has are very professional, very caring and compassionate. The management team have worked very hard to supply carers to meet my mother's needs. They are also very willing
to assist us with any queries or concerns and are always at the end of the phone which is very reassuring. The service they all provide has helped greatly with relieving some of the pressures for myself and my family with the day to day care for my mother. I can highly recommend Availl Cambridge for anyone looking for short or long term care for their loved ones.

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Review of

Availl (Huntingdon)

from G F (Client) published on 6 June 2025

Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Very Good interaction with Care Coordinators & Carers, however there are a few instances that could be tightened up. These being : Standardize the cancellation Policy to all Clients to 48 Hrs, and ensure that the Care Coordinators are aware of this. Personal circumstances change daily for clients &
I know how hard it is for the Care Coordinators having been in a similar Construction business.juggling & placing 60 Surveyors with clients. With only 2 Main Coordinators in the office there should be more communication with Clients, and I still maintain that instead of loosing Good Carers, a Mileage Allowance should be payable even if it is from the office in Huntingdon to the first call off the day. Carers should be provided with 2 sets of overalls and not Nylon which are extremely Hot & uncomfortable in the Hot Weather. Also for the higher Grade Carers perhaps some consideration should be given to offering them a Contract instead off Loosing them.

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Review of

Availl (Huntingdon)

from R B (Client) published on 8 April 2020

Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My carer came to me in October 2019 and has remained, apart from a five-week holiday to visit her family abroad. From the beginning, she has proved not only an efficient care worker but also a pleasure to have about the house. She readily turns her hand to many tasks requiring knowledge and application,
including some beyond the call of duty. I hope that she will remain with me as my carer for the rest of her career.

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Review of

Availl (Cambridge)

from Carol N (Client) published on 8 April 2020

Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I could not have managed without their help.

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Review of

Availl (Cambridge)

from J F (Client) published on 24 March 2020

Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

I have been pleased with my experience of Avail (Cambridge) who I have used for just over a year. I have found the management easy to deal with and conscientious about visiting to make sure standards are maintained. The carers get my husband, who has Parkinson's disease, washed and dressed. They treat
him with respect and care. There are sometimes occasional problems with delayed carers because of Cambridge traffic and half-terms are difficult, but I am happy with the service.

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Review of

Availl (Cambridge)

from L T (Daughter of Client) published on 23 January 2020

Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I needed very urgent 24-hour care for my mother who has Alzheimers. On contacting the Cambridge office, I was totally impressed by the professional and emotional support I received. They were a lifeline to me when I did not know where to turn. They provided the carers to cover all the time and days
required. I would thoroughly recommend their services.

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Review of

Availl (Huntingdon)

from R I (Husband of Client) published on 3 January 2020

Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Regular set calls provided for my wife. Quality of care is very high. Friendly individuals willing, accommodating.

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Review of

Availl (Cambridge)

from Anne W (Daughter of Client) published on 29 November 2019

Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My mother receives outstanding care and service from Availl. The manager is extremely professional, well organised, compassionate and caring as are the others in the management team. They are always willing to discuss any aspect of care and are accessible at all times. I don't know how we would cope
without them. They go out of their way to help my mother and to help myself and my brother.

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Review of

Availl (Cambridge)

from H S (Relative of Client) published on 26 November 2019

Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

Availl are an excellent provider of care. We have used the agency for day time relief care and they are reliable, providing carefully selected carers and they really try to use the same carer as much as possible, which is a great comfort. Any communication is kind, caring and professional.

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Awards / Recognitions (2)

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