- Visiting Care from £24.57 / hour
Care Provided
- Visiting Care
- Dementia
Home Care Providers Owned by SOS Homecare Ltd in Cheshire
Only the locations & reviews in Cheshire for SOS Homecare Ltd are showing below.
View the details of all 3 locations (with 10 reviews) owned by SOS Homecare Ltd
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SOS Homecare Ltd Locations in Cheshire (2)
- Visiting Care from £24.08 / hour
Care Provided
- Visiting Care
- Dementia
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SOS Homecare Ltd Reviews in Cheshire (10)
Reviews posted for members of SOS Homecare Ltd
Review of
SOS Homecare Ltd
from Elizabeth H (Client) published on 1 August 2024 Submitted via Website • Report
Overall Experience
5.0 out of 5
5.0 out of 5
I was introduced to SOS home following being critically ill with Covid.
This was after an issue with another care provider. The manager and her staff were able to attend to me within 15 minutes of a stated time. My time was 8.45 and if the carers were going to be late the manager would be there on
This was after an issue with another care provider. The manager and her staff were able to attend to me within 15 minutes of a stated time. My time was 8.45 and if the carers were going to be late the manager would be there on
her way to the office.
My care included all personal care and breakfast to start with encouraging self-care which I achieved in 12 months. Then 15 months of domestic care.
All new staff were always introduced to me before attending on their own.
I can now care for myself and don't require SOS to provide my care . I will however point anyone in the manager's direction for care. Should I need care again I would not hesitate to return to SOS for care should I need it again.
My care included all personal care and breakfast to start with encouraging self-care which I achieved in 12 months. Then 15 months of domestic care.
All new staff were always introduced to me before attending on their own.
I can now care for myself and don't require SOS to provide my care . I will however point anyone in the manager's direction for care. Should I need care again I would not hesitate to return to SOS for care should I need it again.
Reply from Charlotte Taylor, HR Director at SOS Homecare LtdThank you for your kind review. We are happy that we could help you and now you don't need the extra help at all. We hope you continue in this way. Thank you.
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Review of
SOS Homecare Ltd
from Chris S (Son of Client) published on 12 July 2024 Submitted via Website • Report
Overall Experience
5.0 out of 5
5.0 out of 5
Just wanted to write a quick review to highlight the amazing job you all did for our late dad. Since he began with SOS back in October 2023, our dad was cared for with dignity and respect, as well as a deep and genuine level of understanding of the rare condition he had. You were all very good at keeping
his spirits up and you brought out his sense of humour which was amazing. When the 24-hour care at home began, we were blown away by the attention to detail and professionalism shown by all of your team. You allowed me and my sister to take a step back and enjoy our time with our dad rather than constantly care for him which made a huge difference. We will always be eternally grateful for how you cared for our dad in his last days, we take great comfort knowing he was comfortable, safe and in the environment he wished to be in. Thank you for everything.
Reply from Charlotte Taylor, HR Director at SOS Homecare LtdIt was a pleasure to help look after your dad. We appreciate your feedback and review. We are glad that you and your sister were able to step back and enjoy time with your dad. Thank you for your lovely review.
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Review of
SOS Homecare Ltd
from Jacky L (Daughter of Client) published on 12 June 2024 Submitted via Website • Report
Overall Experience
5.0 out of 5
5.0 out of 5
My mum has received care in her own home from SOS for the last two years. We have both always found the carers to be kind, helpful, respectful and efficient. The office staff are responsive and sympathetic and will do whatever they can to facilitate the client's wants and needs.
Reply from Charlotte Taylor, HR Director at SOS Homecare LtdThank you for your kind review! We are happy your mum has received the care she needs and are happy with the carers.
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Review of
SOS Homecare Ltd
from Donna P (Client) published on 31 May 2024 Submitted via Website • Report
Overall Experience
5.0 out of 5
5.0 out of 5
I have been with SOS Homecare for 3 years in April, they are the best company I have been with prior to having several companies and having to leave them through no issues of my own. They treat you with respect, they go above and beyond, carers and office staff included. We are all like a little family
and treated with respect. Keep up the good work team.
Reply from Charlotte Taylor, HR Director at SOS Homecare LtdThank you for your kind review. The team work really hard and enjoy the work they do.
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Review of
SOS Homecare Ltd
from Yvonne M (Mother of Client) published on 31 May 2024 Submitted via Website • Report
Overall Experience
5.0 out of 5
5.0 out of 5
SOS has supported our son for a few years now. They take him out to craft groups and meals out or swimming or just for a brew and a chat. They are a lovely caring company. My son loves his time with them. They are so good with him. Very patient and understanding of his needs. I am so glad that we chose
to use them as other providers had not met my expectations.
Reply from Charlotte Taylor, HR Director at SOS Homecare LtdThank you for your kind words. We are really proud of the work we do and could not be happier that you are happy with the support for your son.
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Review of
SOS Homecare Ltd - Warrington
from Ruth W (Sister-in-law of Client) published on 14 May 2024 Submitted via Website • Report
Overall Experience
5.0 out of 5
5.0 out of 5
My sister-in-law has 4 calls per day from SOS. She knows what time to expect them and they don’t let her down. She likes to have a chat and feels safe knowing they are popping in regularly. If there is a problem they are quick to let me know and I don’t feel I have to check up on them as they are reliable.
I have an app that shows me what’s happened at each visit and how my sister-in-law is feeling on that day. Very good reliable company.
Reply from Charlotte Taylor, HR Director at SOS Homecare Ltd - WarringtonThank you so much for your kind words. We are happy you feel your sister-in-law is well looked after by the team.
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Review of
SOS Homecare Ltd - Warrington
from Alisa M (Daughter of Client) published on 14 May 2024 Submitted via Website • Report
Overall Experience
5.0 out of 5
5.0 out of 5
I would have no hesitation in recommending SOS who provide care support for my 96 year old Dad who lives alone. Due to deteriorating dementia, his visits have increased from 1 per day to 4 per day over the last 12 months. His changing level of care needs have always been quickly accommodated with complete
focus on ensuring his needs are appropriately covered. The carers are always very friendly and put my dad at ease during their visits while carrying out their care with empathy and professionalism. Any concerns they have about my dad are always quickly raised with us which gives us peace of mind. The app is also very useful to help us to see who is scheduled to visit, the times they are due and then details on what has happened during each visit.
Reply from Charlotte Taylor, HR Director at SOS Homecare Ltd - WarringtonThank you so much for your kind words. We are happy you feel your dad is well looked after in the care of our staff.
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Review of
SOS Homecare Ltd - Warrington
from J M (Daughter of Client) published on 29 April 2024 Submitted via Website • Report
Overall Experience
5.0 out of 5
5.0 out of 5
Very friendly and professional. Had a few carers in the past but SOS Homecare at Stockton Heath are the best. The staff are really good with Mum. I like the fact that they have the app where you can see the notes written by the carers for each visit and contact between the office and myself is excellent
taking the weight off my shoulders knowing she's in safe hands.
Reply from Charlotte Taylor, HR Director at SOS Homecare Ltd - WarringtonThank you for your review, it is really appreciated. We are glad you feel confident in the team from our Warrington Branch.
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Review of
SOS Homecare Ltd - Warrington
from K R (Son of Client) published on 29 April 2024 Submitted via Website • Report
Overall Experience
5.0 out of 5
5.0 out of 5
I cannot praise SOS Homecare highly enough for the care and attention they have provided to my mum who is 96, blind and only semi-mobile. I originally got together with a person from SOS to agree on what they would do for Mum the 4 times a day they visit her and this has been adhered to and in a lot
of cases surpassed on a daily basis. Not only do they provide care to her in a professional and dignified manner, but they also spend time to talk to her both about themselves and what’s going on in the world at large and allow time for Mum to hold a conversation back.
I have also rung the office and found the staff to be most helpful solving any issues I have had with both empathy and speed. The few times I have rung the out-of-hours service, this has been picked up within a couple of rings and again issues have been solved courteously.
No hesitation in recommending SOS.
I have also rung the office and found the staff to be most helpful solving any issues I have had with both empathy and speed. The few times I have rung the out-of-hours service, this has been picked up within a couple of rings and again issues have been solved courteously.
No hesitation in recommending SOS.
Reply from Charlotte Taylor, HR Director at SOS Homecare Ltd - WarringtonThank you for your review, it is really appreciated. We are glad you feel confident in the team from our Warrington Branch.
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Review of
SOS Homecare Ltd - Warrington
from Tracey B (Daughter of Client) published on 29 April 2024 Submitted via Website • Report
Overall Experience
5.0 out of 5
5.0 out of 5
What can I say. Dad has Alzheimer's, we started having homecare in April 2023. The carers are very professional, Dad has built a good bond with the carers. They show respect and empathy with him. It is nice that he has a male carer as well as female. We started off with 3 calls a day, it has increased
to 4 per day. Also, we have increased the visits at meal times as Dad needs some encouragement. I have built up a good relationship with some of the office staff who genuinely care for their service users, I like that it's a local company from the nearby village of Stockton Heath.
Reply from Charlotte Taylor, HR Director at SOS Homecare Ltd - WarringtonThank you for your review, it is really appreciated. We are glad you feel confident in the team from our Warrington Branch.
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Awards / Recognitions (0)
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