Care Provided
- Dementia
Home Care Providers Owned by Home Care For You Ltd in Lancashire
Only the locations & reviews in Lancashire for Home Care For You Ltd are showing below.
View the details of all 7 locations (with 7 reviews) owned by Home Care For You Ltd
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Home Care For You Ltd Locations in Lancashire (3)
Care Provided
- Dementia
Care Provided
- Visiting Care
- Dementia
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Home Care For You Ltd Reviews in Lancashire (3)
Reviews posted for members of Home Care For You Ltd
Review of
Homecare For You Nelson
from Javed A (Husband of Client) published on 22 April 2026 Submitted via Website • Report
Overall Experience
1.0 out of 5
1.0 out of 5
My wife is client of Home care for U. Last December I called Mehfooz Director of Home Care 4 U.
Asked Mehfooz we are going on Holidays In Jan 2026. So he knows not to send our invoice to the Council. We receive Invoice for payments from the Council Jan Feb March Last I week I called Mehfooz the director
Asked Mehfooz we are going on Holidays In Jan 2026. So he knows not to send our invoice to the Council. We receive Invoice for payments from the Council Jan Feb March Last I week I called Mehfooz the director
to remind him. He said oh we
forgot but Simon will sort it out on Monday. I explained to Mr Mehfooz. I called please forget he replied
" Please don't me" then blocked my mobile number.
I was shocked. Today I called Office to
Remind. The lady answered my call. I said please can you put on to Simon. She replied he's in Meeting. I asked what time he will finish meeting. I don't know ring later. I told her my name but she ignored. I felt she knew soon as I mentioned my name. I was expecting her to take my details as pass on to Simon. Normal
Procedure. I felt this Care Company don't take any notice. Not even out feedback. It's terrible costumer Service.
forgot but Simon will sort it out on Monday. I explained to Mr Mehfooz. I called please forget he replied
" Please don't me" then blocked my mobile number.
I was shocked. Today I called Office to
Remind. The lady answered my call. I said please can you put on to Simon. She replied he's in Meeting. I asked what time he will finish meeting. I don't know ring later. I told her my name but she ignored. I felt she knew soon as I mentioned my name. I was expecting her to take my details as pass on to Simon. Normal
Procedure. I felt this Care Company don't take any notice. Not even out feedback. It's terrible costumer Service.
Reply from Simon, Manager at Homecare For You NelsonI'm sorry to hear that you're unhappy with the customer service from Homecare For You. Our staff work extremely hard to ensure that we provide high quality care. When I spoke to you, shortly after you called for me, you did say that you and your wife were very happy with the care that she gets.
Invoices are sent by the council not HCFY. In this instance, there has been an error resulting in you being invoiced for the period that your wife was on holiday. As soon as I was made aware of this, I corrected the error, apologised, and explained that you will receive a full refund. Each office has a management team to deal with any concerns such as this. However, you didn't contact the office but called the Company Director on his personal mobile number. Unfortunately, due to this, the information was not passed on to the finance department. However, as explained on the phone, this has now been corrected and you will be fully refunded for any over payment. Sorry for any inconvenience caused
Invoices are sent by the council not HCFY. In this instance, there has been an error resulting in you being invoiced for the period that your wife was on holiday. As soon as I was made aware of this, I corrected the error, apologised, and explained that you will receive a full refund. Each office has a management team to deal with any concerns such as this. However, you didn't contact the office but called the Company Director on his personal mobile number. Unfortunately, due to this, the information was not passed on to the finance department. However, as explained on the phone, this has now been corrected and you will be fully refunded for any over payment. Sorry for any inconvenience caused
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Review of
Homecare For You Nelson
from Khalida Z (Client) published on 18 January 2024 Submitted via Website • Report
Overall Experience
5.0 out of 5
5.0 out of 5
I have been with Homecare For You for over 10 years now and can honestly say that having had a few other companies previously I am so glad I made the choice to go to Homecare they treat their clients with respect and dignity they always go the extra mile if they can and are always available anytime
for their service users and will always help if any issues regarding care. The company is reliable friendly and honest I would highly recommend them. Keep up the good work Homecare!
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Review of
Homecare For You Nelson
from S B (Client) published on 31 October 2022 Submitted via Website • Report
Overall Experience
5.0 out of 5
5.0 out of 5
Both my carer and myself are both on same page our relationships strong and if any changes need doing we both sort it out so every ones happy. When I go shopping I let him know and always puts my shopping away.
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Awards / Recognitions (0)
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