Homecare For You Nelson
23-25 Burnley Road, Brierfield, Nelson BB9 5JLOther Home Care Providers you may be interested in:
Care Provided by Homecare For You Nelson
Contract Durations
- Ongoing / Long Term
Age Ranges
- Older Person Care (65+)
- Younger Adult Care (18-65)
- Children (0-18)
Other Care Provided
- Dementia
- Learning Disability / Autism
- Mental Health Condition
- Physical Disability
- Visual / Hearing Impairment
Good to Know
Group/Owner
- Home Care For You Ltd
- Private Owned
Person in charge
- Sophiya Pathan (Manager)
Homecare For You Nelson Reviews (3)
Homecare For You Nelson has a Review Score of 1.3 (1.333) out of 10, based on 1 reviews in the last 2 years.
Over all time Homecare For You Nelson has 3 reviews.
Asked Mehfooz we are going on Holidays In Jan 2026. So he knows not to send our invoice to the Council. We receive Invoice for payments from the Council Jan Feb March Last I week I called Mehfooz the director to remind him. He said oh we
forgot but Simon will sort it out on Monday. I explained to Mr Mehfooz. I called please forget he replied
" Please don't me" then blocked my mobile number.
I was shocked. Today I called Office to
Remind. The lady answered my call. I said please can you put on to Simon. She replied he's in Meeting. I asked what time he will finish meeting. I don't know ring later. I told her my name but she ignored. I felt she knew soon as I mentioned my name. I was expecting her to take my details as pass on to Simon. Normal
Procedure. I felt this Care Company don't take any notice. Not even out feedback. It's terrible costumer Service.
I'm sorry to hear that you're unhappy with the customer service from Homecare For You. Our staff work extremely hard to ensure that we provide high quality care. When I spoke to you, shortly after you called for me, you did say that you and your wife were very happy with the care that she gets....
I have been with Homecare For You for over 10 years now and can honestly say that having had a few other companies previously I am so glad I made the choice to go to Homecare they treat their clients with respect and dignity they always go the extra mile if they can and are always available anytime for their service users and will always help if any issues regarding care. The company is reliable friendly and honest I would highly recommend them. Keep up the good work Homecare!
Both my carer and myself are both on same page our relationships strong and if any changes need doing we both sort it out so every ones happy. When I go shopping I let him know and always puts my shopping away.
Regulatory Rating
Care Quality Commission (CQC) Rating
Date: 13 December 2018- Caring Good
- Effective Good
- Responsive Good
- Safe Good
- Well-led Good
Inspection ratings
We rate most services according to how safe, effective, caring, responsive and well-led they are, using four levels:
- Outstanding - The service is performing exceptionally well.
- Good - The service is performing well and meeting our expectations.
- Requires Improvement - The service isn't performing as well as it should and we have told the service how it must improve.
- Inadequate - The service is performing badly and we've taken action against the person or organisation that runs it.
- Not rated - we have not yet rated this area of the service, this is normally because the assessments we have carried out have been focused on other key questions.
News (0)
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Awards / Recognitions (0)
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Information on this page is displayed without responsibility for its accuracy on the part of homecare.co.uk. Please contact Homecare For You Nelson to verify any information. View our terms and conditions. Homecare For You Nelson has a Basic Service - more info.