Home Care Providers Owned by Rosemont Care (Medway) Ltd
8.4
Group Review Score
(the average from all locations with a review score)
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Rosemont Care (Medway) Ltd Locations (2)
Rosemont Care Medway Branch
9.9
59 reviews
Unit 3 Regent House, Station Road, Strood, Rochester ME2 4WQ
"My son is always eager to go out with his PA. He enjoys exploring the community with his PA and they already have a bond. My son has…" Read all 59 reviews
Rosemont Care is a local home care provider in Medway. Rosemont Care offers personalised quality care to their clients. The agency offers a flexible service and calls can range from 30 minutes to 24-hour care. The services include the following: -… Read more about Rosemont Care Medway Branch
- Care Provided
- Visiting Care
- Live-in Care
- Nursing Care/Nurse Led Care
- Dementia
- Visiting Care from £29.44 / hour
Rosemont Care Essex Branch
6.8
8 reviews
Unit 2-3, Moldon Road, Romford RM7 0JB
- Care Provided
- Visiting Care
- Live-in Care
- Dementia
Other Home Care Groups you may be interested in:
Rosemont Care (Medway) Ltd Reviews (67)
8.4
Rosemont Care (Medway) Ltd has a Group Review Score of 8.4 (8.357) out of 10.
The Group Review Score is calculated using the average from all locations with a Review Score, and in addition 75%+ of all locations belonging to Rosemont Care (Medway) Ltd must have a Review Score.
Review of
Rosemont Care Medway Branch
from Ola O (Mother of Client) published on 17 September 2025 Submitted via Website • Report
Overall Experience
5.0 out of 5
5.0 out of 5
My son is always eager to go out with his PA. He enjoys exploring the community with his PA and they already have a bond. My son has enjoyed his holiday with going out with his PA. Overall it has been a positive experience for him.
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Review of
Rosemont Care Medway Branch
from Zoe M (Mother of Client) published on 17 September 2025 Submitted via Website • Report
Overall Experience
5.0 out of 5
5.0 out of 5
The Rosemont team has been helpful, friendly and welcoming to me and my son. He loves the lady who works with him and always looks forward to seeing her. Although I've not personally met her I have had very good feedback from other people who work with my son and I am very pleased with the service
we've received.
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Review of
Rosemont Care Medway Branch
from Victoria P (Mother of Client) published on 9 September 2025 Submitted via Website • Report
Overall Experience
5.0 out of 5
5.0 out of 5
I have had much experience in my professional life with care agencies. I have never come across a care agency so professional and exhibiting such high standards of care. The care agency Supervisor attended the Children's Hospital to learn about what care my daughter would need. The care agency supervisor
and her team then attended our home to care for my daughter on discharge.
My daughters needs were met to the highest standard by all carers. Training standards are high. Communication has been excellent. Carers have been kind, caring and punctual despite having to travel a long way.
The team as a whole show the utmost dedication to their clients.
I was quite simply blown away by the standard and level of care received and could not have expected it to be so good. As a result she has made a good recovery from her operation.
Very impressed and thankful to all carers involved.
The manager is also excellent. Very responsive and went out of her way to help. Nothing was too much.
My daughters needs were met to the highest standard by all carers. Training standards are high. Communication has been excellent. Carers have been kind, caring and punctual despite having to travel a long way.
The team as a whole show the utmost dedication to their clients.
I was quite simply blown away by the standard and level of care received and could not have expected it to be so good. As a result she has made a good recovery from her operation.
Very impressed and thankful to all carers involved.
The manager is also excellent. Very responsive and went out of her way to help. Nothing was too much.
Reply from Sharon Dhillon, Manager at Rosemont Care Medway Branch
Thank you, we are so happy that you have had such as positive experiecne. We wish you all the best in the future and are here if ever you need further support.
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Review of
Rosemont Care Medway Branch
from Sylwia C (Client) published on 9 September 2025 Submitted via Website • Report
Overall Experience
5.0 out of 5
5.0 out of 5
Professional and well trained staff.
Easy communication between parents and the team which also give us peace of mind for daily support.
Highly recommend.
The best experience of my life.
Looking forward for future experience with the provider.
Easy communication between parents and the team which also give us peace of mind for daily support.
Highly recommend.
The best experience of my life.
Looking forward for future experience with the provider.
Reply from Sharon Dhillon, Manager at Rosemont Care Medway Branch
Thank you so much for your positive feedback-it great to know yuo have confidence in the team.
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Review of
Rosemont Care Medway Branch
from Nivanthi H (Mother of Client) published on 8 September 2025 Submitted via Website • Report
Overall Experience
5.0 out of 5
5.0 out of 5
The caregivers who work with my daughter work very closely.
They are very friendly.
They help with my daughter's activities.
They always keep me informed.
They check in and out properly and keep me informed.
They ask me if there is anything they need to do for my daughter.
They take good
They are very friendly.
They help with my daughter's activities.
They always keep me informed.
They check in and out properly and keep me informed.
They ask me if there is anything they need to do for my daughter.
They take good
care of my daughter's safety.
Overall, as a mother, I am happy with the way the caregivers who work with my daughter work.
Overall, as a mother, I am happy with the way the caregivers who work with my daughter work.
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Review of
Rosemont Care Medway Branch
from D G (Sister of Client) published on 6 May 2025 Submitted via Website • Report
Overall Experience
4.0 out of 5
4.0 out of 5
Accommodating and friendly carers. Any changes are easily adapted.
The carer who looks after my brother is really good and does an excellent job of looking after my half brother. He is punctual and goes above and beyond at his job.
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Review of
Rosemont Care Medway Branch
from G G (Mother of Client) published on 30 April 2025 Submitted via Website • Report
Overall Experience
5.0 out of 5
5.0 out of 5
From the start of the package, every request we made has been fully met. The specific days we asked for our son to be taken out were accommodated, and the staff selected have been perfectly suited to meet his needs. There has been excellent consistency in the carers provided, and each one has taken
the time to truly understand our son. I feel completely at ease knowing he is in their care. This is a brilliant agency-honestly, I couldn't fault a single carer. They've all been outstanding.
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Review of
Rosemont Care Medway Branch
from Hanna B (Mother of Client) published on 30 April 2025 Submitted via Website • Report
Overall Experience
5.0 out of 5
5.0 out of 5
Very good staff and very polite , very good with my daugther , they take her out and she really enjoy it , plus they take her on public transport for her to get use to it , I am very pleased with them .
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Review of
Rosemont Care Medway Branch
from H W (Mother of Client) published on 2 October 2024 Submitted via Website • Report
Overall Experience
5.0 out of 5
5.0 out of 5
Very well-organised team, lovely carer who is very flexible about supporting my son in whatever activities he chooses. Having had a very bad experience with another care company, the team here were happy to share information and training certificates to quell my anxieties.
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Review of
Rosemont Care Medway Branch
from Tracy G (Daughter of Client) published on 13 September 2024 Submitted via Website • Report
Overall Experience
5.0 out of 5
5.0 out of 5
All staff I have interacted with have one thing in common, making sure my parent is safe and happy with the companion they have put forward. They are kind and courteous at all times. Any unforeseen issues are dealt with promptly and efficiently and I am kept apprised at all times.
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Review of
Rosemont Care Medway Branch
from Sally H (Sister of Client) published on 29 August 2024 Submitted via Website • Report
Overall Experience
5.0 out of 5
5.0 out of 5
Really happy with the care being provided. My sister is well looked after and cared for. If we have any issues we are happy to raise and always feel listened to and opinion is respected. Care package works well and feel that we all work as a team to make sure needs are always met.
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Review of
Rosemont Care Medway Branch
from R R (Mother of Client) published on 29 August 2024 Submitted via Website • Report
Overall Experience
5.0 out of 5
5.0 out of 5
Good service from the carers and good support from the office team. Always guaranteed that someone is available. Can rely on the service. Well done to providing such a good service and continue to keep it up.
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Review of
Rosemont Care Medway Branch
from S K (Mother of Client) published on 29 August 2024 Submitted via Website • Report
Overall Experience
5.0 out of 5
5.0 out of 5
We are relatively new to Rosemont but I have to say the carers that I access for my daughter are all very professional but also caring and kind. They are helpful and friendly and will act on their own initiative, preempting when things need to happen.
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Review of
Rosemont Care Medway Branch
from L L (Mother of Client) published on 9 May 2024 Submitted via Website • Report
Overall Experience
5.0 out of 5
5.0 out of 5
We are very pleased with the service we’ve received from Rosemont.
Our son has had a great experience with his carers and we’ve had no issues whatsoever.
We are very pleased and grateful to all the carers.
Our son has had a great experience with his carers and we’ve had no issues whatsoever.
We are very pleased and grateful to all the carers.
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Review of
Rosemont Care Medway Branch
from B M (Father of Client) published on 9 May 2024 Submitted via Website • Report
Overall Experience
5.0 out of 5
5.0 out of 5
We recently moved out of the Direct Payments system to Rosemont Care for my son who required support and care for the approved hours. I must say, the experience that we've had so far is simply amazing. The Business Development Manager assessed the requirements both carefully and thoughtfully in close
coordination with parents and also paying a keen observation to the child who needed the care. The staff who come around to provide the care are extremely professional, kind, polite and skilful. Staff from Rosemont Care are very adaptable and flexible with timings as well as understanding ever-changing needs.
I could see that the staff under the manager are shining very well. She knows and anticipates the needs of a caring person and ensures the services are delivered above expectations. I strongly recommend Rosemont Care for anyone who's looking for a care provider! I sincerely appreciate everyone's passionate effort at Rosemont Care.
I could see that the staff under the manager are shining very well. She knows and anticipates the needs of a caring person and ensures the services are delivered above expectations. I strongly recommend Rosemont Care for anyone who's looking for a care provider! I sincerely appreciate everyone's passionate effort at Rosemont Care.
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Review of
Rosemont Care Essex Branch
from M H (Client) assisted by family/friend published on 9 May 2024 Submitted via Postal Card • Report
Overall Experience
4.0 out of 5
4.0 out of 5
Some carers are extremely good and some are not so good.
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Review of
Rosemont Care Medway Branch
from Louise R (Guardian of Client) published on 7 May 2024 Submitted via Website • Report
Overall Experience
5.0 out of 5
5.0 out of 5
Rosemont have been brilliant at taking things at a pace we are comfortable with. Amy has provided excellent care and really taken the time to get to know us all, meeting our little ones' needs with a lovely nurturing approach.
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Review of
Rosemont Care Medway Branch
from S E (Mother of Client) published on 7 May 2024 Submitted via Website • Report
Overall Experience
5.0 out of 5
5.0 out of 5
Excellent in every way from the amazing carers to the friendly management. Everything has been handled professionally and with great care. Very organised agency and consistent in delivering great care to my boys.
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Review of
Rosemont Care Medway Branch
from Sarah P (Mother of Client) published on 1 March 2024 Submitted via Website • Report
Overall Experience
5.0 out of 5
5.0 out of 5
Rosemont have been supplying a personal assistant for my son 1 day a week since September.
Friendly, supportive staff. Staff well matched to my son.
Excellent communication with management.
We are very happy with the service provided.
Friendly, supportive staff. Staff well matched to my son.
Excellent communication with management.
We are very happy with the service provided.
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Review of
Rosemont Care Medway Branch
from Tia B (Mother of Client) published on 26 February 2024 Submitted via Website • Report
Overall Experience
3.0 out of 5
3.0 out of 5
Rosemont have been very professional. They have been very professional in their communication, conduct and interaction with both me and my family. This is all I really have to say. There is nothing I really want to add to this review.
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Awards / Recognitions (0)
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Frequently Asked Questions about Rosemont Care (Medway) Ltd
Costs for home care providers owned by Rosemont Care (Medway) Ltd
Average costs for home care provided by Rosemont Care (Medway) Ltd by care type provided. The fees are calculated using the starting hourly rate for Visiting Care and starting weekly rate for Live-in Care (if applicable) provided by Rosemont Care (Medway) Ltd, based on 1 out of their 2 locations.
| Type of Care Provided | Average Weekly Cost |
|---|---|
| Visiting Care (hourly) | £29.44 |
Keep in mind that fees can vary between providers and factors such as specific needs and individual requirements can affect costs. For more information on domiciliary care fees across the UK and advice on how to pay, see our home care fees guide.
How many Agencies does Rosemont Care (Medway) Ltd own?
Rosemont Care (Medway) Ltd own 2 Agencies.
Which Rosemont Care (Medway) Ltd Agencies have the highest review score?
Rosemont Care Medway Branch & Rosemont Care Essex Branch have the highest review score.
Information on this page is displayed without responsibility for its accuracy on the part of homecare.co.uk. Please contact Rosemont Care (Medway) Ltd to verify any information. View our terms and conditions. Rosemont Care (Medway) Ltd has a Basic Service – more info.