Home Care Provider Owned by Empowering U in Shropshire

  • Home Care Provider Owned by Empowering U in Shropshire

Empowering U Locations in Shropshire (1)

 

1 Home Care Provider owned by Empowering U in Shropshire

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Empowering U (Telford and Wrekin, Shropshire)

Suite 3.12 Grosvenor House, Central Park, Telford TF2 9TW 

9.0 5 reviews
  • Care Provided
  • Visiting Care
  • Live-in Care
  • Dementia
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Empowering U Reviews in Shropshire (5)

Reviews Posted for members of Empowering U

Overall Experience

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Review of

Empowering U (Telford and Wrekin, Shropshire)

from Brian M (Father of Client) published on 17 March 2025

Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

The team caring for our son are the best They deal with his complex needs in a very positive caring way and we have no worries as to how he's looked after He is taken out on different days trying different activities some work some don't but they do try with him We visit regularly and have great times
we cannot fault his care - Perfect!

Reply from Abbie Shaw, Marketing and Admin Apprentice at Empowering U (Telford and Wrekin, Shropshire)

Thank you ever so much for sharing your positive experience with us. We are truly delighted to hear that you are satisfied with the care and support provided to your son by our team. It's our top priority to ensure that all our clients receive the highest level of care, and it's fantastic to know that your son is enjoying various activities and that you have peace of mind about his well-being while in our care. We appreciate your trust in our team and are committed to maintaining the quality of service that you and your son deserve. Thank you for taking the time to share your feedback with us.

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Review of

Empowering U (Telford and Wrekin, Shropshire)

from Julie T (Sister of Client) published on 6 March 2025

Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Empowering you took over the care for my brother in March 2024-present time.
The difference in the care, compared to other care providers, is amazing.
My brother has multiple complex care needs, and empowering you see to everyone of those needs. The staff are polite and efficient,and work well together,
and any problems we have are addressed immediately by the manager. My brother is looked after really well, and looks forward to seeing his carers. And the family are also pleased with the standard of care Empowering you provide my brother with.

Reply from Abbie Shaw, Marketing and Admin Apprentice at Empowering U (Telford and Wrekin, Shropshire)

Thank you for sharing your positive feedback about the care provided by Empowering You for your brother. We are thrilled to hear that your brother is receiving exceptional care and that the staff members are polite, efficient, and attentive to his complex needs. It's great to know that the manager addresses any issues promptly and that your brother looks forward to seeing his carers!

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Review of

Empowering U (Telford and Wrekin, Shropshire)

from S S (Sister of Client) published on 20 August 2024

Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

We are delighted with the care and support provided to my sister-in-law who is in her late 60s and has learning difficulties. Since the very first visit, we could see she was in capable but friendly hands. Each of the carers focused on making sure she had a fun time by encouraging her to decide what
to do and where. They actively chatted with and listened to her but still made sure she was kept safe. Such a load off our minds - thank you!

Reply from Abbie Shaw, Marketing and Admin Apprentice at Empowering U (Telford and Wrekin, Shropshire)

Thank you for taking the time to share your positive experience with us! We are thrilled to hear that your sister-in-law is receiving excellent care and support from our team. Our priority is to ensure her safety, well-being, and enjoyment during her time with us. It warms our hearts to know that we have been able to provide a reassuring and pleasant experience for your family. Thank you for entrusting us with her care. We look forward to continuing to provide support and create fun and fulfilling moments for her.

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Review of

Empowering U (Telford and Wrekin, Shropshire)

from K J (Mother of Client) published on 22 March 2023

Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

Empowering support. You support my son 1-1 in his home and at college. The staff are lovely and work well with my son. I do think though they are very overworked and are expected to do unrealistic hours per week which is shame as all that will happen is the staff will burn out and leave.

Reply from Rachel Preen, Registered Manager at Empowering U (Telford and Wrekin, Shropshire)

Thank you for your feedback, I will share with the management and staffing team to ensure our continuous improvement.

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Review of

Empowering U (Telford and Wrekin, Shropshire)

from F H (Mother of Client) published on 13 January 2023

Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Empowering U is an outstanding provider of care. The managers are brilliant support care workers who are the right fit for my daughter, they treat her with respect and are kind and supportive. Communication is excellent and return calls and emails straight away.

Reply from Rachel Preen, Registered Manager at Empowering U (Telford and Wrekin, Shropshire)

Thank you for your kind words I will pass this onto the team.

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Awards / Recognitions (0)

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