Home Care Provider Owned by Empowering U in West Midlands

  • Home Care Provider Owned by Empowering U in West Midlands

Empowering U Locations in West Midlands (1)

 

1 Home Care Provider owned by Empowering U in West Midlands

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Empowering U Care (Walsall & Wolverhampton)

Bellamy House, Wilkes Street, Willenhall WV13 2BS 

6 reviews
  • Care Provided
  • Visiting Care
  • Live-in Care
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Empowering U Reviews in West Midlands (6)

Reviews Posted for members of Empowering U

Overall Experience

  • 4
  • 1
  • 1
  • 0
  • 0

Date Published

6
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6
Review of

Empowering U Care (Walsall & Wolverhampton)

from S P (Client) published on 16 December 2021

Submitted via Website • Report

Overall Experience  Overall Experience 3.0 out of 5

This company was okay for a while but when I needed extra support the company and social worker decided to take it off me. The company is overworked and understaffed but that doesn’t excuse how I have been treated. Some of the staff are lovely, however, some are rude and make you feel bad for things
when they are not your fault. I appreciate the things that the company have done but I feel like they are on your side for a while and then suddenly they don’t want to know.

Reply from Management, Management at Empowering U Care (Walsall & Wolverhampton)

We are grateful for your feedback, S P. This will be used to help improve our service for you and others in future. As has been explained, unfortunately, we can only advise on the number of publicly funded hours of care and support you receive, this responsibility lies solely with the local authority. We will investigate any wrongdoing with regards to comments you have made and will follow this up with subsequent spot checks to ensure our standards remain high.

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Management

Treated with Dignity

Value for Money

Review of

Empowering U Care (Walsall & Wolverhampton)

from S J (Mother of Client) published on 21 October 2019

Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I am very pleased with staff on a daily basis, and also the management.

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Management

Treated with Dignity

Value for Money

Review of

Empowering U Care (Walsall & Wolverhampton)

from Sagneir B (Mother of Client) published on 21 October 2019

Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

It's good.

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Management

Treated with Dignity

Value for Money

Review of

Empowering U Care (Walsall & Wolverhampton)

from Victoria S (Client) published on 31 October 2018

Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

The company has helped me a lot and taught me how to be independent.
I have come along with my independence and learnt new things.

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Treated with Dignity

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Review of

Empowering U Care (Walsall & Wolverhampton)

from S J (Client) published on 9 October 2018

Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I like the progress I am making and the staff always make me feel valued and helped with the issues I have.

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Treated with Dignity

Value for Money

Review of

Empowering U Care (Walsall & Wolverhampton)

from Alan F (Client) published on 26 September 2018

Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

I think this company is good. They always help me when I need it.

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Care / Support

Management

Treated with Dignity

Value for Money

Awards / Recognitions (0)

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