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Home Care Provider Owned by Empowering U in West Midlands

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  • Home Care Provider Owned by Empowering U in West Midlands

Only the locations & reviews in West Midlands for Empowering U are showing below.

View the details of all 3 locations (with 19 reviews) owned by Empowering U

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Empowering U Locations in West Midlands (1)

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1 Home Care Provider owned by Empowering U in West Midlands
Empowering U Care (Walsall & Wolverhampton)

Bellamy House, Wilkes Street, Willenhall WV13 2BS 

6 reviews
  • Care Provided
  • Visiting Care
  • Live-in Care
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Empowering U Reviews in West Midlands (6)

Reviews posted for members of Empowering U

Overall Experience
  • 4
  • 1
  • 1
  • 0
  • 0
Date Published
  • 6
  • 0
  • 0
  • 0
  • 6
Reviewer Connection to Empowering U
  • 4
  • 2
Review of

Empowering U Care (Walsall & Wolverhampton)

from S P (Client) published on 16 December 2021 Submitted via Website • Report
Overall Experience 3.0 out of 5
This company was okay for a while but when I needed extra support the company and social worker decided to take it off me. The company is overworked and understaffed but that doesn’t excuse how I have been treated. Some of the staff are lovely, however, some are rude and make you feel bad for things
when they are not your fault. I appreciate the things that the company have done but I feel like they are on your side for a while and then suddenly they don’t want to know.
Reply from Management, Management at Empowering U Care (Walsall & Wolverhampton)

We are grateful for your feedback, S P. This will be used to help improve our service for you and others in future. As has been explained, unfortunately, we can only advise on the number of publicly funded hours of care and support you receive, this responsibility lies solely with the local authority. We will investigate any wrongdoing with regards to comments you have made and will follow this up with subsequent spot checks to ensure our standards remain high.

  • Staff
  • Care / Support
  • Management
  • Treated with Dignity
  • Value for Money
Review of

Empowering U Care (Walsall & Wolverhampton)

from S J (Mother of Client) published on 21 October 2019 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
I am very pleased with staff on a daily basis, and also the management.
  • Staff
  • Care / Support
  • Management
  • Treated with Dignity
  • Value for Money
Review of

Empowering U Care (Walsall & Wolverhampton)

from Sagneir B (Mother of Client) published on 21 October 2019 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
It's good.
  • Staff
  • Care / Support
  • Management
  • Treated with Dignity
  • Value for Money
Review of

Empowering U Care (Walsall & Wolverhampton)

from Victoria S (Client) published on 31 October 2018 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
The company has helped me a lot and taught me how to be independent.
I have come along with my independence and learnt new things.
  • Staff
  • Care / Support
  • Management
  • Treated with Dignity
  • Value for Money
Review of

Empowering U Care (Walsall & Wolverhampton)

from S J (Client) published on 9 October 2018 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
I like the progress I am making and the staff always make me feel valued and helped with the issues I have.
  • Staff
  • Care / Support
  • Management
  • Treated with Dignity
  • Value for Money
Review of

Empowering U Care (Walsall & Wolverhampton)

from Alan F (Client) published on 26 September 2018 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
I think this company is good. They always help me when I need it.
  • Staff
  • Care / Support
  • Management
  • Treated with Dignity
  • Value for Money

Awards / Recognitions (0)

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