Bellamy House, Wilkes Street, Willenhall WV13 2BS
- Younger Adult Care
- Long Term
- Short Term
- Visiting Care
- Live-in Care
- 24 Hour Care
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Home Care Providers Owned by Empowering U in West Midlands
Home Care Providers Owned by Empowering U
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Empowering U Locations in West Midlands (1)
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Empowering U Reviews in West Midlands (6)
Reviews posted for members of Empowering U.
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Review of Empowering U Care (Walsall & Wolverhampton) from S P (Client / Service User) published on 16 December 2021 Submitted via Website•
Overall Experience
This company was okay for a while but when I needed extra support the company and social worker decided to take it off me. The company is overworked and understaffed but that doesn’t excuse how I have been treated. Some of the staff are lovely, however, some are rude and make you feel bad for...
This company was okay for a while but when I needed extra support the company and social worker decided to take it off me. The company is overworked and understaffed but that doesn’t excuse how I have been treated. Some of the staff are lovely, however, some are rude and make you feel bad for things when they are not your fault. I appreciate the things that the company have done but I feel like they are on your side for a while and then suddenly they don’t want to know.
↩Reply from Management, Management at Empowering U Care (Walsall & Wolverhampton)
We are grateful for your feedback, S P. This will be used to help improve our service for you and others in future. As has been explained, unfortunately, we can only advise on the number of publicly funded hours of care and support you receive, this responsibility lies solely with the local...
We are grateful for your feedback, S P. This will be used to help improve our service for you and others in future. As has been explained, unfortunately, we can only advise on the number of publicly funded hours of care and support you receive, this responsibility lies solely with the local authority. We will investigate any wrongdoing with regards to comments you have made and will follow this up with subsequent spot checks to ensure our standards remain high.
Review of Empowering U Care (Walsall & Wolverhampton) from S J (Mother of Client) published on 21 October 2019 Submitted via Postal Card•
Overall Experience
I am very pleased with staff on a daily basis, and also the management.
I am very pleased with staff on a daily basis, and also the management.
Review of Empowering U Care (Walsall & Wolverhampton) from Sagneir B (Mother of Client) published on 21 October 2019 Submitted via Postal Card•
Overall Experience
It's good.
It's good.
Review of Empowering U Care (Walsall & Wolverhampton) from Victoria S (Client / Service User) published on 31 October 2018 Submitted via Postal Card•
Overall Experience
The company has helped me a lot and taught me how to be independent.
I have come along with my independence and learnt new things.
The company has helped me a lot and taught me how to be independent.
I have come along with my independence and learnt new things.
Review of Empowering U Care (Walsall & Wolverhampton) from S J (Client / Service User) published on 9 October 2018 Submitted via Postal Card•
Overall Experience
I like the progress I am making and the staff always make me feel valued and helped with the issues I have.
I like the progress I am making and the staff always make me feel valued and helped with the issues I have.
Review of Empowering U Care (Walsall & Wolverhampton) from Alan F (Client / Service User) published on 26 September 2018 Submitted via Postal Card•
Overall Experience
I think this company is good. They always help me when I need it.
I think this company is good. They always help me when I need it.
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