Reviews posted for members of Nobilis Care South Ltd.
Put simply as I said in my exit meeting with my social worker and one of their administrators, I would not let them look after a dead rat as the contract is terminated with immediate effect because of serious health and safety issues And trust issues. Everything is recorded on video and on call...
Put simply as I said in my exit meeting with my social worker and one of their administrators, I would not let them look after a dead rat as the contract is terminated with immediate effect because of serious health and safety issues And trust issues. Everything is recorded on video and on call recorder there is plenty of evidence.
I have not had any problems with the service provided. The carers I have are kind, caring and always willing to help me with my needs.
I have not had any problems with the service provided. The carers I have are kind, caring and always willing to help me with my needs.
The good side of this review is that most of the carers are very good. However the greatest stress for me is carers arriving a lot earlier than expected (7 am instead of 8 am) which is not acceptable as I could be in the shower. I accept things happen during unforeseen circumstances but a text or...
The good side of this review is that most of the carers are very good. However the greatest stress for me is carers arriving a lot earlier than expected (7 am instead of 8 am) which is not acceptable as I could be in the shower. I accept things happen during unforeseen circumstances but a text or similar would be appreciated. It's also stressful trying to feed my husband, which due to a medical condition is very slow and sometimes difficult if they turn up a lot earlier than expected and then leave in a rush. Most carers wait a few minutes while I finish but it mostly feels difficult and they never stay the full allocated time. (Husband has one lung, bent windpipe and dementia.)
Thank you for taking the time to share your feedback. Your comments are very important to us, and we truly appreciate you bringing these issues to our attention. Please be assured that we take your concerns seriously, and we will be reviewing the points you've raised with our team to ensure...
Thank you for taking the time to share your feedback. Your comments are very important to us, and we truly appreciate you bringing these issues to our attention. Please be assured that we take your concerns seriously, and we will be reviewing the points you've raised with our team to ensure improvements are made. We are committed to addressing the issues you mentioned and will do our best to enhance our service.
Since this company purchased my previous homecare company I have experienced the worst care I ever have. I have been stalked by one carer, asked by another dressed more like a pole dancer than a carer if I would like a "massage",...
The worst company ever!
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