Nobilis Care Basingstoke

Belvedere House, Basing View, Basingstoke RG21 4HG
Review Us
7.3 2 Reviews
  • Nobilis Care Basingstoke, Basingstoke
Other Home Care Providers you may be interested in:
Member Logo
Home Care Providers belonging to Sylvian Care Southampton
Sylvian Care Southampton
9.8
Member Logo
Home Care Providers belonging to Paragon Home Healthcare
Paragon Home Healthcare
8.5
Group Logo
Home Care Providers belonging to Right at Home Alton & Bordon
Right at Home Alton & Bordon
9.9
Member Logo
Home Care Providers belonging to Serendip Home Care
Serendip Home Care
9.9
Member Logo
Home Care Providers belonging to Right at Home (Mid Hampshire)
Right at Home (Mid Hampshire)
9.9
Member Logo
Home Care Providers belonging to Right at Home Havant
Right at Home Havant
10
Show Nobilis Care Basingstoke on the Map

Care Provided

Types of Home Care

  • Visiting Care
  • Live-in Care

Contract Durations

  • Ongoing / Long Term
  • Respite / Short Term

Age Ranges

  • Older Person Care (65+)
  • Younger Adult Care (18-65)

Personal Care Services

  • Washing & Dressing
  • Medication Assistance (Oral)
  • Companionship

Household Services

  • Food Preparation & Serving
  • Shopping Service / Errands

Other Care Provided

  • Dementia
  • Palliative / End of Life Care
  • Mental Health Condition
  • Physical Disability
  • Visual / Hearing Impairment
  • Hospital Discharge

Funding & Fees

  • Hourly Visiting Care Fees: from £30

Pricing dependant on needs of the client.

These prices are only a guideline, please contact Nobilis Care Basingstoke to find out the exact price for your requirements.

Funding Types Accepted

  • Private Funding (Self-funded)
Explain these funding types

Good to Know

Person in charge

  • Anna Evans (Manager)
Are you the Owner/Manager of Nobilis Care Basingstoke? View your Advertising Options

Nobilis Care Basingstoke Reviews (2)

7.3

Nobilis Care Basingstoke has a Review Score of 7.3 (7.333) out of 10, based on 2 reviews in the last 2 years.
Over all time Nobilis Care Basingstoke has 2 reviews.

Overall Experience
  • 0
  • 2
  • 0
  • 0
  • 0
Date Published
  • 2
  • 0
  • 0
  • 2
  • 0
Reviewer Connection to Nobilis Care Basingstoke
  • 1
  • 1
Total of 2, showing 1-2
Review from R M (Client) published on 12 September 2024 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
I have not had any problems with the service provided. The carers I have are kind, caring and always willing to help me with my needs.
  • Staff
  • Care / Support
  • Management
  • Treated with Dignity
  • Value for Money
Review from M H (Wife of Client) published on 22 August 2024 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
The good side of this review is that most of the carers are very good. However the greatest stress for me is carers arriving a lot earlier than expected (7 am instead of 8 am) which is not acceptable as I could be in the shower. I accept things happen during unforeseen circumstances but a text or similar
would be appreciated. It's also stressful trying to feed my husband, which due to a medical condition is very slow and sometimes difficult if they turn up a lot earlier than expected and then leave in a rush. Most carers wait a few minutes while I finish but it mostly feels difficult and they never stay the full allocated time. (Husband has one lung, bent windpipe and dementia.)
Reply from Mary Barney, Marketing Executive at Nobilis Care Basingstoke

Thank you for taking the time to share your feedback. Your comments are very important to us, and we truly appreciate you bringing these issues to our attention. Please be assured that we take your concerns seriously, and we will be reviewing the points you've raised with our team to ensure improvements are made. We are committed to addressing the issues you mentioned and will do our best to enhance our service.

  • Staff
  • Care / Support
  • Management
  • Treated with Dignity
  • Value for Money
Current Review Score: 7.3 (7.333)

Overview of Review Score

The Review Score of 7.3 (7.333) out of 10 for Nobilis Care Basingstoke is based on a) the Average Rating and b) the number of positive Reviews.

  1. The Average Rating is 3.8 out of 5 from 2 Reviews in the last 24 months.
  2. The score for the number of positive Reviews is 3.5 out of 5 from 2 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Home Care Provider is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  1. 5 Points are available for the Average Rating from all Reviews in the last 24 months. The Average Rating of 3.833 for Nobilis Care Basingstoke is calculated as follows: ( (2 Excellents x 5) + (6 Goods x 4) + (4 Satisfactorys x 3) ) ÷ 12 Ratings = 3.833
  2. 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 5 points available are broken down as follows: 3 points for the first Positive Review, 2 points in total for each of the next 9 Positive Reviews (1st = 3, 2nd = 0.5, 3rd = 0.5, 4th = 0.25, 5th = 0.25, 6th = 0.1, 7th = 0.1, 8th = 0.1, 9th = 0.1, 10th = 0.1)

    The 5 points relating to the number of Positive Reviews for Nobilis Care Basingstoke is based on 2 Positive Reviews in the last 24 months and is calculated as follows: 3 + 0.5 = 3.5
  3. When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
  4. If a Home Care Provider does not have a review in the last 24 months, then it will not have a Review Score.

Regulatory Rating

Care Quality Commission (CQC) Rating

Care Quality Commission is responsible for the registration and inspection of social care services in England. View Latest Report

Loading

Loading Loading

Loading

Loading

Awards / Recognitions (0)

Meet the Team (0)

There are no team members posted.

Frequently Asked Questions about Nobilis Care Basingstoke

What Type of Services does Nobilis Care Basingstoke offer?

Nobilis Care Basingstoke offers Home Care.

How many Carers does Nobilis Care Basingstoke employ?

Nobilis Care Basingstoke employs 39 carers.

Information on this page is displayed without responsibility for its accuracy on the part of homecare.co.uk. Please contact Nobilis Care Basingstoke to verify any information. View our terms and conditions. Nobilis Care Basingstoke has an Basic Service - more info.