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Home Care Provider Owned by Sure Healthcare in East Riding of Yorkshire

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9.0 Group Review Score (the average from all locations with a review score)
  • Home Care Provider Owned by Sure Healthcare in East Riding of Yorkshire

Only the locations & reviews in East Riding of Yorkshire for Sure Healthcare are showing below.

View the details of all 3 locations (with 16 reviews) owned by Sure Healthcare

Sure Healthcare Locations in East Riding of Yorkshire (1)

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1 Home Care Provider owned by Sure Healthcare in East Riding of Yorkshire
Sure Healthcare (Hull)

31 Hessle Road, Commerce House, Hull HU3 2AA 

8.0 4 reviews
"Absolutely amazing service from the whole team, prompt, friendly and supportive every visit! We only used the service at very short notice…"   Read all 4 reviews

Sure Healthcare Hull's aim is to provide the best service user experience for Homecare within their region. They take great pleasure in not being a provider to the masses, but to those individuals in which their team can have a great impact on one's… Read more about Sure Healthcare (Hull)

  • Care Provided
  • Visiting Care
  • Live-in Care
  • Dementia
  • Visiting Care from £18 / hour

Sure Healthcare Reviews in East Riding of Yorkshire (4)

9.0

Sure Healthcare has a Group Review Score of 9.0 (9.024) out of 10.
The Group Review Score is calculated using the average from all locations with a Review Score, and in addition 75%+ of all locations belonging to Sure Healthcare must have a Review Score.

Overall Experience
  • 3
  • 0
  • 1
  • 0
  • 0
Date Published
  • 4
  • 0
  • 0
  • 1
  • 3
Reviewer Connection to Sure Healthcare
  • 3
  • 1
Review of

Sure Healthcare (Hull)

from A M (Son of Client) published on 16 January 2024 Submitted via Website • Report
Overall Experience 5.0 out of 5
Absolutely amazing service from the whole team, prompt, friendly and supportive every visit! We only used the service at very short notice for some respite care over the Christmas holidays to support my mother after having some surgery. Would recommend wholeheartedly to anyone looking for care and wouldn't
hesitate in engaging with them again in the future!
  • Staff
  • Care / Support
  • Management
  • Treated with Dignity
  • Value for Money
Review of

Sure Healthcare (Hull)

from Karen H (Client) published on 4 June 2021 Submitted via Website • Report
Overall Experience 5.0 out of 5
I only needed the post-operation service very short term, but the service was responsive, timely and fully able to meet my needs. The carers were both friendly and used full PPE. They understood my needs and were able to meet them. My contact with the managers/office staff was efficient and helpful.
Reply from William Draper, Director at Sure Healthcare (Hull)

Thank you for the kind words; we were glad to help.

  • Staff
  • Care / Support
  • Management
  • Treated with Dignity
  • Value for Money
Review of

Sure Healthcare (Hull)

from E M (Client) assisted by family/friend published on 19 April 2021 Submitted via Postal Card • Report
Overall Experience 3.0 out of 5
Had a lot of different carers, which is not ideal. Some better than others, which will always be the case. Family leave notes, but not always read. Carers not signing to say care plan been read? Carers seem to be friendly enough. So basically, average care.
  • Staff
  • Care / Support
  • Management
  • Treated with Dignity
  • Value for Money
Review of

Sure Healthcare (Hull)

from Geraldine W (Client) published on 20 October 2020 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
I was impressed when I phoned Sure Healthcare that they wanted to see me before starting. Great start. I was given a list of carers by my social worker - I had six weeks after a hospital stay. The Care Co-ordinator came over and we had a talk about my care and a plan was agreed and carers started the
following Monday. I am now in my sixth week and highly satisfied with the carers who as time goes on become friends. Very efficient and organised and a bright light in my day. Owing to my health problems, I am still isolating except from my family and three others!
Reply from William Draper, Director at Sure Healthcare (Hull)

Thank you for the kind words, we are very glad our team could have such a positive impact in your daily life.

  • Staff
  • Care / Support
  • Management
  • Treated with Dignity
  • Value for Money

Awards / Recognitions (3)

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