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Home Care Provider Owned by Sure Healthcare in West Yorkshire

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9.0 Group Review Score (the average from all locations with a review score)
  • Home Care Provider Owned by Sure Healthcare in West Yorkshire

Only the locations & reviews in West Yorkshire for Sure Healthcare are showing below.

View the details of all 3 locations (with 16 reviews) owned by Sure Healthcare

Sure Healthcare Locations in West Yorkshire (1)

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1 Home Care Provider owned by Sure Healthcare in West Yorkshire
Sure Healthcare (Leeds)

20 Howley Business Park, Morley, Leeds LS27 0BZ 

9.6 7 reviews
"Cannot thank this team enough for what they do for us take excellent care of my mum she has dementia and staff engage with her which is so…"   Read all 7 reviews

Sure Healthcare offers a variety of home care services to help people with care needs manage better at home and stay independent. Providing peace of mind to clients, Sure Healthcare and its friendly and professional staff can help with personal care,… Read more about Sure Healthcare (Leeds)

  • Care Provided
  • Visiting Care
  • Live-in Care
  • Dementia
  • Visiting Care from £18 / hour

Sure Healthcare Reviews in West Yorkshire (7)

9.0

Sure Healthcare has a Group Review Score of 9.0 (9.024) out of 10.
The Group Review Score is calculated using the average from all locations with a Review Score, and in addition 75%+ of all locations belonging to Sure Healthcare must have a Review Score.

Overall Experience
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Date Published
  • 7
  • 1
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Reviewer Connection to Sure Healthcare
  • 3
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Review of

Sure Healthcare (Leeds)

from J W (Son of Client) published on 19 March 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Cannot thank this team enough for what they do for us take excellent care of my mum she has dementia and staff engage with her which is so important and mum is much happier after staff have been. She gets on so well with all of them I would not be able to work if it wasn't for staff. Very confident
and pleased leaving mum's care to all the team. Fantastic job. Thanks to all of you
Reply from Lindsey Holdsworth, RM at Sure Healthcare (Leeds)

Thank you for your kind words. I will share this with the team Kind regards Lindsey

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Review of

Sure Healthcare (Leeds)

from Angela P (Daughter of Client) published on 17 February 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
This service is 5 stars, from the management down to the individual carers. The system caters for medical support when required and emergencies when needed. The carers will support in other areas also like fetching items from the local shop.
Reply from Lindsey Holdsworth, RM at Sure Healthcare (Leeds)

Thank you for your kind words. I will share this with the team.Kind regards Lindsey Holdsworth

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Review of

Sure Healthcare (Leeds)

from Kathryn K (Daughter of Client) published on 10 September 2024 Submitted via Website • Report
Overall Experience 5.0 out of 5
My mum has vascular dementia & Alzheimer's and I live over an hour away. When it became apparent that we would need some help in order to give her partner (and her main carer) some respite so he could get out, I was issued with a list of agencies that we could contact. I am so pleased I chose Sure Healthcare.
From the initial meeting and subsequent interactions with management and carers, it's clear that they actually want the best for my mum and they endeavour to provide continuity of care.
Lines of communication are open and excellent.
I would not hesitate to recommend them to anyone who finds themselves in a similar situation.
Reply from Lindsey Holdsworth, RM at Sure Healthcare (Leeds)

Thank you for your kind words. I will share this with the team. Kind regards Lindsey Holdsworth

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Review of

Sure Healthcare (Leeds)

from Jean J (Sister of Client) published on 3 April 2024 Submitted via Website • Report
Overall Experience 5.0 out of 5
The experience we have had with Sure Health Care has been excellent no complaints at all about the standard of care they give. The staff has been second to none my sister was well cared for and accepted the care the staff gave. It was reassuring to me that my sister was accepting of the help they took
time and gave encouragement to her so she could do as much as possible herself. To both my brother-in-law and myself they were both friendly and polite and were always they with a smile. I would highly recommend sure healthcare to anyone who needs care.
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Review of

Sure Healthcare (Leeds)

from Steve C (Husband of Client) published on 3 April 2024 Submitted via Website • Report
Overall Experience 5.0 out of 5
Excellent service would be recommended to anyone, the staff is professional, friendly, knowledgeable, courteous, and trustworthy, and their friendly approach soon puts you at ease, they have made my wife’s life a lot easier and comfortable.
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Review of

Sure Healthcare (Leeds)

from Florence R (Client) published on 9 January 2024 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My experience with Sure Healthcare has so far been pleasant. I have found the staff that come to see me to asses me very thorough and have listened to my needs. My carers are very lovely, listen to me and are gentle. All in all, lovely.
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Review of

Sure Healthcare (Leeds)

from Janice N (Daughter of Client) published on 29 June 2023 Submitted via Website • Report
Overall Experience 5.0 out of 5
All the staff are really pleasant and helpful; they always go the extra mile to help my mum. They treat her with dignity and respect and always make sure she is comfortable - she really looks forward to their daily visits.
Reply from Will Draper, Director at Sure Healthcare (Leeds)

Thank you for your lovely feedback; we're delighted to hear that your mum enjoys our visits so much. We will be sure to pass this on to the wider team!

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Awards / Recognitions (3)

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