Home Care Providers Owned by Mayfair Homecare Ltd

We have and always have had great service, support and advice. From the carers to the people managing and coordinating, everything has been amazing. Any changes have been explained, and communication channels are always very good. I feel that our carers are supported and encouraged, and overall we have experienced nothing but professionalism and a high level of care for our mum.

My sister's principal carer is excellent and I have 100% confidence and trust in her. When she goes home for a break, cover carers are arranged. Where there has been issues with cover carers, management have acted swiftly to resolve them.

I cant thank mayfair enough for the care.kindness, compassion I have recieved since having my accident they all have been amazing, I am truly so greatful for the help I've recieved, the staff are absolute credits to the company and work their socks off but at the same time show such genuine kindness, compassion and they really do make a difference to people life's

I wanted to pass on my sincere thanks to the Mayfair Care team who have been supporting my mum for the whole of 2025. My mum is 94.5 years old and she has had a difficult time over the whole of this year. As her health has declined she has increasingly relied upon the care team to support her continued living at home. The support has been nothing short of fantastic and it has made a tremendous difference to both mum herself and to her family. The care team are very attentive, caring and very hard working and that effort has made a huge difference. Mum really appreciates all the help she has received. As we approach Xmas day it marks nearly a full 12 months of reliance upon everyone and it is no small coincidence that she has seen an uptick in her health over the last few months. I continue to be very grateful to a great team of lovely people. Thank you all so much for what you do. Paul

Dealing with Mayfair Homecare was made very easy by the Management Team and arrangements for Care for my Mother was set-up and in place very quickly. The Care provided to my Mother was delivered with Dignity and Respect and with Care and Compassion. I would recommend Mayfair Homecare to others who were seeking such care and services.

Mayfair's care was exceptional. My mother-in-law has fast-progressing dementia, and after struggling with another company, the Portsmouth City Council connected us with Mayfair. The difference was night and day-she was treated with dignity, respect, and genuine kindness. She even looked forward to their visits. One staff member in particular was incredible, guiding us through every step as her condition rapidly changed. We are deeply grateful for their compassion and professionalism.

Mayfair Homecare staff are constantly working hard to accommodate my needs, and quite often have gone above and beyond. I have been with two other care companies previously and the level of actual care and compassion the staff at Mayfair show towards me is exceptional in comparison. I couldn't ask for more.

All levels of care have been very good for my father we are confident he is in safe and secure hands. The management keep both me and my sister updated and we are involved in all issues that may arise.

I would not want any other company caring for my Husband & would recommend them to anyone looking for Carers. Thank you all so much.

My mum loves mayfair every body are very nice as my mum has very difficult skin but they look after her and my mum's main carere, she is now part of the family I can't thank mayfair enough and I would recommend mayfair to everyone

My great nan has received the most amazing care with Mayfair homecare, other companies had let her down previously so it's nice to have a reliable company. She has built great relationships with the carers and really looks forward to her calls each day. Big thank you Mayfair homecare Basingstoke.

I have been really happy with the service provided to my parents by this care provider. My parents are extremely well cared for, and the communications with the team are excellent. It is a weight off my mind knowing that my parents are safe, well, and looked after.

All aspects of the care provided by this company have been exceptional and has given peace of mind to the whole family during a really challenging time. The transition from care home back to living in their own home has been seamless. The process was managed by the team in a supportive manner and the care provided has been life changing for both parents.

I have been a service user with Mayfair now since January 2024. Ever since then, I have felt my confidence grow and also become a better version of myself. The carers are always polite, helpful and friendly, completing all the tasks I need with high competence, and have absolutely changed my life for the better. Being a part of Mayfair has allowed me to feel cared for and supported, but also allowed me to gain some independence for myself, and for that I am completely grateful. Office Staff are brilliant and thoughtful, always positive over the phone and lovely to speak to.

Has greatly improved since two carers have been on the team, feel like I'm listened to. It's very important for me that my mum is in great hands as I'm not in the best of health and cannot be available 24/7.

This care provider has been looking after mum for a couple of months so far, after she broke her left hip in October '23. Thankfully, their carers have been very professional and friendly. Having a good rapport is very important to have considering they are the ones looking after our loved ones 24/7. The office staff are a great help in sorting out appointments and medication etc. They are definitely an excellent care provider and I wouldn't hesitate to recommend them.

Mayfair Care are the best, they are always on time always wear their uniforms, interface themselves and do the jobs they are meant to do and if we have any trouble the office staff do their best to sort it out so Mayfair care is brilliant.

Care is superb though and has put our minds at rest.

I have had to phone this company many times over mis-timings, not turning up at all and all the on-call people say is 'you'll have to phone the office in the morning'! The office does not return calls!

Very professional and efficient. Able to understand and meet complex client needs, to be flexible and respond to difficulties with sensitivity. Very prompt and appropriate response to communication. The staff were friendly and caring and the care plans ensured the carer knew exactly how to deliver the right care. Could not have asked for more.