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Mayfair Homecare Ltd Locations in Hampshire (4)
- Live-in Care
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- Live-in Care
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- Visiting Care
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Mayfair Homecare Ltd Reviews in Hampshire (38)
Reviews Posted for members of Mayfair Homecare Ltd.
I cant thank mayfair enough for the care.kindness, compassion I have recieved since having my accident they all have been amazing, I am truly so greatful for the help I've recieved, the staff are absolute credits to the company and work their socks off but at the same time show such genuine kindness, compassion and they really do make a difference to people life's
Knowing that our team has been able to support you with care, kindness, and compassion, means more to us than we can say. Our staff work hard to make a positive difference in...
I wanted to pass on my sincere thanks to the Mayfair Care team who have been supporting my mum for the whole of 2025. My mum is 94.5 years old and she has had a difficult time over the whole of this year. As her health has declined she has increasingly relied upon the care team to support her continued living at home. The support has been nothing short of fantastic and it has made a tremendous difference to both mum herself and to her family. The care team are very attentive, caring and very hard working and that effort has made a huge difference. Mum really appreciates all the help she has received. As we approach Xmas day it marks nearly a full 12 months of reliance upon everyone and it is no small coincidence that she has seen an uptick in her health over the last few months. I continue to be very grateful to a great team of lovely people. Thank you all so much for what you do. Paul
Thank you for sharing your experience with Mayfair Homecare. We are so proud to be able to provide support to your loved one and look forward to continuing to do so. We will share your feedback with our care team whom will be very pleased to hear.
Dealing with Mayfair Homecare was made very easy by the Management Team and arrangements for Care for my Mother was set-up and in place very quickly. The Care provided to my Mother was delivered with Dignity and Respect and with Care and Compassion. I would recommend Mayfair Homecare to others who were seeking such care and services.
Dear Andrew thank you for your kind words regarding our team and taking your time to provide us with your feedback. We pride ourselves on providing exceptional service and it was pleasure helping your Mother.
Mayfair's care was exceptional. My mother-in-law has fast-progressing dementia, and after struggling with another company, the Portsmouth City Council connected us with Mayfair. The difference was night and day-she was treated with dignity, respect, and genuine kindness. She even looked forward to their visits. One staff member in particular was incredible, guiding us through every step as her condition rapidly changed. We are deeply grateful for their compassion and professionalism.
Thank you for your kind words, we will pass this onto the the Team
Mayfair Homecare staff are constantly working hard to accommodate my needs, and quite often have gone above and beyond. I have been with two other care companies previously and the level of actual care and compassion the staff at Mayfair show towards me is exceptional in comparison. I couldn't ask for more.
Dear Roxanne, thank you for your kind words regarding our team and taking your time to provide us with your feedback. We pride ourselves on providing exceptional service and are pleased that you are satisfied with the support you received. We look forward to continuing to visit you.
All levels of care have been very good for my father we are confident he is in safe and secure hands. The management keep both me and my sister updated and we are involved in all issues that may arise.
Thank you so much for sharing your kind words. We are delighted and that you and your sister feel supported and involved. Keeping families updated and included in every step is very important to us, and your feedback reassures us that we are meeting that commitment. We truly value the trust you have placed in our team and will continue to provide the highest standard of care.
The office staff are always friendly & accommodating with any queries I have & any changes requested. Everything is organised & efficient.
I would not want any other company caring for my Husband & would recommend them to anyone looking for Carers. Thank you all so much.
Thank you so much for your kind and thoughtful words. It truly means a great deal to all of us at Mayfair Homecare (Basingstoke) to know that our care has made a meaningful difference to you and your husband. We're incredibly proud of our dedicated carers and office team their compassion, consistency, and professionalism are the heart of everything we do.
My mum loves mayfair every body are very nice as my mum has very difficult skin but they look after her and my mum's main carere, she is now part of the family I can't thank mayfair enough and I would recommend mayfair to everyone
Thank you so much for your kind words. We're overjoyed to hear how much your mum loves her care at Mayfair, and that our team especially your mum's carer has made such a positive impact. Knowing she feels supported and well looked after, particularly with her skin care needs, truly means the world...
My great nan has received the most amazing care with Mayfair homecare, other companies had let her down previously so it's nice to have a reliable company. She has built great relationships with the carers and really looks forward to her calls each day. Big thank you Mayfair homecare Basingstoke.
Thank you so much for your lovely comments. We're incredibly proud of our care staff, and knowing that they brighten your great nan's day makes me even prouder of them. It's truly an honour to provide a service that brings comfort and joy to members of our community.
I have been really happy with the service provided to my parents by this care provider. My parents are extremely well cared for, and the communications with the team are excellent. It is a weight off my mind knowing that my parents are safe, well, and looked after.
Hi N, we are so pleased to read how happy you are with the care provided to your parents. Thank you for your lovely review.
All aspects of the care provided by this company have been exceptional and has given peace of mind to the whole family during a really challenging time. The transition from care home back to living in their own home has been seamless. The process was managed by the team in a supportive manner and the care provided has been life changing for both parents.
Hi, we are so glad to hear that the transition home for your parents, from the care home, has been a success and that it has given your family peace of mind. Thank you for your kind words and positive review.
I have found this company's management to be helpful and professional. Any queries are dealt with without delay and I am kept informed. My sister's main carer is amazing and I have every confidence in her. I would thoroughly recommend them.
Hi T, thank you for your lovely review. We are so pleased to hear the management team have been helpful for you and your sister. We thoroughly enjoy supporting your sister and have witnessed a lovely working relationship she has with her regular carer. Thank you for your recommendation.
I have been a service user with Mayfair now since January 2024. Ever since then, I have felt my confidence grow and also become a better version of myself. The carers are always polite, helpful and friendly, completing all the tasks I need with high competence, and have absolutely changed my life for the better. Being a part of Mayfair has allowed me to feel cared for and supported, but also allowed me to gain some independence for myself, and for that I am completely grateful. Office Staff are brilliant and thoughtful, always positive over the phone and lovely to speak to.
Thank you for your kind words. We will pass this on to your team and I know our carers love supporting you too.
Has greatly improved since two carers have been on the team, feel like I'm listened to. It's very important for me that my mum is in great hands as I'm not in the best of health and cannot be available 24/7.
Thank you for your kind words, we are glad things have improved and that you feel you are listened to, we do try our best to improve for every client. Thank you again for your time in completing this review.
This care provider has been looking after mum for a couple of months so far, after she broke her left hip in October '23. Thankfully, their carers have been very professional and friendly. Having a good rapport is very important to have considering they are the ones looking after our loved ones 24/7. The office staff are a great help in sorting out appointments and medication etc. They are definitely an excellent care provider and I wouldn't hesitate to recommend them.
Thank you for your lovely feedback, it is an absolute pleasure to support your Mum and we look forward to continuing to build a great relationship with you all.
Mayfair Care are the best, they are always on time always wear their uniforms, interface themselves and do the jobs they are meant to do and if we have any trouble the office staff do their best to sort it out so Mayfair care is brilliant.
Thank you for your kind words and ongoing support.
If there is anything we could constructively offer to raise the care even higher in our thoughts is the odd issue with missing medicines (my father's and not the patient's) or batteries/sensor mats which we still end up chasing around and the hospital visits that they forget. We the family try and keep them going but if they had no family left, how would these things get resolved.
Care is superb though and has put our minds at rest.
Thank you for taking the time to complete a review for us, we are so pleased to see you feel the care is superb and has put your minds at rest. With regards to hospital appointments, as a family, you have been managing these but if there is anything that we can do to assist please do contact our...
What a lovely caring group of carers this company provide. My 93-year-old mum adores all of them; they are such nice girls. I just wish I could keep them all for myself, so thank you.
Thank you for your very kind words. We are pleased to hear you are so thrilled with the service your mother receives. We are pleased to be able to support her. We will be sure to share this with our staff and share our gratitude to them.
Very professional and efficient. Able to understand and meet complex client needs, to be flexible and respond to difficulties with sensitivity. Very prompt and appropriate response to communication. The staff were friendly and caring and the care plans ensured the carer knew exactly how to deliver the right care. Could not have asked for more.
Thank you for your lovely review, we wish you all the best for the future.
Very good and caring.
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