Mayfair Homecare Ltd in Hampshire | 5 Home Care Providers

Review of
Mayfair Homecare - Portsmouth
from Jennifer S (Daughter-in-law of Client) published on 27 August 2025

Submitted via Website • Report

Overall Experience

Mayfair's care was exceptional. My mother-in-law has fast-progressing dementia, and after struggling with another company, the Portsmouth City Council connected us with Mayfair. The difference was night and day-she was treated with dignity, respect, and genuine kindness. She even looked forward to their

visits. One staff member in particular was incredible, guiding us through every step as her condition rapidly changed. We are deeply grateful for their compassion and professionalism.

Reply from Nathan Freeman, Registered Care Manager at Mayfair Homecare - Portsmouth

Thank you for your kind words, we will pass this onto the the Team

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Review of
Mayfair Homecare - Basingstoke
from Roxanne S (Client) published on 4 July 2025

Submitted via Website • Report

Overall Experience

Mayfair Homecare staff are constantly working hard to accommodate my needs, and quite often have gone above and beyond. I have been with two other care companies previously and the level of actual care and compassion the staff at Mayfair show towards me is exceptional in comparison. I couldn't ask for

more.

Reply from Jennifer Boyce, Care Service Director at Mayfair Homecare - Basingstoke

Dear Roxanne, thank you for your kind words regarding our team and taking your time to provide us with your feedback. We pride ourselves on providing exceptional service and are pleased that you are satisfied with the support you received. We look forward to continuing to visit you.

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Review of
Elite Livein Care Ltd
from C T (Son of Client) published on 3 July 2025

Submitted via Website • Report

Overall Experience

All levels of care have been very good for my father we are confident he is in safe and secure hands. The management keep both me and my sister updated and we are involved in all issues that may arise.

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Review of
Mayfair Homecare - Basingstoke
from Anne T (Wife of Client) published on 30 June 2025

Submitted via Website • Report

Overall Experience

My Husband has been looked after by Mayfair Homecare (Basingstoke) since June 2022. All the Carers are compassionate, caring & sensitive to his & my needs - he is always treated with dignity. They always advise & support me with any health/other needs and are happy & relaxed in our presence. There has

been very little turnover in the Carers we have which says everything about the company as a whole.
The office staff are always friendly & accommodating with any queries I have & any changes requested. Everything is organised & efficient.
I would not want any other company caring for my Husband & would recommend them to anyone looking for Carers. Thank you all so much.

Reply from Teresa Savage, Manager at Mayfair Homecare - Basingstoke

Thank you so much for your kind and thoughtful words. It truly means a great deal to all of us at Mayfair Homecare (Basingstoke) to know that our care has made a meaningful difference to you and your husband. We're incredibly proud of our dedicated carers and office team their compassion, consistency, and professionalism are the heart of everything we do.

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Review of
Mayfair Homecare - Basingstoke
from Stephen A (Son of Client) published on 30 June 2025

Submitted via Website • Report

Overall Experience

My mum loves mayfair every body are very nice as my mum has very difficult skin but they look after her and my mum's main carere, she is now part of the family I can't thank mayfair enough and I would recommend mayfair to everyone

Reply from Teresa Savage, Manager at Mayfair Homecare - Basingstoke

Thank you so much for your kind words. We're overjoyed to hear how much your mum loves her care at Mayfair, and that our team especially your mum's carer has made such a positive impact. Knowing she feels supported and well looked after, particularly with her skin care needs, truly means the world to us. Your mum's carer will be so proud to hear she's become part of your family that's exactly the kind of connection we strive to build. Your recommendation means everything, and we'll continue to do our very best every day.

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Review of
Mayfair Homecare - Basingstoke
from L S (Great-granddaughter of Client) published on 30 June 2025

Submitted via Website • Report

Overall Experience

My great nan has received the most amazing care with Mayfair homecare, other companies had let her down previously so it's nice to have a reliable company. She has built great relationships with the carers and really looks forward to her calls each day. Big thank you Mayfair homecare Basingstoke.

Reply from Teresa Savage, Manager at Mayfair Homecare - Basingstoke

Thank you so much for your lovely comments. We're incredibly proud of our care staff, and knowing that they brighten your great nan's day makes me even prouder of them. It's truly an honour to provide a service that brings comfort and joy to members of our community.

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Review of
Elite Livein Care Ltd
from N P (Daughter of Client) published on 19 June 2025

Submitted via Website • Report

Overall Experience

I have been really happy with the service provided to my parents by Elite Live In Care. My parents are extremely well cared for, and the communications with the team are excellent. It is a weight off my mind knowing that my parents are safe, well, and looked after.

Reply from Nikki Barrow, Registered Manager at Elite Livein Care Ltd

Hi N, we are so pleased to read how happy you are with the care provided to your parents. Thank you for your lovely review.

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Review of
Elite Livein Care Ltd
from K J (Daughter of Client) published on 19 June 2025

Submitted via Website • Report

Overall Experience

All aspects of the care provided by Elite has been exceptional and has given peace of mind to the whole family during a really challenging time. The transition from care home back to living in their own home has been seamless. The process was managed by the team in a supportive manner and the care provided

has been life changing for both parents.

Reply from Nikki Barrow, Registered Manager at Elite Livein Care Ltd

Hi, we are so glad to hear that the transition home for your parents, from the care home, has been a success and that it has given your family peace of mind. Thank you for your kind words and positive review.

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Review of
Elite Livein Care Ltd
from T H (Sister of Client) published on 19 June 2025

Submitted via Website • Report

Overall Experience

I have found Elite management to be helpful and professional. Any queries are dealt with without delay and I am kept informed. My sister's main carer is amazing and I have every confidence in her. I would thoroughly recommend Elite.

Reply from Nikki Barrow, Registered Manager at Elite Livein Care Ltd

Hi T, thank you for your lovely review. We are so pleased to hear the management team have been helpful for you and your sister. We thoroughly enjoy supporting your sister and have witnessed a lovely working relationship she has with her regular carer. Thank you for your recommendation.

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Review of
Mayfair Homecare - Portsmouth
from J H (Client) published on 26 November 2024

Submitted via Website • Report

Overall Experience

I have been a service user with Mayfair now since January 2024. Ever since then, I have felt my confidence grow and also become a better version of myself. The carers are always polite, helpful and friendly, completing all the tasks I need with high competence, and have absolutely changed my life for

the better. Being a part of Mayfair has allowed me to feel cared for and supported, but also allowed me to gain some independence for myself, and for that I am completely grateful. Office Staff are brilliant and thoughtful, always positive over the phone and lovely to speak to.

Reply from Nathan Freeman, Registered Care Manager at Mayfair Homecare - Portsmouth

Thank you for your kind words. We will pass this on to your team and I know our carers love supporting you too.

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Review of
Mayfair Homecare - Portsmouth
from Tina W (Daughter of Client) published on 25 November 2024

Submitted via Website • Report

Overall Experience

Has greatly improved since two carers have been on the team, feel like I'm listened to. It's very important for me that my mum is in great hands as I'm not in the best of health and cannot be available 24/7.

Reply from Nathan Freeman, Registered Care Manager at Mayfair Homecare - Portsmouth

Thank you for your kind words, we are glad things have improved and that you feel you are listened to, we do try our best to improve for every client. Thank you again for your time in completing this review.

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Review of
Elite Livein Care Ltd
from R B (Daughter of Client) published on 19 March 2024

Submitted via Website • Report

Overall Experience

Elite Livein Care has been looking after mum for a couple of months so far, after she broke her left hip in October '23. Thankfully, their carers have been very professional and friendly. Having a good rapport is very important to have considering they are the ones looking after our loved ones 24/7.

The office staff are a great help in sorting out appointments and medication etc. They are definitely an excellent care provider and I wouldn't hesitate to recommend them.

Reply from Nikki Barrow, Quality and Compliance Director at Elite Livein Care Ltd

Thank you for your lovely feedback, it is an absolute pleasure to support your Mum and we look forward to continuing to build a great relationship with you all.

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Review of
Mayfair Homecare - Portsmouth
from Tracey T (Wife of Client) published on 26 February 2024

Submitted via Website • Report

Overall Experience

Mayfair Care are the best, they are always on time always wear their uniforms, interface themselves and do the jobs they are meant to do and if we have any trouble the office staff do their best to sort it out so Mayfair care is brilliant.

Reply from Nathan Freeman, Registered Care Manager at Mayfair Homecare - Portsmouth

Thank you for your kind words and ongoing support.

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Review of
Elite Livein Care Ltd
from Tim R (Son of Client) published on 20 September 2023

Submitted via Website • Report

Overall Experience

The patience and understanding shown by my mother's carer is wonderful. My father who would like to believe he can cope without help thinks she is excellent too.
If there is anything we could constructively offer to raise the care even higher in our thoughts is the odd issue with missing medicines

(my father's and not the patient's) or batteries/sensor mats which we still end up chasing around and the hospital visits that they forget. We the family try and keep them going but if they had no family left, how would these things get resolved.
Care is superb though and has put our minds at rest.

Reply from Nikki Barrow, Quality Director Compliance at Elite Livein Care Ltd

Thank you for taking the time to complete a review for us, we are so pleased to see you feel the care is superb and has put your minds at rest. With regards to hospital appointments, as a family, you have been managing these but if there is anything that Elite Livein Care can do to assist please do contact our Operations Manager and she will happily add this to the care plan. If there are any concerns with the care plan in situ for your parents, please always contact our Operations Manager immediately and she will action the relevant updates and changes for you all.

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Review of
Mayfair Homecare - Farnborough
from Paulette D (Daughter of Client) published on 9 August 2023

Submitted via Website • Report

Overall Experience

What a lovely caring group of carers this company provide. My 93-year-old mum adores all of them; they are such nice girls. I just wish I could keep them all for myself, so thank you.

Reply from Jennifer Boyce, Care Service Director at Mayfair Homecare - Farnborough

Hello,
Thank you for your very kind words. We are pleased to hear you are so thrilled with the service your mother receives. We are pleased to be able to support her. We will be sure to share this with our staff and share our gratitude to them.

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Review of
Elite Livein Care Ltd
from Caroline D (Daughter of Client) published on 7 July 2023

Submitted via Website • Report

Overall Experience

Very professional and efficient. Able to understand and meet complex client needs, to be flexible and respond to difficulties with sensitivity. Very prompt and appropriate response to communication. The staff were friendly and caring and the care plans ensured the carer knew exactly how to deliver the

right care. Could not have asked for more.

Reply from Nikki Barrow, Operational Director at Elite Livein Care Ltd

Thank you for your lovely review, we wish you all the best for the future.

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Review of
Elite Livein Care Ltd
from S L (Client) published on 21 March 2023

Submitted via Postal Card • Report

Overall Experience

Very good and caring.

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Review of
Elite Livein Care Ltd
from J F (Son of Client) published on 13 July 2022

Submitted via Postal Card • Report

Overall Experience

Elite deliver very good care to Mum. They are responsive when we have faced issues and always willing to share their experience and advice. Being smaller, they are much more flexible than larger care providers in my experience. Good management is an important aspect. Elite are good in this respect.

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Review of
Elite Livein Care Ltd
from J T (Daughter of Client) published on 7 June 2022

Submitted via Website • Report

Overall Experience

Felt there was a significant improvement in my mother's physical and mental health after returning home from an assessment placement to have a live-in carer. She had definitely suffered a decline in her health whilst being assessed in hospital and just kept asking when she was going home. Very happy

now she is back in her own home with proper one-to-one care.

Reply from Nikki Barrow, Operational Director at Elite Livein Care Ltd

Thank you for your review, it is lovely to read Mum is now happy back at home.

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Review of
Elite Livein Care Ltd
from D T (Client) published on 1 February 2022

Submitted via Postal Card • Report

Overall Experience

Very helpful in all ways.

Reply from Nikki Barrow, Operational Director at Elite Livein Care Ltd

Thank you for your review, our carers thoroughly enjoy supporting you and your wife, and we look forward to continuing into the future.

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Home Care Providers Owned by Mayfair Homecare Ltd in Hampshire

Mayfair Homecare Ltd Locations in Hampshire (5)

Mayfair Homecare Ltd Reviews in Hampshire (35)

Reviews Posted for members of Mayfair Homecare Ltd

Mayfair Homecare - Portsmouth

Mayfair Homecare - Basingstoke

Elite Livein Care Ltd

Mayfair Homecare - Basingstoke

Mayfair Homecare - Basingstoke

Mayfair Homecare - Basingstoke

Elite Livein Care Ltd

Elite Livein Care Ltd

Elite Livein Care Ltd

Mayfair Homecare - Portsmouth

Mayfair Homecare - Portsmouth

Elite Livein Care Ltd

Mayfair Homecare - Portsmouth

Elite Livein Care Ltd

Mayfair Homecare - Farnborough

Elite Livein Care Ltd

Elite Livein Care Ltd

Elite Livein Care Ltd

Elite Livein Care Ltd

Elite Livein Care Ltd

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