Home Care Provider Owned by Call In Homecare Ltd in Midlothian
Only the locations & reviews in Midlothian for Call In Homecare Ltd are showing below.
View the details of all 7 locations (with 37 reviews) owned by Call In Homecare Ltd
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Call In Homecare Ltd Locations in Midlothian (1)
Call-In Homecare - Lothians
7 reviews
EH20 Business Centre, 6 Dryden Road, Loanhead EH20 9LZ
- Care Provided
- Visiting Care
- Dementia
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Call In Homecare Ltd Reviews in Midlothian (7)
Reviews posted for members of Call In Homecare Ltd
Review of
Call-In Homecare - Lothians
from J H (Client) assisted by family/friend published on 29 November 2019 Submitted via Postal Card • Report
Overall Experience
5.0 out of 5
5.0 out of 5
Continue to be very satisfied with carers.
All extremely friendly, caring and attentive.
All extremely friendly, caring and attentive.
Reply from Claudia Philpot at Call-In Homecare - Lothians
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Treated with Dignity
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Value for Money
Review of
Call-In Homecare - Lothians
from Dorothy D (Husband of Client) published on 13 August 2019 Submitted via Postal Card • Report
Overall Experience
5.0 out of 5
5.0 out of 5
I have got nothing but praise for the care and attention that my husband had during his long and complicated illness by his two carers. I would like to thank them both most sincerely for their invaluable help and would have no problem in recommending them highly in any similar circumstances.
Reply from Claudia Philpot at Call-In Homecare - Lothians
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Treated with Dignity
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Value for Money
Review of
Call-In Homecare - Lothians
from Sue H (Daughter of Client) published on 30 July 2019 Submitted via Postal Card • Report
Overall Experience
5.0 out of 5
5.0 out of 5
Mum and I are delighted with the care provided by Call-In Homecare Ltd.
The carer's empathy and genuine kindness are often beyond what I would have expected. I know that mum is in really good hands. There is excellent care and also really good communication from the carers. Thank you.
The carer's empathy and genuine kindness are often beyond what I would have expected. I know that mum is in really good hands. There is excellent care and also really good communication from the carers. Thank you.
Reply from Claudia Philpot, Graduate Trainee Operations Manager at Call-In Homecare - Lothians
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Value for Money
Review of
Call-In Homecare - Lothians
from L M (Client) published on 25 July 2019 Submitted via Postal Card • Report
Overall Experience
3.0 out of 5
3.0 out of 5
Girls are pleasant and easy to befriend. Worried about their lack of training which is not their fault. Free epilepsy training was available. I wonder if this is due to lack of staff which again is not their fault. I seem to have been contacted with time changes which are unsuitable - continuity can
be very important to certain users. I am not as ill as some people but do find this worrying. Overall your girls are hardworking and friendly, but a touch of phone addiction and not professional.
Reply from Claudia Philpot, Graduate Trainee Operations Manager at Call-In Homecare - Lothians
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Treated with Dignity
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Value for Money
Review of
Call-In Homecare - Lothians
from B S (Wife of Client) published on 25 July 2019 Submitted via Postal Card • Report
Overall Experience
5.0 out of 5
5.0 out of 5
This caring was all new to us. We did not know quite what to expect. The carers who deal with us - 4 ladies - are a breath of fresh air. They are very caring and understand the problem my husband has with Parkinson's. We look forward to them coming every day. It is good that we more or less have the
same carers - continuity for us. If they are all like the girls, your firm has nothing to worry about. At this time you are spot on with your carer selection.
Reply from Claudia Philpot, Graduate Trainee Operations Manager at Call-In Homecare - Lothians
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Treated with Dignity
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Value for Money
Review of
Call-In Homecare - Lothians
from J Y (Daughter of Client) published on 23 July 2019 Submitted via Postal Card • Report
Overall Experience
5.0 out of 5
5.0 out of 5
Great service. Caring staff.
Spend time with my Mum. Very happy.
Spend time with my Mum. Very happy.
Reply from Claudia Philpot, Graduate Trainee Operations Manager at Call-In Homecare - Lothians
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Treated with Dignity
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Value for Money
Review of
Call-In Homecare - Lothians
from Barbara B (Client) published on 23 July 2019 Submitted via Postal Card • Report
Overall Experience
4.0 out of 5
4.0 out of 5
I've been having carers since November 2018.
They come to me three times a day.
Having been a very active person to suddenly be housebound having broken my hip and smashed my elbow and arm which meant I couldn't drive, I found very difficult to accept.
Then in came the carers with their encouragement
They come to me three times a day.
Having been a very active person to suddenly be housebound having broken my hip and smashed my elbow and arm which meant I couldn't drive, I found very difficult to accept.
Then in came the carers with their encouragement
and understanding, I'm getting all back.
They are always cheery and helpful and we have some good laughs.
These are the people who need a medal.
They are always cheery and helpful and we have some good laughs.
These are the people who need a medal.
Reply from Claudia Philpot, Graduate Trainee Operations Manager at Call-In Homecare - Lothians
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Staff
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Care / Support
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Management
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Treated with Dignity
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Value for Money
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