Care Provided
- Dementia
Home Care Provider Owned by Fairolive Ltd T/A Delore Care in East Sussex
Only the locations & reviews in East Sussex for Fairolive Ltd T/A Delore Care are showing below.
View the details of all 4 locations (with 3 reviews) owned by Fairolive Ltd T/A Delore Care
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Fairolive Ltd T/A Delore Care Reviews in East Sussex (3)
Reviews posted for members of Fairolive Ltd T/A Delore Care
Review of
Delore Care East Sussex
from S E (Son-in-law of Client) published on 15 October 2025 Submitted via Website • Report
Overall Experience
2.0 out of 5
2.0 out of 5
The service we received was good and bad some of the carers were marvellous they would listen to my mother in laws needs and work with her and have a regular pattern when they arrived .
On a daily base they would keep to the same reteen and not rush to get out as quickly as possible.
Were offers
On a daily base they would keep to the same reteen and not rush to get out as quickly as possible.
Were offers
would rush to get out as quick as possible and would change the ruteen every time they came in .
As dementia need stability in it and needs to have a pattern and reteen and to work with the client .
And not to bring in human rights in to the clients home when showering you have to prompt the client and work with them in a sense you have to ve come a friend and build a bond with them and one lady upset her so much we had to change provider and now we have new providers on board marvellous.
As dementia need stability in it and needs to have a pattern and reteen and to work with the client .
And not to bring in human rights in to the clients home when showering you have to prompt the client and work with them in a sense you have to ve come a friend and build a bond with them and one lady upset her so much we had to change provider and now we have new providers on board marvellous.
Reply from Joseph Olaleye, Director at Delore Care East SussexThank you for your feedback. We're very sorry that your experience with us did not meet your expectations.At Delore Care, customer satisfaction, professionalism, and excellent service delivery are at the heart of what we do. Your feedback is well received - we take all comments seriously, and your review will be carefully considered so we can continue to learn and improve.We wish you all the very best for the future.Kind regards,
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Review of
Delore Care East Sussex
from James B (Guardian of Client) published on 27 March 2025 Submitted via Website • Report
Overall Experience
5.0 out of 5
5.0 out of 5
I have had a charming girl looking after me she is kind efficient and extremely helpful. Thank you Dolorecare we hope to continue using your company in the future. This takes a lot of strain off my partner who is also elderly.
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Review of
Delore Care East Sussex
from Sandra H (Daughter-in-law of Client) published on 25 January 2024 Submitted via Website • Report
Overall Experience
5.0 out of 5
5.0 out of 5
We have been using Delore Care since June 2023. We have been very impressed by the quality of care that has been provided. The carers are punctual, efficient, friendly yet professional with well-developed interpersonal skills. Offering a high standard of person-centred care they also demonstrate flexibility
when things need to change. As a family we are very grateful and would without hesitation recommend Delore Care to both friends and family.
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Awards / Recognitions (0)
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