Home Care Providers Owned by Acer Healthcare Ltd

he is grateful for. Just having some one to talk to other than my husband is good. We cannot thank Acer Healthcare enough. Thank you.

things to say about the care provided. They are extremely attentive but not intrusive.
Naturally, as a daughter, it falls on me to liaise with the office team at ACER who consistently respond within max 30 mins at all hours of the day with all care requests for example me changing dates, requirements and hours at the last minute. They make me feel a number one priority as a client which is very different to other agencies I have used where I almost felt like they were doing me a favour. Can honestly not fault the service I have received over the last 12 months and wish I had found them sooner.

experience of other providers.

closely with mum, and now she looks forward to their daily visits. They respect her needs to be as independent as possible and keep her safe, for which I cannot thank them enough. I am always kept informed of any issues or changes and feel fully supported, I would highly recommend them to anyone who needs care.

and evenings to make her life more manageable, always chatting and friendly. Always helpful and nothing was too much trouble. They always did what was asked and more if necessary.
A carer found Mom on the morning she passed and she could not have done any more than she did, she was amazing and I will always be very thankful to her, she stayed with the family long after her shift had ended and was very professional but warm at the same time.
I would recommend Acer to anyone with a care need.

shared the shifts were, caring, communicated with us so well, gave advice and became friends during this very difficult time. The managers were also easy to contact and we were easily able to extend the cover. I highly recommend Acer. They have been excellent.

hallmarks of the service and I am delighted that my mother is in safe hands for the time we get the visit each morning.
It has been a very difficult journey for us to find the right agency, but I can say wholeheartedly that Acer has proved to be the answer we were looking for. I thoroughly recommend them.
Thank you again to 3 carers in particular long may it continue.

within an hour. So helpful when I did not know which way to turn. It makes you feel confident that there is someone to help if you have an emergency.

was very wary of people going into the house but took to them straight away.
There help has made my life easier and gives me time with my family.
I would recommend them.

into meeting my wife's needs, and we are very happy with the service we get from Acer Health Care and communication, management is really helpful. Thank you for providing the best care for my wife.