Home Care Providers Owned by Acer Healthcare Ltd in London

experience of other providers.

closely with mum, and now she looks forward to their daily visits. They respect her needs to be as independent as possible and keep her safe, for which I cannot thank them enough. I am always kept informed of any issues or changes and feel fully supported, I would highly recommend them to anyone who needs care.

shared the shifts were, caring, communicated with us so well, gave advice and became friends during this very difficult time. The managers were also easy to contact and we were easily able to extend the cover. I highly recommend Acer. They have been excellent.

hallmarks of the service and I am delighted that my mother is in safe hands for the time we get the visit each morning.
It has been a very difficult journey for us to find the right agency, but I can say wholeheartedly that Acer has proved to be the answer we were looking for. I thoroughly recommend them.
Thank you again to 3 carers in particular long may it continue.

offering to do a variety of tasks for me on top of the care package which had been agreed. They were punctual and very efficient, and were a pleasure to chat to every day. Highly recommended.

mother in her day-to-day tasks, e.g. toilet trips, changing clothes, serving my mother lunch whilst I was at work, my mother’s morning and afternoon medications, etc. She carried out all the instructions, as I explained to her on her first day with my mother.
She even helped me to do a bit of hovering, etc.
The directors are very professional and maintain regular contact with me to plan the following week's plans and payments, etc.
I received a call from the team to give a first-week satisfaction review in case there is anything to improve.
I would highly recommend Acer Healthcare to anyone who requires care for their elderly family member/ friend.