Broomfield Care Home Care Services

I was very happy with the care received and only discontinued it because I moved into a care home nearer to my family, but have fond memories of my carers and felt that the staff were friends as well as carers.

My 95 year old father used the care service. He was always full of praise for the carers that visited he found them all to be friendly, polite, helpful and efficient and treated him with respect. He never had any cause to complain and was very happy with the service which was less worry for me.

Mum's carers were always efficient, cheery and kind. I was confident that they were doing their best for Mum and she was always pleased to see them. They were good at encouraging Mum to try even if she wasn't keen i.e. washing herself, getting around the house etc.

Oh, I am tearing my hair out - sweat running down my cheeks - words fail me, perhaps if, what I say, when I say - oh drop her. Broomfields are a well-established firm for carers, so what, I'll be sensible. They have been carers for me personally and my late husband. Several years, it's my pleasure to be able to recommend their cheerfulness, but you can rely on their arriving on the scheduled time, bringing their willingness and ability to do all that is necessary for a good carer.

Broomfield has been supporting family members for several years. Very reliable. Only negative would be the number of different carers in any one week. Would be better if only a few different carers were used for Mum as it confuses her.

Broomfield was absolutely fantastic in helping Mum live independently with support for her last year, following a fall. Staff were kind, helpful and cheerful and Mume enjoyed their visits. They treated her with respect and affection. As I live 100 miles away it was possible to share Mum's care with them, so on days when I was there she only needed a morning visit. This was nice for everyone.

Most importantly mum was happy to have them in her home.

Broomfield Care Home Care Services provided excellent care to my father in what were sometimes challenging circumstances. The staff had a very positive attitude and always did their best to meet his needs.

My concern is that I have had a carer which I find has not been able to satisfy my needs with my speech problem, it has been frustrating that I have not been heard even after several attempts. (9/1/18) I know that it can be difficult for some carers to understand but it can be harder still for anyone with a hearing difficulty.

The staff have been excellent always friendly, calm, caring and compassionate. They always treated mum and dad with respect and dignity.

I am quite happy with the carers who come to me. They are always polite and on time although I realise that this would be difficult and another thing I would like a later slot to be put to bed 7pm is rather early!! However, all in all I am very happy with the carers.

Nothing was too much trouble for them. I would certainly use their services again and would be happy to recommend them to friends/family.

The care my husband received was very professional, caring, kind and considerate nothing is too much trouble. The love and concern was beyond measure not only to my husband but also to me. I was always informed of everything and advised of what might help me with the care. Any time I asked a question they found the time to talk to me. To me, they were my friends. I miss my husband more than anything in the world but I also miss the carers smiling faces.

Mother always happy with her carers.

Care was always person-centred and put mum at the centre of any decisions made and she really looked forward to each visit. She thought very highly of all of her ‘girls’.

Broomfield care looked after my mum for over 2 years until she died in June 2017.

I found them very supportive and caring with looking after her. Which also helped me knowing she was safe and happy.

They also helped me with any meeting (and advice) with social care and organised help/care needed from her GP and the district nurses. This all meant that mum could be where she wanted in her own home. Mum got used to the lovely staff at Broomfield coming in to help and whilst it wasn't the same carers every day, mum felt happy and safe with the team involved.

He warmed to all Broomfield's carers and so did we. Without exception, they arrived on time, were dedicated and cheerful. We could not have expected more from them.

Excellent service.

Highly professional, respectful, caring, warm and friendly.

All the staff were warm and compassionate with mum and enabled her to stay safely at home for longer than we hoped. They were kind and supportive with my sister and I too.