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Broomfield Care Home Care Services

Unit R3, Innsworth Technology Park, Innsworth Lane, Gloucester, Gloucestershire GL3 1DL
Broomfield Care Home Care Services Logo
Broomfield Care Home Care Services logo
Broomfield Care Home Care Services, Gloucester
Broomfield Care Home Care Services, Gloucester
Broomfield Care Home Care Services, Gloucester

Broomfield Care can offer answers to numerous care in the home needs, committed to helping older people and adults with a disability to remain independent through a programme of discreet and professional support.

Care services include many specialist care packages, post-hospital care, dementia care and also palliative care, with complex needs taken on board together with typical daily chores and activities that have become challenging. A bespoke approach is taken to...  

Care Provided by Broomfield Care Home Care Services

Types of Home Care

  • Visiting Care

Minimum Visit Duration (Visiting Care)

  • 15 minutes

Contract Durations

  • Ongoing / Long Term
  • Respite / Short Term

Age Ranges

  • Older Person Care (65+)
  • Younger Adult Care (18-65)

Personal Care Services

  • Washing & Dressing
  • Toileting Assistance
  • Medication Assistance (Oral)
  • Companionship
  • Continence Care
  • Feeding & Drinking Assistance

Household Services

  • Cleaning Service
  • Food Preparation & Serving
  • Laundry Service
  • Shopping Service / Errands
  • Transportation Service

Other Care Provided

  • Dementia
  • Parkinson's Disease
  • Stroke
  • Cancer Care
  • Palliative / End of Life Care
  • Learning Disability / Autism
  • Mental Health Condition
  • Physical Disability
  • Visual / Hearing Impairment
  • Alcohol / Drug Misuse
  • Hospital Discharge

Funding & Fees

Daily Charges per Person

  • Hourly Visiting Care Fees: £29 - £32
  • 30 Minute Visiting Care Fees: £25 - £28

Weekday 7am - 10pm

15 minutes - £22.75
30 minutes - £25.00
45 minutes - £27.00

1 hour - £29.00

Weekends 7am - 10pm

15 minutes - £23.75
30 minutes - £28.00
45 minutes - £30.00

1 hour - £32.00

The price(s) shown are provided by the agency. Contact Broomfield Care Home Care Services for full pricing details and T&Cs.

Contact Broomfield Care Home Care Services to get a personalised quote:

Funding Types Accepted

  • Private Funding (Self-funded)
  • Direct Payments (from Local Authority/NHS)
  • Local Authority (Contracted Provider)
  • NHS (Contracted Provider)

Good to Know

Owner

  • Broomfield Care Limited
  • Private Owned

Person in charge

  • Victoria Hall (Manager)

Broomfield Care Home Care Services Reviews (115)

9.8

Broomfield Care Home Care Services has a Review Score of 9.8 (9.826) out of 10, based on 16 reviews in the last 2 years. Over all time Broomfield Care Home Care Services has 115 reviews.

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Showing 115 reviews matching selected criteria
Review from Robert C (Son of Client) published on 19 January 2017 Submitted via Postal Card
Overall Experience
I found Broomfield Care to be very responsive to my mother's needs. She had confidence in their carers and was always pleased to see them. The care provided was good and friendly. I had cause to complain about the administration of medication being missed occasionally, this was dealt with professionally and to my satisfaction.

My mother was in and out of hospital throughout the period covered by Broomfield carers. This must have caused havoc with their carers rotas at times, but they always responded to my requests without query.

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Review from Marie W (Daughter of Client) published on 4 January 2017 Submitted via Website
Overall Experience
Although the company were spoken to many times, my mother was left with no milk all day.
Medicine dispenser not working, staff told the office but not me - who could sort it out.
Medication was going to be incorrectly administered, but my mother corrected them.
Food bin was requested to be emptied as necessary. Rarely done, often growing.
Bin in the toilet for incontinence pads not emptied.
Hearing aid often not put in.
Sandwich was given for lunch one day and then no supper was left.
Clear instructions on the notice board to help staff as much as possible. Anyone new only had to read requirements.

This is for an 81-year-old, frail, of poor mobility, poor health, weighing 6 1/2 stone, with dementia.

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Review from Gwendoline Y (Client / Service User) published on 2 December 2016 Submitted via Postal Card
Overall Experience

All carers friendly and helpful.

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Review from J T (Mother of Client) published on 24 November 2016 Submitted via Postal Card
Overall Experience

I am extremely satisfied with my son's care package with the above agency. He has continued to be a happy person and has a good rapport with all the caring staff who attend to him.

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Review from Stephen C (Son of Client) published on 15 November 2016 Submitted via Postal Card
Overall Experience

Very professional and reliable company. My parents were quite at ease with these "strangers" coming into their home and liked them immediately. Thorough daily logs were religiously recorded and the family could not have been more relaxed and trusting of the Broomfield carers!

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Review from Christine H (Daughter-in-law of Client) published on 15 November 2016 Submitted via Postal Card
Overall Experience

Object to being met with "who are you" by people we employ. "Hello I am the carer, have we met before" is more polite.

They never complete the criteria of light housework, rather have a nice chat.

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Review from Ingrid T (Daughter of Client) published on 14 November 2016 Submitted via Website
Overall Experience

Every member of staff involved in the care of my mother provided an excellent level of service. They were always courteous, cheerful and treated my mother with respect. She always looked forward to the visits and enjoyed the general social interaction.

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Review from Barbara W (Wife of Client) published on 7 November 2016 Submitted via Postal Card
Overall Experience

The care and professionalism and being so helpful in getting us some advice and grab rails and non-slip bath mat, altogether a very pleasant company and very nice people.

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Review from Barbara F (Daughter of Client) published on 27 May 2016 Submitted via Postal Card
Overall Experience

Broomfield Care Home have always been responsive to the care needs of my parents and have at certain times bent over backwards to accommodate their needs and changing circumstances.

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Review from Helen (Daughter of Client) published on 10 May 2016 Submitted via Postal Card
Overall Experience

I would like carers to be on the time I requested or near to it, as sometimes they arrive 1 ½ sometimes later than the requested time of 9am. I would also like them to check the fridge and dispose of any out of date food when making sandwiches.

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Review from P P (Daughter of Client) published on 10 May 2016 Submitted via Postal Card
Overall Experience

They were very good.

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Review from Kathleen W (Client / Service User) published on 15 April 2016 Submitted via Postal Card
Overall Experience

The carers are friendly, courteous and mindful of my needs. I am completely satisfied with my care.

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Review from B M (Client / Service User) published on 14 April 2016 Submitted via Postal Card
Overall Experience

Very happy with the service provided by Broomfield Care Home Care Services.

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Review from Gail W (Daughter of Client) published on 8 February 2016 Submitted via Postal Card
Overall Experience

Each time we have had careers for holidays I have been more than pleased with the ladies. They treat dad with great respect as he's 100 on April 13th. Very happy with the service.

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Review from L T (Client / Service User) published on 20 January 2016 Submitted via Postal Card
Overall Experience

Fairly good, did not arrive once.

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Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 19 October 2018
Overall Good
  • Caring Outstanding
  • Effective Good
  • Responsive Good
  • Safe Good
  • Well-led Good
Care Quality Commission is responsible for the registration and inspection of social care services in England. View Latest Report

News (0)

News

There are no news items for Broomfield Care Home Care Services.

Awards / Recognitions (3)

Meet the Team (7)

Vicky Hall Job Title: Company Owner and Registered Manager Joined: 2009
Vicky Hall

Vicky Hall, the owner of Broomfield Care, has over 20 years of experience at the sharp end of care. She has provided care and support in a variety of different roles, from working with vulnerable adults and children in care to working in care homes for the elderly and for people with learning disabilities.

Vicky established Broomfield Care at the beginning of 2008. Shortly before this her Grandmother had become older and needed additional support. However, when Vicky tried to organise home care for her, she couldn’t find a company that matched up to her high expectations of quality care, delivered by dedicated and committed staff.

Vicky then decided to set up her own business providing care for others at the level she believed everyone was entitled to. She named the company after the hamlet her Grandmother had lived in, Broomfield in Kent.

At Broomfield Care, Vicky is supported by a hand-picked team of dedicated, committed and highly-skilled professionals.

Charlotte Greener Job Title: Care Manager Joined: 2021
Charlotte Greener

Charlotte joined the team as Deputy Manager in September 2021, and immediately loved the welcoming spirit of the team. Since then, Charlotte has been promoted to Care Manager, in 2023.

Charlotte has been developing her experience within the care sector since she left school at 18, specialising in dementia, end of life and elderly care. She enjoys the variety of people she interacts with on a day-to-day basis, making everyday very different! She is especially proud of the level of care we provide, promoting person-centred care and independence within ones home.

Sue Hocking Job Title: Support Worker Joined: 2012
Sue Hocking
I have vast experience with working with the elderly from palliative care to re-enablement with Gloucestershire County Council.
I now work full time for Broomfield Care where I can use my experience and training.

I really enjoy working at Broomfield care due to the variety of service users and love the role of helping people.

Louise Newman Job Title: Deputy Manager Joined: 2022
Louise Newman

Louise has been working in the care sector for over 20 years, with experience in both nursing homes and domiciliary care. Louise is responsible for creating and reviewing care plans, as well as dealing with day-to-day queries from our staff and clients.

“I have worked for Broomfield Care since October 2022, and it’s one of the best decisions I have ever made. The staff are friendly, happy and caring, and we all work as a team to help each other out. I love my job here at Broomfield care- I find it rewarding knowing I’m making a difference to our service users’ lives.”

Jessica Sterry Job Title: Training and Development Manager Joined: 2021
Jessica Sterry

Jess has worked in care for the last 10 years, starting off in the community, and then working in a nursing home, before moving to Broomfield Care after having her first child.

Jess is currently responsible for the onboarding of all of our care staff and making sure everyone is fully equipped with the knowledge required to be an empathetic, supportive, and effective carer. She’s also responsible for hosting regular staff training sessions and 1-to-1 meetings to guarantee our carers have a fair opportunity to develop their skills and care careers.

“I adore the job that I do and being able to bring a smile and a giggle to people who I care for; it’s what makes my job so enjoyable to do- it’s lovely to be part of such a passionate, supportive team.”

Nicolina Franca Da Silva Job Title: Field Care Supervisor Joined: 2025
Nicolina Franca Da Silva

Nicolina is the newest addition to our team and is responsible for dealing with any queries that come in over the day, from either clients or carers, as well as monitoring the rota and care plans of our clients.

“My name is Nicolina, and I’m very excited to be joining the Broomfield Care team.

I’ve been working in the care sector for over six years, and throughout that time I’ve gained a great deal of experience and confidence. I have a real passion for community-based care—what I enjoy most is supporting our elderly clients with the compassion and respect they deserve, while also giving their families peace of mind.”

Sharon Middlemore Job Title: Rota Co-ordinator Joined: 2012
Sharon Middlemore

Sharon is one of our longest-standing members of the team and has worked in a variety of roles at Broomfield Care.

Currently, Sharon is responsible for organising our staff and client rotas, designing the schedules for onboarding service users, and answering any rota-related queries. She is one of the most significant members of our team, ensuring that the day-to-day care operations are running smoothly.

Frequently Asked Questions about Broomfield Care Home Care Services

How many Carers does Broomfield Care Home Care Services employ?

Broomfield Care Home Care Services employs 25 carers.

Information on this page is displayed without responsibility for its accuracy on the part of homecare.co.uk. Please contact Broomfield Care Home Care Services to verify any information. View our terms and conditions. Broomfield Care Home Care Services has an Enhanced Service - more info.