Broomfield Care Home Care Services

Unit R3, Innsworth Technology Park, Innsworth Lane, Gloucester GL3 1DL
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9.8 108 Reviews
  • Broomfield Care Home Care Services, Gloucester
Broomfield Care can offer answers to numerous care in the home needs, committed to helping older people and adults with a disability to remain independent through a programme of discreet and professional support.

Care services include many specialist care packages, post-hospital care, dementia care and also palliative care, with complex needs taken on board together with typical daily chores and activities that have become challenging. A bespoke approach is taken to individual needs, with short or long-term services available that are set up to be cost effective without compromising on quality.
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Care Provided

Types of Home Care

  • Visiting Care

Minimum Visit Duration (Visiting Care)

  • 15 minutes

Contract Durations

  • Ongoing / Long Term
  • Respite / Short Term

Age Ranges

  • Older Person Care (65+)
  • Younger Adult Care (18-65)

Personal Care Services

  • Washing & Dressing
  • Toileting Assistance
  • Medication Assistance (Oral)
  • Companionship
  • Continence Care
  • Feeding & Drinking Assistance

Household Services

  • Cleaning Service
  • Food Preparation & Serving
  • Laundry Service
  • Shopping Service / Errands
  • Transportation Service

Other Care Provided

  • Dementia
  • Parkinson's Disease
  • Stroke
  • Cancer Care
  • Palliative / End of Life Care
  • Learning Disability / Autism
  • Mental Health Condition
  • Physical Disability
  • Visual / Hearing Impairment
  • Alcohol / Drug Misuse
  • Hospital Discharge

Funding & Fees

  • Hourly Visiting Care Fees: £28 – £31

Weekday 7am - 10pm


15 minutes - £21.75
30 minutes - £24.00
45 minutes - £26.00
1 hour - £28.00


Weekends 7am - 10pm


15 minutes - £22.75
30 minutes - £27.00
45 minutes - £29.00
1 hour - £31.00

These prices are only a guideline, please contact Broomfield Care Home Care Services to find out the exact price for your requirements.

Funding Types Accepted

  • Private Funding (Self-funded)
  • Direct Payments (from Local Authority/NHS)
  • Local Authority (Contracted Provider)
  • NHS (Contracted Provider)
Explain these funding types

Good to Know

Owner

  • Broomfield Care Limited

Person in charge

  • Victoria Hall (Manager)

Broomfield Care Home Care Services Reviews (108)

9.8

Broomfield Care Home Care Services has a Review Score of 9.8 (9.753) out of 10, based on 13 reviews in the last 2 years.
Over all time Broomfield Care Home Care Services has 108 reviews.

Overall Experience
  • 82
  • 23
  • 3
  • 0
  • 0
Date Published
  • 108
  • 1
  • 1
  • 13
  • 95
Reviewer Connection to Broomfield Care Home Care Services
  • 41
  • 27
  • 17
  • 6
  • 4
  • 2
  • 2
  • 2
  • 2
  • 2
  • 1
  • 1
  • 1
Total of 108, showing 101-108
Review from Barbara W (Wife of Client) published on 7 November 2016 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
The care and professionalism and being so helpful in getting us some advice and grab rails and non-slip bath mat, altogether a very pleasant company and very nice people.
  • Staff
  • Care / Support
  • Management
  • Treated with Dignity
  • Value for Money
Review from Barbara F (Daughter of Client) published on 27 May 2016 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Broomfield Care Home have always been responsive to the care needs of my parents and have at certain times bent over backwards to accommodate their needs and changing circumstances.
  • Staff
  • Care / Support
  • Management
  • Treated with Dignity
  • Value for Money
Review from Helen (Daughter of Client) published on 10 May 2016 Submitted via Postal Card • Report
Overall Experience 3.0 out of 5
I would like carers to be on the time I requested or near to it, as sometimes they arrive 1 ½ sometimes later than the requested time of 9am. I would also like them to check the fridge and dispose of any out of date food when making sandwiches.
  • Staff
  • Care / Support
  • Management
  • Treated with Dignity
  • Value for Money
Review from P P (Daughter of Client) published on 10 May 2016 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
They were very good.
  • Staff
  • Care / Support
  • Management
  • Treated with Dignity
  • Value for Money
Review from Kathleen W (Client) assisted by family/friend published on 15 April 2016 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
The carers are friendly, courteous and mindful of my needs. I am completely satisfied with my care.
  • Staff
  • Care / Support
  • Management
  • Treated with Dignity
  • Value for Money
Review from B M (Client) published on 14 April 2016 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Very happy with the service provided by Broomfield Care Home Care Services.
  • Staff
  • Care / Support
  • Management
  • Treated with Dignity
  • Value for Money
Review from Gail W (Daughter of Client) published on 8 February 2016 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Each time we have had careers for holidays I have been more than pleased with the ladies. They treat dad with great respect as he's 100 on April 13th. Very happy with the service.
  • Staff
  • Care / Support
  • Management
  • Treated with Dignity
  • Value for Money
Review from L T (Client) published on 20 January 2016 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
Fairly good, did not arrive once.
  • Staff
  • Care / Support
  • Management
  • Treated with Dignity
  • Value for Money
Current Review Score: 9.8 (9.753)

Overview of Review Score

The Review Score of 9.8 (9.753) out of 10 for Broomfield Care Home Care Services is based on a) the Average Rating and b) the number of positive Reviews.

  1. The Average Rating is 4.8 out of 5 from 13 Reviews in the last 24 months.
  2. The score for the number of positive Reviews is 5.0 out of 5 from 12 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Home Care Provider is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  1. 5 Points are available for the Average Rating from all Reviews in the last 24 months. The Average Rating of 4.753 for Broomfield Care Home Care Services is calculated as follows: ( (66 Excellents x 5) + (6 Goods x 4) + (3 Satisfactorys x 3) + (1 Poors x 2) + (1 Very Poors x 1) ) ÷ 77 Ratings = 4.753
  2. 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 5 points available are broken down as follows: 3 points for the first Positive Review, 2 points in total for each of the next 9 Positive Reviews (1st = 3, 2nd = 0.5, 3rd = 0.5, 4th = 0.25, 5th = 0.25, 6th = 0.1, 7th = 0.1, 8th = 0.1, 9th = 0.1, 10th = 0.1)

    The 5 points relating to the number of Positive Reviews for Broomfield Care Home Care Services is based on 12 Positive Reviews in the last 24 months and is calculated as follows: 3 + 0.5 + 0.5 + 0.25 + 0.25 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 5
  3. When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
  4. If a Home Care Provider does not have a review in the last 24 months, then it will not have a Review Score.

Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 19 Oct 2018

Overall Good

  • Caring Outstanding
  • Effective Good
  • Responsive Good
  • Safe Good
  • Well-led Good
Care Quality Commission is responsible for the registration and inspection of social care services in England. View Latest Report

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Awards / Recognitions (3)

Meet the Team (4)

Vicky

Vicky Hall

Job Title: Company Owner and Registered Manager Joined: 2009

Vicky Hall, the owner of Broomfield Care, has over 20 years of experience at the sharp end of care. She has provided care and support in a variety of different roles, from working with vulnerable adults and children in care to working in care homes for the elderly and for people with learning disabilities.


Vicky established Broomfield Care at the beginning of 2008. Shortly before this her Grandmother had become older and needed additional support. However, when Vicky tried to organise home care for her, she couldn’t find a company that matched up to her high expectations of quality care, delivered by dedicated and committed staff.


Vicky then decided to set up her own business providing care for others at the level she believed everyone was entitled to. She named the company after the hamlet her Grandmother had lived in, Broomfield in Kent.


At Broomfield Care, Vicky is supported by a hand-picked team of dedicated, committed and highly-skilled professionals.

Sarah

Sarah Cooper

Job Title: Care Manager Joined: 2020

I am Sarah and I am the Care Manager for Broomfield Care. I have been working in the care sector since 2009 and have experience in many aspects of healthcare such as Dementia Care, End of Life care, Complex care needs, Acquired Brain Injury, Cancer and life-limiting illness treatment and Elderly care. I am passionate about working with people to increase independence and enable people to remain in their own homes for as long as they can!

Charlotte

Charlotte Greener

Job Title: Deputy Manager Joined: 2021

I joined Broomfield Care last year but the welcoming spirit of the team here makes you feel like part of the furniture!

I have been working within the care sector since I left school at 18 with particular experience working with
Dementia, End of Life and Elderly Care. In between this increasing my business knowledge within the recruitment sector


I love the vast variety of people we interact with on a day to day basis making no one day the same! I find myself emotionally invested in the brilliant care that I have observed Broomfield Care provide, promoting person-centred care and independence within one home.


In the near future, I am looking forward to supporting the business in both the community and within the office to spread more Broomfield magic around Gloucestershire ??"

Sue

Sue Hocking

Job Title: Support Worker Joined: 2012

I have vast experience with working with the elderly from palliative care to re-enablement with Gloucestershire County Council.
I now work full time for Broomfield Care where I can use my experience and training.
I really enjoy working at Broomfield care due to the variety of service users and love the role of helping people.

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