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The team of professional care workers are highly trained and qualified, with a deep commitment to helping the vulnerable members of the community. They provide a wide...
Complete Care West Yorkshire Ltd is a well-established community care provider, dedicated to delivering quality care services in Wakefield and Mirfield. The company takes great pride in offering high-quality, person centred care services that cater to the unique needs of clients and their families.
The team of professional care workers are highly trained and qualified, with a deep commitment to helping the vulnerable members of the community. They provide a wide range of services, from personal care and assistance to shopping and cleaning. They also offer more specialised care services such as dementia or continence care.
Complete Care West Yorkshire Ltd recognises that everyone's needs are unique, which is why care plans are tailored to the individual. Services are flexible and designed to support clients' changing needs, ensuring that they receive only the best care.
The company values partnership and collaboration, and always strives to build positive relationships with clients, their families and other health care professionals. They understand that open communication and working together ensures the best possible outcomes for all involved. The goal is to provide clients with the care and support they need to enhance their quality of life and promote independence.
Complete Care West Yorkshire Ltd is proud of its reputation as an organisation that goes above and beyond to deliver exceptional care services.
Care Provided by Complete Care West Yorkshire Ltd
Types of Home Care
- Visiting Care
- 24 Hour Care
- Overnight Care (Waking)
- Overnight Care (Sleeping)
Minimum Visit Duration (Visiting Care)
- 30 minutes
Duration of Care
- Ongoing / Long Term
- Respite / Short Term
Age Ranges
- Older Person Care (65+)
- Younger Adult Care (18-65)
Level of Care
Personal Care
- Washing & Dressing
- Toileting Assistance
- Medication Assistance (Oral)
- Companionship
- Continence Care
- Feeding & Drinking Assistance
Help at Home
- Cleaning Service
- Food Preparation & Serving
- Laundry Service
- Shopping Service / Errands
Specialist Care Conditions
- Dementia
- Parkinson's Disease
- Stroke
- Cancer Care
- Palliative / End of Life Care
- Learning Disability / Autism
- Mental Health Condition
- Physical Disability
- Visual / Hearing Impairment
- Alcohol / Drug Misuse
- Hospital Discharge
Funding & Fees
Daily Charges per Person
Contact Complete Care West Yorkshire Ltd to get a personalised quote:
We offer our care services at a consistent rate, and there are no additional fees for weekends or bank holidays. However, all agreed-upon care services are subject to charges. It's important to note that cancelled care calls are still chargeable, as our team of care professionals are paid for every scheduled visit.
We appreciate your understanding of these terms and thank you for placing your trust in our care team.
The price(s) shown are provided by the agency. Contact Complete Care West Yorkshire Ltd for full pricing details and T&Cs.
Funding Types Accepted
- Private Funding (Self-funded)
- Direct Payments (from Local Authority/NHS)
- Local Authority (Contracted Provider)
- NHS (Contracted Provider)
Good to Know
Owner
- Complete Care West Yorkshire Ltd
- Private Owned
Person in charge
- Sara Booth (Managing Director)
Complete Care West Yorkshire Ltd Reviews (196)
Complete Care West Yorkshire Ltd has a Review Score of 9.8 (9.823) out of 10, based on 74 reviews in the last 2 years.
Over all time Complete Care West Yorkshire Ltd has 196 reviews.
This company provides care to my grandma on a weekly basis and they have been a godsend. Helping her continue to live independently is something that cannot be over valued and the staff that attend to visit her are delightful. Always happy to help and courteous with a good sense of humour which...
This company provides care to my grandma on a weekly basis and they have been a godsend. Helping her continue to live independently is something that cannot be over valued and the staff that attend to visit her are delightful. Always happy to help and courteous with a good sense of humour which keeps my grandma's spirits up. Thank you!
Reading your kind words truly means a great deal to us. Supporting people to remain independent in the comfort of their own homes is at the heart of everything we do, so it is lovely to hear how much of a positive difference the support has made for...
Thank you so much for your wonderful review.Reading your kind words truly means a great deal to us. Supporting people to remain independent in the comfort of their own homes is at the heart of everything we do, so it is lovely to hear how much of a positive difference the support has made for your grandma.
We are especially pleased to hear how highly you think of the team supporting her. Having care professionals who are kind, respectful and able to bring warmth and humour into someone's day is so important, and it is wonderful to know they are helping to keep your grandma's spirits up as well as supporting her practical needs.
Thank you again for trusting Complete Care West Yorkshire to support your grandma and for taking the time to share your experience. Your feedback will mean so much to the team.
My care has always been exceptional. We have had a few hiccups but always gets sorted. My main issues are due to my mental health which has always been up and down but my carers always take time to make sure I'm OK before leaving.
My care has always been exceptional. We have had a few hiccups but always gets sorted. My main issues are due to my mental health which has always been up and down but my carers always take time to make sure I'm OK before leaving.
It really means a lot to hear that you feel the care you receive has been exceptional. We know that life can sometimes feel overwhelming, particularly when mental health fluctuates, so it is lovely to hear that our care...
Thank you so much for taking the time to share your experience with us.It really means a lot to hear that you feel the care you receive has been exceptional. We know that life can sometimes feel overwhelming, particularly when mental health fluctuates, so it is lovely to hear that our care professionals are taking the time to make sure you feel safe, supported and okay before they leave. Those moments of kindness and reassurance are incredibly important.
We also truly appreciate your honesty regarding the occasional hiccups. Whilst no service is perfect all of the time, as a family-run company we genuinely care about listening, putting things right quickly and continually improving the support we provide.
Your feedback will mean so much to the team.
First class carers and company. They have provided fantastic support for my mum who is, largely down to them, able to reside with great care in her own home. She is very poorly but with their support feels supported and cared for and I feel very confident in their high level of care. This is very...
First class carers and company. They have provided fantastic support for my mum who is, largely down to them, able to reside with great care in her own home. She is very poorly but with their support feels supported and cared for and I feel very confident in their high level of care. This is very important as I don't live locally.
It means a great deal to us to know that your mum feels supported, cared for and able to remain in the comfort of her own home with the help of our team. Supporting people to maintain their independence and dignity at home, especially during...
Thank you so much for your truly lovely review.It means a great deal to us to know that your mum feels supported, cared for and able to remain in the comfort of her own home with the help of our team. Supporting people to maintain their independence and dignity at home, especially during difficult times, is at the very heart of what we do.
We also understand how worrying it can be when you do not live nearby, so knowing that our support is giving you confidence and reassurance is incredibly important to us. Our care professionals work very hard to provide compassionate, consistent and high-quality care, and your kind words will mean so much to the whole team.
Thank you again for placing your trust in Complete Care West Yorkshire and for taking the time to share your experience.
I have a very good domestic called Adele she is a breath of fresh air nothing is too much trouble to her very cheerful and very good at her job I'm very pleased with how it is going i felt guilty at first having someone else to do my cleaning but it's lovely now having it done keep up the good work
I have a very good domestic called Adele she is a breath of fresh air nothing is too much trouble to her very cheerful and very good at her job I'm very pleased with how it is going i felt guilty at first having someone else to do my cleaning but it's lovely now having it done keep up the good work
We are absolutely delighted to hear how happy you are with Adele and the support she is providing. She really is a valued member of our team and your kind words about her cheerful nature and willingness to help will mean so much to her.
Please never feel...
Thank you so much for your lovely review.We are absolutely delighted to hear how happy you are with Adele and the support she is providing. She really is a valued member of our team and your kind words about her cheerful nature and willingness to help will mean so much to her.
Please never feel guilty about accepting support. Sometimes having a little help can make such a positive difference to everyday life and wellbeing, and we are so pleased that you are now able to relax and enjoy having things taken care of for you.
Thank you again for trusting Complete Care West Yorkshire to support you and for taking the time to share your experience. We will certainly keep up the good work!
I have found Complete Care to be fantastic help in caring for my mother in her own home. She has 3 carer visits each day which she really enjoys, not just for the help she receives to allow her to continue living in her own home but also the social aspect of chatting to the carers now that she is...
I have found Complete Care to be fantastic help in caring for my mother in her own home. She has 3 carer visits each day which she really enjoys, not just for the help she receives to allow her to continue living in her own home but also the social aspect of chatting to the carers now that she is housebound. I would highly recommend complete care
It truly means a great deal to us as a family-run company to know that your mum is not only receiving the support she needs to remain safely in her own home, but that she is also enjoying the companionship and social side of her...
Thank you so much for taking the time to leave such a lovely review.It truly means a great deal to us as a family-run company to know that your mum is not only receiving the support she needs to remain safely in her own home, but that she is also enjoying the companionship and social side of her visits. Building genuine relationships with the people we support is something we value hugely at Complete Care West Yorkshire, and we know how important those daily chats and friendly faces can be.
Thank you as well for your recommendation and for trusting us to support your mum. We will make sure your kind words are shared with the team, as feedback like this means so much to our care professionals who work incredibly hard every day.
Complete care have been fabulous. They are a great company to liaise with. The care and quality of service is spot on. Mum has had such a lovely experience of care from this company. I don't know the name of all the carers but Janet, Nettie and arga as well as the others have been so professional...
Complete care have been fabulous. They are a great company to liaise with. The care and quality of service is spot on. Mum has had such a lovely experience of care from this company. I don't know the name of all the carers but Janet, Nettie and arga as well as the others have been so professional and kind.
I'll make sure your lovely words are passed on to Janet, Nettie,...
Thank you so much for taking the time to share your experience, it genuinely means a lot. Knowing that your mum has had such a positive and reassuring experience with our team is everything we strive for as a family-run company.I'll make sure your lovely words are passed on to Janet, Nettie, Arga, and the wider team-they will be so proud to hear the difference they're making.
It's also wonderful to hear that you've found us easy to liaise with. We know how important good communication is when it comes to supporting loved ones, and we always aim to make things as smooth and supportive as possible.
Thank you again
It gives me peace of mind that she gets her tablets on time and any needs are taken care of.
The company is very professional and responsive to any changes I request.
I definitely recommend them.
It gives me peace of mind that she gets her tablets on time and any needs are taken care of.
The company is very professional and responsive to any changes I request.
I definitely recommend them.
We're really pleased to hear that our team are supporting your mum with kindness and respect. Knowing that families have peace of mind that their loved ones are safe, well cared for, and receiving their medication on time is incredibly important to...
Thank you so much for your kind review.We're really pleased to hear that our team are supporting your mum with kindness and respect. Knowing that families have peace of mind that their loved ones are safe, well cared for, and receiving their medication on time is incredibly important to us.
Thank you also for recognising the professionalism of the team and our responsiveness to any changes. Your recommendation truly means a lot.
Occasional changes of personnel can cause him anxiety and also if they are late arriving. This reaction is...
Occasional changes of personnel can cause him anxiety and also if they are late arriving. This reaction is related to his autism.
We are grateful that his flat receives a thorough cleaning each week and makes a difference for him. We also take into account the limitations due to the quality of the property.
We're really pleased to hear the weekly clean is making a positive difference. Our team always aim to use the time well, and it's lovely to know that the support with things like ironing and gentle prompts is helpful.
We...
Thank you so much for taking the time to leave such a thoughtful review.We're really pleased to hear the weekly clean is making a positive difference. Our team always aim to use the time well, and it's lovely to know that the support with things like ironing and gentle prompts is helpful.
We completely understand how important consistency and reliability are, especially when changes or delays can cause anxiety. We always do our best to keep things as consistent as possible.
Thank you again for your kind words
My experience is all the carers are kind, loving caring people. They always listen and treat me with respect. I highly recommend Complete Care West Yorkshire Ltd.
My experience is all the carers are kind, loving caring people. They always listen and treat me with respect. I highly recommend Complete Care West Yorkshire Ltd.
It is wonderful to hear that you feel listened to, respected and supported by our care team. We place great importance on delivering care that is not only professional, but also compassionate and person-centred, so your feedback is truly...
Thank you very much for your kind and thoughtful review.It is wonderful to hear that you feel listened to, respected and supported by our care team. We place great importance on delivering care that is not only professional, but also compassionate and person-centred, so your feedback is truly appreciated.
I am incredibly proud of our care professionals and the dedication they show every day. Your recommendation means a great deal to all of us at Complete Care West Yorkshire Ltd.
I have been using Complete Care since 2024 to look after mum who has dementia.Mum has a visit i n the morning to make sure takes her medication , and one at tea time for evening meal .All the careres that visit mum show mum warmth and understanding of her condtion which is a great comfort to...
The staff are great as well as the management team i have had some issues as most people do but they are switfly dealt with one manager makes sure of that cant put names on review but if you deal with Complete Care you will find out for youreslf how good she is
One thing to note mum went missing a few months ago and the management team came and helped locate mum and it was early evening it was very much appreiated and just shows the dedication of the staff of Complete Care
In my honest opinion i would reccomend complete care to look after youre family members they are 100% honest reliable and trustworthy and nothing is to much trouble
We're really pleased to hear that our care professionals have shown your mum the warmth, understanding and consistency she deserves, and that...
Thank you so much for taking the time to leave such a thoughtful review. It truly means a lot to myself and the whole Complete Care West Yorkshire team.We're really pleased to hear that our care professionals have shown your mum the warmth, understanding and consistency she deserves, and that this has brought comfort to you and your family. Supporting people living with dementia, and their loved ones, is something we take very seriously.
Thank you for your kind words about our management team. When your mum went missing, our priority was ensuring her safety, and I'm glad we were able to support you during what must have been a very worrying time.
We genuinely appreciate your trust and recommendation. It's a privilege to care for your mum and to support your family.
We first started using Complete Care in Feb, but quickly increased their visits when we realised they were providing everything Mum needed. They managed to provide a consistent carer for the night shifts we needed, and the carer has been fantastic with Mum. They have even covered extra nights when...
We first started using Complete Care in Feb, but quickly increased their visits when we realised they were providing everything Mum needed. They managed to provide a consistent carer for the night shifts we needed, and the carer has been fantastic with Mum. They have even covered extra nights when we have managed to get a break. We really couldn't manage without them, and Mum would have to go into a home, which we are trying very hard to avoid.
It's wonderful to hear how quickly our team was able to adapt the support around your Mum's needs and provide consistent night care. Continuity is so important, especially overnight,...
Thank you so much for your lovely review. I'm really grateful that you've taken the time to share your experience.It's wonderful to hear how quickly our team was able to adapt the support around your Mum's needs and provide consistent night care. Continuity is so important, especially overnight, and I'm delighted to know the care professional has been such a positive and reassuring presence for your Mum.
I'm also pleased we've been able to support you with additional nights when you've needed some well-earned rest. Helping families feel supported and confident is just as important to us as the care we provide.
Thank you for placing your trust in Complete Care West Yorkshire. Knowing that we're helping your Mum remain at home, where she feels safe and comfortable, is exactly why we do what we do.
The carers are very good, they are keen to put their routine into their time scale and usually manage it.
The carers are very good, they are keen to put their routine into their time scale and usually manage it.
We are always happy to explore the option of increasing care time where this would be beneficial. However,...
Thank you for your kind feedback about our care professionals, we are really pleased to hear that you find them dedicated and effective in managing their routines while supporting your needs.We are always happy to explore the option of increasing care time where this would be beneficial. However, as the care package is commissioned and funded through the local authority, any increase in time would need to be authorised by the allocated social worker, as we do not have control over the fees charged to or paid by the council.
We truly value your feedback and are grateful for the opportunity to support you. We very much look forward to continuing to work with you and, hopefully, increasing our 4-star rating to 5 stars in the future.
I am very happy with the care provided. The carers are patient with Clive and cheer him up. The 3 hours companionship visit is excellent.
I am very happy with the care provided. The carers are patient with Clive and cheer him up. The 3 hours companionship visit is excellent.
It's great to know that the three hour companionship visits are working so well and making a...
Thank you for taking the time to leave such positive feedback. We're really pleased to hear that you're happy with the care provided and that our carers bring patience, warmth, and cheer to Clive's visits.It's great to know that the three hour companionship visits are working so well and making a meaningful difference. This kind of feedback reassures us that we're delivering care in the way it should be, personal, supportive, and uplifting.
The carers are a polite, friendly team and they are all dedicated to their duties.
The carers are a polite, friendly team and they are all dedicated to their duties.
We are absolutely delighted that you are happy with the service and the team of care professionals. We will be sure to pass on your kind comments to our team, who work extremely hard to provide an exceptional care service. We look forward to continuing our service for as long as you need us.
I can't praise the individual carers and team that look after my soon to be 90 year old mum. She recently broke her wrist in a fall and has needed more care to continue to live independently at home, without the compassion and help given by Complete Care West Yorks her staying at home would not...
I can't praise the individual carers and team that look after my soon to be 90 year old mum. She recently broke her wrist in a fall and has needed more care to continue to live independently at home, without the compassion and help given by Complete Care West Yorks her staying at home would not have been possible. Mum has had many carers over the past year and all have been brilliant, helpful and caring. Thank you from the family.
It's a privilege to support your mum, and we're so pleased our team have helped her remain at home safely following her fall. Our care professionals work hard to provide...
As Managing Director of Complete Care West Yorkshire, thank you for your kind words, they mean a great deal to us.It's a privilege to support your mum, and we're so pleased our team have helped her remain at home safely following her fall. Our care professionals work hard to provide compassionate, reliable support, and feedback like this reminds us why we do what we do.
I'll ensure your thanks are shared with everyone involved. We truly appreciate you taking the time to let us know.
Generally, the care provided by Complete Care is very good. They do involve me in decisions regarding what I want and my opinion. I look forward to chatting with them each morning as they help me get shaved, washed and dressed. I am very happy with the quality of companionship care, which I have...
Generally, the care provided by Complete Care is very good. They do involve me in decisions regarding what I want and my opinion. I look forward to chatting with them each morning as they help me get shaved, washed and dressed. I am very happy with the quality of companionship care, which I have once a week. We often go for a local walk, or if the weather is poor, we do my exercises, taught to me by my physiotherapist. I enjoy playing dominoes and painting, so we often do that during her call. I look forward to her visits and am pleased that I see the same carer each week, except when she is on holiday.
We are really pleased to hear that you feel involved in decisions about your care and that you enjoy the daily visits and weekly companionship sessions. It's wonderful to know that the consistency of seeing the same care...
Thank you so much for sharing such a thoughtful and detailed review.We are really pleased to hear that you feel involved in decisions about your care and that you enjoy the daily visits and weekly companionship sessions. It's wonderful to know that the consistency of seeing the same care professional each week, along with the activities you enjoy walks, exercises, dominoes and painting are making a positive difference to your life.
I did notice your rating for value for money, and I'd like to gently clarify that the fees you are charged are set by the local authority, not by Complete Care West Yorkshire. We deliver the care package they commission, but we do not control the cost of that package. That said, we always aim to ensure that every visit reflects the highest standards of quality and respect.
Thank you again for your feedback
Very pleased with the care received from the care team at Complet Care West Yorkshire for medication visits to my mother. Professional, friendly and considerate of all her needs. Good communication and easy invoicing/payment methods.
Very pleased with the care received from the care team at Complet Care West Yorkshire for medication visits to my mother. Professional, friendly and considerate of all her needs. Good communication and easy invoicing/payment methods.
We are delighted to hear that your mother is receiving professional, friendly and considerate support from our care team. Ensuring that our clients feel well-looked-after and respected is at the heart of everything we do, and...
Thank you so much for taking the time to share this lovely feedback.We are delighted to hear that your mother is receiving professional, friendly and considerate support from our care team. Ensuring that our clients feel well-looked-after and respected is at the heart of everything we do, and it's wonderful to know this has been your experience.
I'm also pleased that our communication and invoicing processes have been clear and easy for you, we work hard to make things as straightforward as possible for families.
If there is ever anything more we can do to support you or your mother, please don't hesitate to get in
Mum has really good care. She's very lucky to have such wonderful, kind and caring ladies looking after her. It's so nice to have peace of mind knowing that she is so well looked after day after day. A big thank you for all you do for her.
Mum has really good care. She's very lucky to have such wonderful, kind and caring ladies looking after her. It's so nice to have peace of mind knowing that she is so well looked after day after day. A big thank you for all you do for her.
Thank you very much for taking the time to leave us such a lovely review. Our team work so hard to provide an exceptional service, so they will be delighted to read your feedback. I am really pleased to hear our service and care team gives you peace of mind, this shows we are doing our job right. Thank you again and we look forward to continuing our care for as long as you need us.
Excellent carers - kind, caring, smart, friendly. Always treated with dignity and respect. The carers always make me feel happy when they come to see me. I always look forward to seeing them. Nothing is too much, they always go above and beyond.
Excellent carers - kind, caring, smart, friendly. Always treated with dignity and respect. The carers always make me feel happy when they come to see me. I always look forward to seeing them. Nothing is too much, they always go above and beyond.
Thank you so much for sharing this with us! We're absolutely delighted to hear that our carers are making such a positive difference in your life. It's clear they are going above and beyond to ensure you not only receive excellent care, but also feel respected, valued, and happy. We take great...
Thank you so much for sharing this with us! We're absolutely delighted to hear that our carers are making such a positive difference in your life. It's clear they are going above and beyond to ensure you not only receive excellent care, but also feel respected, valued, and happy. We take great pride in having such a dedicated team.Your feedback means a lot to us, and well be sure to share it with the team. If there's anything else we can do to continue supporting you, please dont hesitate to let us know.
The care provided would seem to be of high quality with friendly and professional staff. My parents seem to be happy with the quality, punctuality and general demeanor of your staff. My personal contact with the staff has always been positive.
The care provided would seem to be of high quality with friendly and professional staff. My parents seem to be happy with the quality, punctuality and general demeanor of your staff. My personal contact with the staff has always been positive.
Thank you for taking the time to leave us your review. We are delighted to hear that you recognise the quality of care we deliver at Complete Care West Yorkshire. Our team work above and beyond to provide care that is meaningful which meets or exceeds the expectations of those we support and their relatives. We look forward to continuing our service and always here should you need us.
Regulatory Rating
Care Quality Commission (CQC) Rating
Date: 05 November 2021Good
- CaringGood
- EffectiveGood
- ResponsiveGood
- SafeGood
- Well-ledGood
Inspection ratings
We rate most services according to how safe, effective, caring, responsive and well-led they are, using four levels:
- Outstanding - The service is performing exceptionally well.
- Good - The service is performing well and meeting our expectations.
- Requires Improvement - The service isn't performing as well as it should and we have told the service how it must improve.
- Inadequate - The service is performing badly and we've taken action against the person or organisation that runs it.
- Not rated - we have not yet rated this area of the service, this is normally because the assessments we have carried out have been focused on other key questions.
News (4)
- 21 Sep 2026
Complete Care West Yorkshire, the family-run care provider led by Managing Director Sara Booth and co-owner Wayne Mitchell, has been crowned Yorkshire and Humberside Regional Winner of the Great British...
- 21 Sep 2026
My Chamber – MY Awards 2025, King’s Croft, Pontefract Thursday 23rd October 2025 Complete Care West Yorkshire won the Community Hero of the Year Award and also came Runner up...
- 23 Jun 2026
Nineteen years ago, on 12th June 2007, Sara Booth set up a small domiciliary care company with one simple ambition, to help people in Wakefield and Kirklees live independently in...
Awards / Recognitions (49)
- 12 Nov 2026Recipient: Complete Care West Yorkshire Ltd
- 12 Nov 2026Recipient: Complete Care West Yorkshire Ltd
- 12 Nov 2026Recipient: Complete Care West Yorkshire Ltd
Accreditations
There are no accreditations posted yet for Complete Care West Yorkshire Ltd.
Meet the Team (10)

The company is privately owned and managed by me, Sara Booth. I have over 25 yrs of experience in both the private and public sectors.
I have...
The company is privately owned and managed by me, Sara Booth. I have over 25 yrs of experience in both the private and public sectors.
I have studied throughout my career and have built up a wealth of knowledge, experience and skills within the social care and management sectors. I have achieved:- Level 4 Registered Managers Award
- HE Certificate in The Management of Health and Social Care Organisations
- PTLLS qualification enables me to train and develop staff both internally and externally.
- Postgraduate in HR Learning and Development
- Achieved level 7 Master’s Degree qualification in Human Resource Management & Development.
I am passionate about social care, actively pursuing learning and development opportunities to improve the quality of care and service for those within the community. My focus has not changed since I began my career in care.
'My passion has always been to help others; I am incredibly privileged that my role enables me to make a positive difference'

I have worked in the social care sector for numerous years and I am dedicated to making a difference. My role within Complete Care is to provide our...
I have worked in the social care sector for numerous years and I am dedicated to making a difference. My role within Complete Care is to provide our customers with up-to-date financial information. I work alongside Sara running the business and looking at opportunities to improve and develop our service.
I am the lead person and solely responsible for the company's Electronic Call Monitoring (ECM) data that we provide to both local authorities, Wakefield and Kirklees. I also audit the systems we have in place to ensure our customers receive the right level of care.I hold qualifications in;
- Level 3 IT
- NVQ 3 Business and Administration
- NVQ Level 3 in Leadership and Management
- PTLLS qualification
Wayne works in partnership with others to identify innovative ideas to improve or develop the service we offer to our customers'My focus is on how we can utilise technology to improve the service we offer our customers, ensuring our team has the right tools to deliver quality, person-centred care'

I joined the Complete Care team in 2016 as a Care Coordinator. I wanted the opportunity to further my knowledge and skills, as I am passionate about...
I joined the Complete Care team in 2016 as a Care Coordinator. I wanted the opportunity to further my knowledge and skills, as I am passionate about social care. In 2022, I was promoted to the role of Care Manager for the company.
I am committed to delivering quality, person-centred care; my focus is always on how we can improve the service. I ensure my entire team have high standards of quality care by supporting them out in the community as well as in the office. I work hard to ensure staff and customers' needs are met through careful monitoring and supervision.
I understand the importance of continuous learning and development and share the same values as the company. As a result of my commitment to learning, I am currently working towards my level 5 qualification in Health and Social Care.
My passion is helping people, and I am fortunate to have a fantastic team to help me provide such a great service, vital to our local community.

I joined the company in 2018 as a Community Care Worker, this was my first care position and I absolutely loved this role.
In 2019 I progressed to...
I joined the company in 2018 as a Community Care Worker, this was my first care position and I absolutely loved this role.
In 2019 I progressed to Buddy and then Team Leader in 2020. My current role is now Care Coordinator, overseeing the work of the Senior Team Leader and Team Leaders.
I am passionate about helping others in my local community and feel my role allows me to make a positive difference.
I love how rewarding working in social care is whilst working with a team of like-minded individuals, who are equally committed and share the same vision and values of the company.

I am the Trainer and Manual Handling Facilitator at Complete Care West Yorkshire. I hold a Level 4 qualification in Health and Social Care, alongside...
I am the Trainer and Manual Handling Facilitator at Complete Care West Yorkshire. I hold a Level 4 qualification in Health and Social Care, alongside a recognised qualification that enables me to train and develop others.
My role is to ensure our care team have the knowledge, practical skills and confidence they need to provide safe, compassionate and person-centred care. I deliver engaging, hands-on training that helps bring learning to life and shows how good practice supports the dignity, independence and wellbeing of the people we care for.
I am friendly and approachable, and I want every member of the team to feel comfortable asking questions and developing their skills. I am passionate about maintaining high standards and supporting our staff to provide the very best care, the same quality of care we would want for our own families.

I joined the team as a Community Care Worker back in 2018. I had never done care before but immediately fell in love with my role. I love helping...
I joined the team as a Community Care Worker back in 2018. I had never done care before but immediately fell in love with my role. I love helping others and get a great sense of pride knowing I have made a difference. As a result of my passion, I was made 'Buddy' and then went on to become a senior team leader.
I am currently working towards my NVQ 3 in Health and Social Care. I have built a wealth of experience and focused on developing my skills further.
I love what I do and cannot imagine doing anything else.

I enjoy helping others which is why I chose to work in social care. Since joining the team, I have built up my confidence to progress from 'buddy' to...
I enjoy helping others which is why I chose to work in social care. Since joining the team, I have built up my confidence to progress from 'buddy' to Team Leader. Helping new starters that are new to care is a great experience, I love to tell people how rewarding it is to work in social care and show them how we make a positive difference.
I am currently studying for my NVQ level 3 in Health and Social Care

I joined Complete Care West Yorkshire in 2026 as a Team Leader and am proud to be part of such a caring and committed team.
My role is to support...
I joined Complete Care West Yorkshire in 2026 as a Team Leader and am proud to be part of such a caring and committed team.
My role is to support our care professionals in their day-to-day work and help ensure the people we care for receive safe, reliable and person-centred support. I work closely with individuals, their families and our wider team, listening to what matters to them and helping to make sure their care reflects their needs, choices and preferences.
I am approachable, supportive and committed to maintaining high standards. I enjoy helping colleagues develop their confidence and skills, while making sure the dignity, independence and wellbeing of the people we support remain at the heart of everything we do.

I began my time with Complete Care West Yorkshire as a Community Care Worker, providing compassionate and person-centred support to people in their...
I began my time with Complete Care West Yorkshire as a Community Care Worker, providing compassionate and person-centred support to people in their own homes. My skills, knowledge and dedication to making a positive difference were quickly recognised, and I was given the opportunity to become a full-time Team Leader.
My role is to support our care professionals and help ensure that every person receives safe, reliable and high-quality care. I work closely with the people we support, their families and the wider team to build positive relationships and make sure care is delivered with dignity, kindness and respect.
I am approachable, dependable and always willing to help others. I enjoy supporting my colleagues to develop their confidence and skills while maintaining the high standards expected at Complete Care West Yorkshire. Most importantly, I want the people we care for and their families to feel listened to, valued and reassured.

Hannah Hewson is the dedicated Admin Assistant at Complete Care West Yorkshire, where she plays a crucial role in ensuring the smooth operation of...
Hannah Hewson is the dedicated Admin Assistant at Complete Care West Yorkshire, where she plays a crucial role in ensuring the smooth operation of the organisation. With her exceptional company skills and attention to detail, Hannah supports various administrative tasks that contribute to the overall efficiency of the team.
Her friendly and approachable nature makes her a valuable point of contact for both colleagues and clients alike. Committed to fostering a positive work environment, Hannah's contributions help to uphold the high standards of care and service that Complete Care West Yorkshire is known for.
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