Complete Care West Yorkshire Ltd is a well-established community care provider, dedicated to delivering quality care services in Wakefield and Mirfield. The company takes great pride in offering high-quality, person centred care services that cater to the unique needs of clients and their families.
The team of professional care workers are highly trained and qualified, with a deep commitment to helping the vulnerable members of the community. They provide a wide...
Care Provided by Complete Care West Yorkshire Ltd
Types of Home Care
- Visiting Care
- 24 Hour Care
- Overnight Care (Waking)
- Overnight Care (Sleeping)
Minimum Visit Duration (Visiting Care)
- 30 minutes
Contract Durations
- Ongoing / Long Term
- Respite / Short Term
Age Ranges
- Older Person Care (65+)
- Younger Adult Care (18-65)
Personal Care Services
- Washing & Dressing
- Toileting Assistance
- Medication Assistance (Oral)
- Companionship
- Continence Care
- Feeding & Drinking Assistance
Household Services
- Cleaning Service
- Food Preparation & Serving
- Laundry Service
- Shopping Service / Errands
Other Care Provided
- Dementia
- Parkinson's Disease
- Stroke
- Cancer Care
- Palliative / End of Life Care
- Learning Disability / Autism
- Mental Health Condition
- Physical Disability
- Visual / Hearing Impairment
- Alcohol / Drug Misuse
- Hospital Discharge
Funding & Fees
Daily Charges per Person
- Hourly Visiting Care Fees: £23.16 - £32.66
We offer our care services at a consistent rate, and there are no additional fees for weekends or bank holidays. However, all agreed-upon care services are subject to charges. It's important to note that cancelled care calls are still chargeable, as our team of care professionals are paid for every scheduled visit.
We appreciate your understanding of these terms and thank you for placing your trust in our care team.
Contact Complete Care West Yorkshire Ltd to get a personalised quote:
Funding Types Accepted
- Private Funding (Self-funded)
- Direct Payments (from Local Authority/NHS)
- Local Authority (Contracted Provider)
- NHS (Contracted Provider)
-
Good to Know
Owner
- Complete Care West Yorkshire Ltd
- Private Owned
Person in charge
- Sara Booth (Managing Director)
Complete Care West Yorkshire Ltd Reviews (186)
Complete Care West Yorkshire Ltd has a Review Score of 9.9 (9.869) out of 10, based on 85 reviews in the last 2 years.
Over all time Complete Care West Yorkshire Ltd has 186 reviews.
The are marvellous in what they do.
Thank you so much for your lovely review! We're delighted to hear that our care professionals have been polite, understanding, and responsive to your needs. At Complete Care West Yorkshire, we pride ourselves on delivering compassionate, person-centred care, and it's wonderful to know our team is...
My dear mother in law will be 93 end of month and oviously finding things difficult my husband and I have looked after her for past few years but as we are both now pensioners realised we needed help. looked up any good reviews for Complete Care West Yorks Ltd and they have been absolutely brilliant a godsend they step up to give us a break no complaints whatsoever. nothing is too much trouble and most of all Mum is happy with them. I cannot praise this company enough and its so god to know when we not there Mum is in safe hands.
Thank you so much for your lovely words. We're honoured to support your mother-in-law and give you both some well-deserved respite. It means the world to know shes happy and in safe hands. Your kind feedback will be shared with our whole team thank you again!
We are thrilled with the care we have received for my brother. We were told by friends that complete care are the best and we would fully agree. Thank you for your care compassion and adaptability. Such good value for money especially for increments of hours compared to others. We couldn't ask for more
Thank you so much for your kind words and thoughtful feedback. Were absolutely delighted to hear that youre happy with the care your brother has received. It means a great deal to us to know that our compassion, adaptability, and value for money have made a positive difference for your family.Were...
Personal care good.
Thank you very much for your kind comments. At Complete Care West Yorkshire Ltd, we are dedicated to providing excellent care with a friendly and conscientious team. Im delighted to hear that our staffs punctuality and encouragement in re-mobilisation have been helpful. Your feedback truly...
A huge Thank You to the whole team at Complete Care. They looked after our Dad for months, allowing him to continue living in his home, which was his dearest wish. All the carers were superb, hard working and attentive. We highly recommend them.
Thank you so much for your kind words. It means a great deal to us to know we were able to support your dad in remaining in the home he loved. Our care professionals are truly dedicated to providing quality, person centred care and your thoughtful feedback will mean the world to them.We're incredibly grateful for your recommendation - it has been our privilege to care for your family.
Overall satisfied with the level of care provided for our Mum and Dad, carers seem to take a good level of care with them and Mum and Dad look forward to their visits.
Thank you for taking the time to leave a review. We're genuinely pleased to hear that you're overall satisfied with the level of care provided, and that your Mum and Dad look forward to our carers' visits - that truly means a lot to us.Our team always strives to go above and beyond to provide not...
Thanks to complete care my mum continues to live an independant life in her own home, she is over 100 years young and has always been independant. I would be happy to recommend complete care to anyone.
Thank you so much for your lovely review. It's truly heartwarming to hear that your mum continues to enjoy her independence in her own home with the support of Complete Care West Yorkshire. Reaching over 100 years young is an incredible milestone, and we feel privileged to be part of her...
The service we receive is in the form of cleaning service for our residential bungalow
We have had a few cleaners provided but now we have a regular lady who is fantastic in her dedication to the service she provides
She is prompt in her timing on arrival and very reliable in her performance in the work she performs for us
We don't have tell her what to do now as she fulfills the hour and a half to the full
If there is a downside the company don't allow the cleaning to take place without our presence. I can understand the reasoning for this but it just means on some occasions we have to cancel the service
In conclusion I would have no hesitation in recommending the Company
Thank you for taking the time to share your experience with Complete Care West Yorkshire. We truly appreciate your feedback and are delighted to hear that you have been happy with our service over the past two years.It's wonderful to know that your regular cleaner has made such a positive impact,...
I cannot fault the care provided by the carers at Complete Care. They go above and beyond to provide the care. I can see exactly what has happened on every visit through the app. Signed up to the free monthly health checks. Also provide a nail cutting/manicure would recommend to everyone. First class.
Thank you so much for your fantastic feedback! We're delighted to hear that you're satisfied with the care provided by our team at Complete Care West Yorkshire. It's wonderful to know that our care professionals are going above and beyond to support you, and that you're finding the app helpful for...
Excellent provider - very caring, happy to help with specific requests overall very satisfied.
Thank you for your wonderful feedback! We're thrilled to hear that you found our provider at Complete Care West Yorkshire to be caring and responsive to your needs. Your satisfaction is incredibly important to us, and were committed to delivering the best possible care. If you have any further requests or suggestions, please feel free to reach out. We're here to help!
Up to present date it has been a lovely experience. The carers (have been witnessed) being kind, considerate and professional in all aspects of the care my mum receives. Mum is extremely happy and comfortable in the company of her carers. We, as a family, can now 'relax' a little knowing mum is receiving the best care available to her. Thank you!
Thank you so much for your kind words and for taking the time to share your experience. We are thrilled to hear that your mum is receiving the care and support she deserves, and that our care professionals have made such a positive impact on her well-being. It means a great deal to us to know that...
Complete care west Yorkshire were recommended to me by a friend. Her recommendation was well deserved and I have also recommended them to several people. The carers are all well trained, well supervised, discreet and charming. They are very professional in their approach to my husband and brighten our days. They treat him with kindness and respect for his dignity. They have helped me with information and advice. They have also helped with household tasks and looked after me. The team leaders and managers visit regularly to make sure that care is delivered properly. The managers are very helpful in trying to meet clients wishes. All are very knowledgeable.
Thank you so much for your kind words! We're thrilled to hear that our team at Complete Care West Yorkshire has made such a positive impact on your husband's life and on yours as well. Our care professionals are dedicated to providing compassionate and respectful care, and it's wonderful to know...
We absolutely love complete care, staff are so kind and warm hearted and do the upmost best in every situation. The way my mum is cared for is amazing just what anyone would want for their family member or friend , we would recommend to anyone.
Thank you so much for your lovely feedback! It truly means a lot to us to hear how much you appreciate our team and the care we provide. We are dedicated to ensuring every client feels valued, supported, and cared for with kindness and compassion. Your recommendation is greatly appreciated, and...
We are very happy with the service received from Complete Care West Yorkshire. My only reason for putting 4 stars not 5 is last year there was a recurrent issue which took longer than expected to resolve on the ground, even though management were responsive to, apologetic and appreciative of my feedback each time I informed them of the matter. That aside and resolved for several months now, the vast majority of and most recent service has been 5-star, and we'd have no hesitation in recommending Complete Care West Yorkshire to others.
Thank you for taking the time to share your feedback. Were delighted to hear that youre happy with our service and truly appreciate your kind words and recommendation. We also acknowledge the issue you experienced last year and regret that it took longer than expected to resolve. Your patience and...
My mother only has the carers 5 days (mornings) a week so I don't have any contact with them. The reason being, it gives me peace of mind that she is ok until I get there. She seems happy enough with her care and it's nice for her to see a different face each morning.
Thank you so much for the lovely feedback regarding your mother's care and support. Our team work extremely hard to ensure the care they provide is of the highest quality. If there is anything else that we can do, then don't hesitate to reach out.
Complete Care has a very good group of carers. They carry out their duties efficiently with kindness and good humour.
Thank you for your kind words about our team at Complete Care West Yorkshire Ltd. We take great pride in our carers, who consistently deliver high-quality care with efficiency, compassion, and a positive attitude. Their dedication ensures that our clients receive the best possible support, and we...
I'm sure the care teams could not be more understanding if it were their own family member.
I have full faith in them, I wouldn't hesitate to go away for a few days break,
Knowing that my aunt is in safe hands and all her needs would be met and they would contact me if there was a problem.
Thank you so much for your kind words and trust in our care team. It truly means the world to us to know that you feel confident in the support we provide for your aunt. Our teams always strive to treat every client with the same compassion and dedication as they would their own loved ones. Your...
The office staff have also been brilliant - helping us navigate this difficult situation - and recommending appropriate changes to the care package.
Thank you so much for your kind words. We truly appreciate your feedback and are delighted to hear that our care team has been able to support your father with kindness and respect, despite the challenges. Ensuring peace of mind for families is at the heart of what we do, so it's wonderful to know...
I really value the support from the Complete Care team in helping me to care for my husband. The carers are very competent and I appreciate how well they look after my husband with respect, kindness and patience. They ask how he is, chat with us together and individually, which is good for us both. Once he is safe and comfortable, if time allows, the carers assist me with related tasks which takes some of the pressure off me. Any concerns are raised, noted and followed up by the carers or office who respond quickly. The weekly clean is also of a high standard from an efficient friendly, young lady. I have already recommended Complete Care to a friend.
We're truly touched to hear how much our Complete Care team has meant to you and your husband. It's our mission to provide care with respect, kindness, and patience, and it's wonderful to know that our care professionals are making a positive difference in your lives. Hearing that they not only...
The care provided was excellent, the carers were all incredibly thorough, thoughtful, friendly and efficient. More importantly they treated the resident with dignity and love, always chatting with her and giving her time, patience and care of the highest quality, right up until the last.
Thank you so much for your kind words and positive feedback! We are truly delighted to hear that you found our care thorough, thoughtful, and efficient. Our team is dedicated to treating every resident with the utmost dignity and love, ensuring they feel valued and cared for. Your acknowledgment of...
Regulatory Rating
Care Quality Commission (CQC) Rating
Date: 05 November 2021- Caring Good
- Effective Good
- Responsive Good
- Safe Good
- Well-led Good
Inspection ratings
We rate most services according to how safe, effective, caring, responsive and well-led they are, using four levels:
- Outstanding - The service is performing exceptionally well.
- Good - The service is performing well and meeting our expectations.
- Requires Improvement - The service isn't performing as well as it should and we have told the service how it must improve.
- Inadequate - The service is performing badly and we've taken action against the person or organisation that runs it.
- Not rated - we have not yet rated this area of the service, this is normally because the assessments we have carried out have been focused on other key questions.
News (6)
- Posted: Friday 22 Aug 2025As a family-run, award-winning care provider in Wakefield and Mirfield, Complete Care West Yorkshire is recognised for delivering high-quality home care services, dementia support, and training for businesses and care...
- Posted: Wednesday 19 Jun 2024In an effort to enhance the quality of care and support provided to their clients in the community, Complete Care West Yorkshire Ltd has announced that they will be rolling...
- Posted: Wednesday 19 Jun 2024In a heart warming display of community spirit and support for a vital cause, Complete Care West Yorkshire recently participated in the local Race for Life event at Thornes Park....
Awards / Recognitions (35)
- Recipient: Complete Care West Yorkshire LtdDate: Friday 14 Mar 2025
- Recipient: Complete Care West Yorkshire LtdDate: Friday 14 Mar 2025
- Recipient: Complete Care West Yorkshire LtdDate: Friday 14 Mar 2025
Meet the Team (8)
The company is privately owned and managed by myself, Sara Booth. I have over 25 yrs of experience in both the private and public sectors.
- Level 4 Registered Managers Award
- HE Certificate in The Management of Health and Social Care Organisations
- PTLLS qualification enables her to train and develop staff both internally and externally.
- Post Graduate In HR Learning and Development
- Achieved level 7 Master’s Degree qualification in Human Resource Management & Development.
I am passionate about social care, actively pursuing learning and development opportunities to improve the quality of care and service for those within the community. My focus has not changed since I began my career in care.
'My passion has always been to help others, I am incredibly privileged that my role enables me to make a positive difference'
I have worked in the social care sector for numerous years and I am dedicated to making a difference. My role within Complete Care is to provide our customers with up-to-date financial information. I work alongside Sara running the business and looking at opportunities to improve and develop our service.
I hold qualifications in;
- Level 3 IT
- NVQ 3 Business and Administration
- NVQ Level 3 in Leadership and Management
- PTLLS qualification
'My focus is on how we can utilise technology to improve the service we offer our customers, ensuring our team has the right tools to deliver quality, person-centred care'
I joined the Complete Care team in 2016 as a Care Coordinator. I wanted the opportunity to further my knowledge and skills as I am passionate about social care. In 2022 I was promoted to the role of Care Manager for the company.
I am committed to delivering quality, person-centred care, my focus is always on how we can improve the service. I ensure my entire team have high standards of quality care, by supporting them out in the community as well as in the office. I work hard to ensure staff and customer's needs are met through careful monitoring and supervision.
I understand the importance of continuous learning and development and share the same values as the company. As a result of my commitment to learning, I am currently working towards my level 5 qualification in Health and Social Care.
My passion is helping people and I am fortunate to have a fantastic team to help me provide such a great service, vital to our local community.
I joined the company in 2018 as a Community Care Worker, this was my first care position and I absolutely loved this role.
In 2019 I progressed to Buddy and then Team Leader in 2020. My current role is now Care Coordinator, overseeing the work of the Senior Team Leader and Team Leaders.
I am passionate about helping others in my local community and feel my role allows me to make a positive difference.
I love how rewarding working in social care is whilst working with a team of like-minded individuals, who are equally committed and share the same vision and values of the company.
I have always worked in care and began my career as a community care worker. After a short while I was promoted to Care Coordinator, this was a role I thoroughly enjoyed as I could ensure that the people i supported out in the community received the best possible care. I was responsible for managing and leading a team of twenty staff. It was during this time that I achieved my level 4 in Health and Social Care.
After Complete Care won the tender for Kirklees I was part of a team that transferred across to the company in 2011. I was the Kirklees Coordinator for Mirfield and then Denby Dale. Since joining Complete Care in 2011 I have been a finalist in the Care Awards no less than three times and even won the Regional Award for care coordinator in 2015. I loved my role as Coordinator but was attracted to the role of trainer and manual handling facilitator within the company. Complete Care identified my skills as a trainer, which led me to complete a training qualification in manual handling. I am now the sole trainer for Complete Care using my experience and knowledge to train others.
'This year I have been nominated for the Care Trainer Award 2019, i am excited to be part of an amazing team that inspires and values passion'
I joined the team as a Community Care Worker back in 2018. I had never done care before but immediately fell in love with my role. I love helping others and get a great sense of pride knowing I have made a difference. As a result of my passion, I was made 'Buddy' and then went on to become a senior team leader.
I am currently working towards my NVQ 3 in Health and Social Care. I have built a wealth of experience and focused on developing my skills further.
I love what I do and cannot imagine doing anything else.
I enjoy helping others which is why I chose to work in social care. Since joining the team, I have built up my confidence to progress from 'buddy' to Team Leader. Helping new starters that are new to care is a great experience, I love to tell people how rewarding it is to work in social care and show them how we make a positive difference.
I am currently studying for my NVQ level 3 in Health and Social Care
Hannah Hewson is the dedicated Admin Assistant at Complete Care West Yorkshire, where she plays a crucial role in ensuring the smooth operation of the organisation. With her exceptional company skills and attention to detail, Hannah supports various administrative tasks that contribute to the overall efficiency of the team.
Her friendly and approachable nature makes her a valuable point of contact for both colleagues and clients alike. Committed to fostering a positive work environment, Hannah's contributions help to uphold the high standards of care and service that Complete Care West Yorkshire is known for.
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