Complete Care West Yorkshire Ltd is a well-established community care provider, dedicated to delivering quality care services in Wakefield and Mirfield. The company takes great pride in offering high-quality, person centred care services that cater to the unique needs of clients and their families.
The team of professional care workers are highly trained and qualified, with a deep commitment to helping the vulnerable members of the community. They provide a wide...
Care Provided by Complete Care West Yorkshire Ltd
Types of Home Care
- Visiting Care
- 24 Hour Care
- Overnight Care (Waking)
- Overnight Care (Sleeping)
Minimum Visit Duration (Visiting Care)
- 30 minutes
Contract Durations
- Ongoing / Long Term
- Respite / Short Term
Age Ranges
- Older Person Care (65+)
- Younger Adult Care (18-65)
Personal Care Services
- Washing & Dressing
- Toileting Assistance
- Medication Assistance (Oral)
- Companionship
- Continence Care
- Feeding & Drinking Assistance
Household Services
- Cleaning Service
- Food Preparation & Serving
- Laundry Service
- Shopping Service / Errands
Other Care Provided
- Dementia
- Parkinson's Disease
- Stroke
- Cancer Care
- Palliative / End of Life Care
- Learning Disability / Autism
- Mental Health Condition
- Physical Disability
- Visual / Hearing Impairment
- Alcohol / Drug Misuse
- Hospital Discharge
Funding & Fees
Daily Charges per Person
- Hourly Visiting Care Fees: £23.16 - £32.66
We offer our care services at a consistent rate, and there are no additional fees for weekends or bank holidays. However, all agreed-upon care services are subject to charges. It's important to note that cancelled care calls are still chargeable, as our team of care professionals are paid for every scheduled visit.
We appreciate your understanding of these terms and thank you for placing your trust in our care team.
Contact Complete Care West Yorkshire Ltd to get a personalised quote:
Funding Types Accepted
- Private Funding (Self-funded)
- Direct Payments (from Local Authority/NHS)
- Local Authority (Contracted Provider)
- NHS (Contracted Provider)
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Good to Know
Owner
- Complete Care West Yorkshire Ltd
- Private Owned
Person in charge
- Sara Booth (Managing Director)
Complete Care West Yorkshire Ltd Reviews (186)
Complete Care West Yorkshire Ltd has a Review Score of 9.9 (9.869) out of 10, based on 85 reviews in the last 2 years.
Over all time Complete Care West Yorkshire Ltd has 186 reviews.
Just getting my mum out for some fresh air then helping her with her crosswords and reminding her to have some lunch has taken a lot of pressure off my brother and me.
I would especially like to call out the carer who I witnessed with my mum one day.
Thank you for your feedback on our services at Complete Care. We're glad to hear that we've been able to provide the needed companionship and support for your mother. Your kind words about our carer are greatly appreciated and will be passed on. Please let us know if there's anything more, we can do to assist your mother or your family.
The carers are on time, well-presented, polite, and caring.
We couldn't ask for more from a care company. Highly recommend.
Thank you so much for your heartfelt feedback and high recommendation. We're delighted to hear that our carers have been able to provide peace of mind for you and your brothers, and that your mother is receiving the excellent care she deserves.We strive to ensure that our care professionals are...
The staff that come to care for my son are very good and talk to him to let him know what they are doing. They always make sure that he is ok with what they are doing and happy.
Thank you for your positive feedback about our staff. Were delighted to hear that they are communicating effectively with your son and ensuring his comfort and happiness during their visits. Your comments affirm the care and dedication we strive to provide. Please feel free to share any additional feedback or suggestions you may have.
The carers are so attentive to your needs.
Would recommend them to anyone. They are excellent.
Thank you so much for your kind words and recommendation. Were thrilled to hear that you consider us the best company for carers and that our team has been attentive to your needs. Your satisfaction is our top priority, and your feedback affirms the hard work we put in every day. Thanks again for your review!
Happy with the service all around. The only concern is time attending to that prior knowledge. The carers are all helpful, clean, and exceptional.
Thank you so much for your kind words and valuable review! We're thrilled to hear that you're happy with our service and the dedication of our carers. We understand that timeliness is crucial, and were committed to continuous improvement. Your concern about attending to prior knowledge is noted,...
Complete Care has been looking after my mother-in-law for several months now and we are pleased with the excellent care she receives. We have recently had to increase the care provided and this was organised quickly by Complete Care. If I need to ring them they are always there to listen and deal with any care changes. My mother-in-law always has nice things to say about the carers.
Thank you very much for providing us with your feedback. We are delighted to hear that the care your mother-in-law receives is to a high standard. We try very hard to ensure the care we provide is person-centred and meets the needs of those we support. Thank you again for your lovely comments, we will certainly share this with the rest of the team.
All the carers are very nice ladies, easy to talk to and lift my spirit. Always pleasant and respectful. They attend three times a day. Always on time and have a clean and smart appearance. I live on my own and have one daughter. She is very happy with them too. Much better than the other company I had before.
Thank you for taking the time to provide us with your feedback regarding the care you have received from our carers. We are thrilled to hear that our staff has been able to provide you with a pleasant and respectful experience, and their dedication to being on time and presenting a clean and smart...
My auntie was very reluctant to accept care as she is a fiercely independent lady, we have previous experience with Complete Care so assured her that maintaining her independence was top of their list! They didn't disappoint, she thoroughly enjoys visits from every single care worker and the attention to detail is second to none. The girls go above and beyond, and when they noticed she wasn't eating much they took it upon themselves to call at her favourite bakery and get a bun they knew she would eat, in their own time! They notice every change in personality and behaviour and inform us straight away. We feel at ease knowing she has such tremendous care. We are eternally grateful to Complete Care. Thank you.
Thank you for taking the time to provide us with your extremely positive feedback regarding the care your auntie has received from Complete Care. We understand that accepting care can be daunting for someone who is fiercely independent, and we are thrilled to hear that our care workers have been...
Recently went away for one week with all the immediate family. After using the service for just over a year I felt confident that he was in safe hands. I could keep an eye on the daily reports from the carers but really didn’t feel a need to. There was no one left in the UK to ring in case of emergency but I was reassured that if necessary (it wasn’t) I would be contacted abroad. Although he is reluctant to accept care it has certainly made my life easier. Thank you.
Thank you for taking the time to provide us with your positive feedback regarding the care provided to your loved one. We are thrilled to hear that you felt confident in the care provided and that it allowed you to enjoy a worry-free vacation with your family. At our company, we understand that...
I have found that the standards are high from the management team to the carers visiting my mother. Each care needs that Mum has is met with a friendly and experienced approach. Mum enjoys her carers and has regular faces which helps with her dementia. Carers have knowledge of her medical issues and act appropriately to support managing them.
Thank you for sharing your positive experience with us. It is great to hear that the team is meeting each of your mother's care needs with a friendly and experienced approach. Ensuring that your mother has regular faces attending to her needs, especially with her dementia, is a great way to promote...
Amazing staff who actually care about my mum and take time with their job and meet all of her needs, nothing is too much for the staff they are truly amazing and we would be lost without them. I can't recommend Complete Care enough - and we have had other companies before so see the huge difference between previous ones and the passion for their work and the individual. I have complete peace of mind when I can't be with her and know that I will be contacted if there are any concerns.
Thank you for taking the time to share your positive experience with us at Complete Care West Yorkshire. We are delighted to hear that our staff have provided exceptional care for your mum and met all her needs with dedication and passion. We take pride in our team for being compassionate and...
I think Complete Care staff are very helpful and go above and beyond to see I am OK and have everything I need. I have been very satisfied with the service I receive and have no complaints and everyone are lovely caregiver's. I would highly recommend the company to friends and family.
Thank you for taking the time to share your positive experience with our team at Complete Care West Yorkshire. We are delighted to hear that our care professionals are going above and beyond to ensure your well-being and that you are satisfied with the service we are providing. It is our goal to...
Communication and documentation is good. They inform us of any concerns and the service provided works well alongside our family. Everyone at Complete Care is much appreciated by all our family, thank you.
Thank you for sharing your positive feedback about Complete Care's services. We are thrilled that our care professionals are kind, respectful, and able to provide quality care for your father, enabling him to stay in his own home. We take pride in our communication and documentation, which helps...
The staff are reliable, friendly, and caring.
Great communication especially with me living in NI they send regular updates via email, and telephone calls and record daily visits via the app which is reassuring for me.
Mum is being looked after by people who genuinely care for her wellbeing.
Would recommend Complete Care to anyone seeking care for family members.
Thank you for sharing your positive feedback about our care professionals and services. We are thrilled to hear that our team has been reliable, friendly, and caring towards both you and your mother. We understand the importance of staying in touch even when you live far away, so we do our best to...
Everybody that I have dealt with has been fantastic. They can't do enough for me and go above and beyond. They inform me of any changes and can't fault them. Always pleasant and respectful. On time and do a great job.
Thank you for taking the time to share your positive experience with us. We are thrilled to hear that our care professionals have provided you with a fantastic service and have gone above and beyond to meet your needs. We appreciate your kind words and are always here to assist you in any way we can. Thank you again for your kind words.
I changed care provider to Complete Care West Yorkshire at the end of February, although I was apprehensive my nerves were soon settled by the care team. The carers are very professional and approachable making me soon feel at ease. The carers always attend on time and chat with me throughout the call. It is important to me that I remain as independent as possible. I feel that my well-being is the primary focus of each call and I feel secure and relaxed. I look forward to contentment and positivity and feel we will have a good long-term relationship. The Complete Care team has enhanced my life.
Thank you for sharing your valuable feedback regarding your experience with Complete Care West Yorkshire Ltd. We are thrilled to hear that our team has been able to provide you with support and care in a professional and approachable manner. We always ensure that our client's well-being is our top...
Great communication.
Like the App that they use to record daily visits.
Would recommend Complete Care to anyone seeking care for family members.
Thank you for taking the time to share your positive experience with us. We are thrilled to hear that you have found our team to be reliable, friendly, and caring and that you feel confident in the level of care being provided to your uncle. Our team takes great pride in providing exceptional care...
The cleaner is usually punctual, polite, very caring and does her job to perfection.
Thank you for your feedback. We are pleased to hear that the cleaner consistently arrives on time, maintains a professional and friendly demeanor, pays great attention to detail, and performs her job duties to perfection. We will ensure that your feedback is shared with the cleaner to recognise her...
The care Dad receives is excellent. All the carers are very friendly, pleasant, and smartly dressed. They are helpful towards dad's needs and record any information that is needed to be passed on to the family. As a family, we are very happy with Complete Care West Yorkshire.
We are delighted to hear that your dad has had a positive experience with Complete Care West Yorkshire and that your dad receives excellent care from our friendly and helpful care professionals. It's always reassuring to know that our loved ones are in good hands. Thank you for sharing your feedback.
The review is 100/00 no problems.
Thank you for taking the time to leave us a review. We are delighted to know that you had a seamless experience with our service. Providing excellent service to our clients is our top priority, and your feedback motivates us to continue to work towards exceeding your expectations. Kind regards
Regulatory Rating
Care Quality Commission (CQC) Rating
Date: 05 November 2021- Caring Good
- Effective Good
- Responsive Good
- Safe Good
- Well-led Good
Inspection ratings
We rate most services according to how safe, effective, caring, responsive and well-led they are, using four levels:
- Outstanding - The service is performing exceptionally well.
- Good - The service is performing well and meeting our expectations.
- Requires Improvement - The service isn't performing as well as it should and we have told the service how it must improve.
- Inadequate - The service is performing badly and we've taken action against the person or organisation that runs it.
- Not rated - we have not yet rated this area of the service, this is normally because the assessments we have carried out have been focused on other key questions.
News (6)
- Posted: Friday 22 Aug 2025As a family-run, award-winning care provider in Wakefield and Mirfield, Complete Care West Yorkshire is recognised for delivering high-quality home care services, dementia support, and training for businesses and care...
- Posted: Wednesday 19 Jun 2024In an effort to enhance the quality of care and support provided to their clients in the community, Complete Care West Yorkshire Ltd has announced that they will be rolling...
- Posted: Wednesday 19 Jun 2024In a heart warming display of community spirit and support for a vital cause, Complete Care West Yorkshire recently participated in the local Race for Life event at Thornes Park....
Awards / Recognitions (35)
- Recipient: Complete Care West Yorkshire LtdDate: Friday 14 Mar 2025
- Recipient: Complete Care West Yorkshire LtdDate: Friday 14 Mar 2025
- Recipient: Complete Care West Yorkshire LtdDate: Friday 14 Mar 2025
Meet the Team (8)
The company is privately owned and managed by myself, Sara Booth. I have over 25 yrs of experience in both the private and public sectors.
- Level 4 Registered Managers Award
- HE Certificate in The Management of Health and Social Care Organisations
- PTLLS qualification enables her to train and develop staff both internally and externally.
- Post Graduate In HR Learning and Development
- Achieved level 7 Master’s Degree qualification in Human Resource Management & Development.
I am passionate about social care, actively pursuing learning and development opportunities to improve the quality of care and service for those within the community. My focus has not changed since I began my career in care.
'My passion has always been to help others, I am incredibly privileged that my role enables me to make a positive difference'
I have worked in the social care sector for numerous years and I am dedicated to making a difference. My role within Complete Care is to provide our customers with up-to-date financial information. I work alongside Sara running the business and looking at opportunities to improve and develop our service.
I hold qualifications in;
- Level 3 IT
- NVQ 3 Business and Administration
- NVQ Level 3 in Leadership and Management
- PTLLS qualification
'My focus is on how we can utilise technology to improve the service we offer our customers, ensuring our team has the right tools to deliver quality, person-centred care'
I joined the Complete Care team in 2016 as a Care Coordinator. I wanted the opportunity to further my knowledge and skills as I am passionate about social care. In 2022 I was promoted to the role of Care Manager for the company.
I am committed to delivering quality, person-centred care, my focus is always on how we can improve the service. I ensure my entire team have high standards of quality care, by supporting them out in the community as well as in the office. I work hard to ensure staff and customer's needs are met through careful monitoring and supervision.
I understand the importance of continuous learning and development and share the same values as the company. As a result of my commitment to learning, I am currently working towards my level 5 qualification in Health and Social Care.
My passion is helping people and I am fortunate to have a fantastic team to help me provide such a great service, vital to our local community.
I joined the company in 2018 as a Community Care Worker, this was my first care position and I absolutely loved this role.
In 2019 I progressed to Buddy and then Team Leader in 2020. My current role is now Care Coordinator, overseeing the work of the Senior Team Leader and Team Leaders.
I am passionate about helping others in my local community and feel my role allows me to make a positive difference.
I love how rewarding working in social care is whilst working with a team of like-minded individuals, who are equally committed and share the same vision and values of the company.
I have always worked in care and began my career as a community care worker. After a short while I was promoted to Care Coordinator, this was a role I thoroughly enjoyed as I could ensure that the people i supported out in the community received the best possible care. I was responsible for managing and leading a team of twenty staff. It was during this time that I achieved my level 4 in Health and Social Care.
After Complete Care won the tender for Kirklees I was part of a team that transferred across to the company in 2011. I was the Kirklees Coordinator for Mirfield and then Denby Dale. Since joining Complete Care in 2011 I have been a finalist in the Care Awards no less than three times and even won the Regional Award for care coordinator in 2015. I loved my role as Coordinator but was attracted to the role of trainer and manual handling facilitator within the company. Complete Care identified my skills as a trainer, which led me to complete a training qualification in manual handling. I am now the sole trainer for Complete Care using my experience and knowledge to train others.
'This year I have been nominated for the Care Trainer Award 2019, i am excited to be part of an amazing team that inspires and values passion'
I joined the team as a Community Care Worker back in 2018. I had never done care before but immediately fell in love with my role. I love helping others and get a great sense of pride knowing I have made a difference. As a result of my passion, I was made 'Buddy' and then went on to become a senior team leader.
I am currently working towards my NVQ 3 in Health and Social Care. I have built a wealth of experience and focused on developing my skills further.
I love what I do and cannot imagine doing anything else.
I enjoy helping others which is why I chose to work in social care. Since joining the team, I have built up my confidence to progress from 'buddy' to Team Leader. Helping new starters that are new to care is a great experience, I love to tell people how rewarding it is to work in social care and show them how we make a positive difference.
I am currently studying for my NVQ level 3 in Health and Social Care
Hannah Hewson is the dedicated Admin Assistant at Complete Care West Yorkshire, where she plays a crucial role in ensuring the smooth operation of the organisation. With her exceptional company skills and attention to detail, Hannah supports various administrative tasks that contribute to the overall efficiency of the team.
Her friendly and approachable nature makes her a valuable point of contact for both colleagues and clients alike. Committed to fostering a positive work environment, Hannah's contributions help to uphold the high standards of care and service that Complete Care West Yorkshire is known for.
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