Complete Care West Yorkshire Ltd
Somerset House, Sandal Castle Centre, Asdale Road,
Wakefield
WF2 7JE
We cannot recommend Complete Care highly enough
Anne L (Daughter of Client)
your company should be called the four C's - caring, compassionate, continuity and communicative
Sharon K (Daughter of Client)
I can’t praise Complete Care enough, the service they provide for my father is exceptional
Sonia G (Daughter of Client)
We offer our care services at a consistent rate, and there are no additional fees for weekends or bank holidays. However, all agreed-upon care services are subject to charges. It's important to note that cancelled care calls are still chargeable, as our team of care professionals are paid for every scheduled visit.
Should you wish to terminate the contract, we kindly ask for a two-week notice period to arrange for the smooth discontinuation of services.
We appreciate your understanding of these terms and thank you for placing your trust in our care team.
These prices are only a guideline, please contact Complete Care West Yorkshire Ltd to find out the exact price for your requirements.
Complete Care West Yorkshire Ltd has a Review Score of 9.9 (9.861) out of 10, based on 97 reviews in the last 2 years.
Over all time Complete Care West Yorkshire Ltd has 169 reviews.
5.0 out of 5
Thank you for taking the time to leave us such a wonderful review. Our team will be thrilled that they made such a positive difference in your aunt's life. Our mission is to always make a positive difference and I know the team thought highly of your aunt. Thank you once again for your kind comments. Kind regards.
5.0 out of 5
Thank you for taking the time to leave us your feedback. We are delighted that you are happy with the care your mum is receiving from us. Our team work very hard to ensure they provide a quality, person centred service. Our mission is to make a positive difference, which is evident from your lovely comments. We look forward to continuing our care and support for your mum.
5.0 out of 5
Thank you so much for taking the time to leave us a review, it is much appreciated. We are delighted that your friend is happy with the service and the care professionals that attend the call. Our team work hard to provide quality, person-centred care.
We look forward to continuing our services for as long as you need us. Once again, thank you for your lovely comments.
Kind regards.
5.0 out of 5
Thank you for taking the time to leave us a review. We are absolutely delighted with your feedback, this is very much appreciated by all the team. Quality Care is our passion and it is a privilege to provide care to your mother. Your lovely comments confirm that we are making a positive difference. We look forward to providing quality, person-centred care to your mother. Should you require anything further, then don't hesitate to contact us. Thank you again!
5.0 out of 5
Thank you for taking the time to leave us your review.
Your feedback is very important to us and we cannot thank you enough for your lovely kind comments about our team. The care professionals are passionate about the quality of care they provide. We are delighted that you and your mum are happy with the care provided and look forward to continuing our service, making sure your mum receives the care she deserves. Once again, thank you!
5.0 out of 5
Thank you for your feedback, we really appreciate your kind comments and look forward to continuing our service for your friend. Kind regards.
5.0 out of 5
Thank you for taking the time to leave us your feedback, it is very much appreciated. We are delighted that you are happy with the service that your mum receives, it is our pleasure to provide care and support. Our team of care professionals work really hard to make a positive difference, so they will be very pleased to know that they are. Once again, thank you and should you need any further support then just get in touch. Kind Regards.
5.0 out of 5
Thank you very much for taking the time to leave us a review, we really appreciate your kind comments. Our team work extremely hard to make a positive difference, so it is wonderful to hear that your experience is such a positive one. It is our pleasure to be of assistance and should you need any further support then we are only a phone call away.
Once again, thank you for your kind words, we will be sure to pass this on to our amazing team of care professionals. Kind regards
5.0 out of 5
Thank you for taking the time to leave your feedback, it is very much appreciated. Our team of care professionals are committed to making a positive difference. We are delighted that you rate our care as 'excellent'. We look forward to continuing our care and support. If there is anything else we can do then let us know. Kind regards
5.0 out of 5
Thank you for taking the time to leave your feedback. It was an absolute pleasure to read your comments, the team will be delighted that you are very happy with the care your mum receives. Our care professionals work very hard to ensure the support they provide is to the highest standard. It is great to hear that you feel confident in the team and we look forward to continuing our service. Once again, thank you very much for your lovely comments. Kind regards
5.0 out of 5
Thank you very much for taking the time to leave us a review; it is very much appreciated as it enables us to improve the service we provide. We are delighted that you are happy with the care and support that your wife receives; it is our pleasure to be able to make such a positive difference. The team have built a very good relationship with you both, and we look forward to continuing our care and support. Kind regards.
5.0 out of 5
Thank you for taking the time to leave us your feedback. We are delighted that you are happy with the service your mother receives and look forward to continuing our support. Kind regards
4.0 out of 5
Thank you for your feedback, it is very much appreciated. We are delighted that you are happy with the service and the team that support you. Kind regards.
5.0 out of 5
Thank you so much for taking the time to leave us a review, it is very much appreciated. Our team are delighted that we are able to make such a positive difference, our care professionals are passionate about the quality of care and support they deliver. We look forward to continuing our services to your mother. Kindest regards.
5.0 out of 5
Thank you so much for taking the time to leave us a review, it is very much appreciated by all the team. We loved reading your feedback and it certainly made us proud as a company to know that we made such a positive difference, to not only your father but the family too. It can be worrying and life-changing accepting care workers into your home however, from your comments I am pleased you feel you made the right decision and that we have taken some of the worry away and made you laugh in some cases. It is our pleasure to provide care and support, our team are very passionate about what they do and will always strive to do the best they can. We look forward to continuing our services and are always happy to help where we can. Kind regards.
5.0 out of 5
Thank you so much for taking the time to leave us a review, it is very much appreciated by all the team. It is wonderful to read your comments and makes us proud to know that we are making such a positive difference and that you are confident about the care your father receives. We look forward to continuing our services and will certainly do our utmost to ensure the care your father receives is to the highest standard possible. Kind regards.
5.0 out of 5
Thank you so much for taking the time to leave us a review, it is very much appreciated. We are delighted that you are happy with the care and support your mother receives as well as the care and office team. It is our pleasure to provide care and support and we look forward to continuing our services. We will do our utmost to ensure your mum receives the very best person-centred care possible. We understand the importance of knowing your mother's routine, interests and meeting her specific needs, especially because of her dementia. Once again, thank you for your kind words, we will certainly pass this on to the care team. Kind regards.
5.0 out of 5
Thank you for taking the time to leave us your feedback, this is very much appreciated. It was an absolute pleasure to help care for your grandma and support you as a family during what was such a difficult time. The care workers are passionate about care and making a positive difference. We wish you and your family all the very best and thank you again for your kind comments.
5.0 out of 5
Thank you for taking the time to leave us a review, it is very much appreciated. We are delighted that you are happy with the care and support your mum receives. Our team work hard to ensure the care and support they give is to the highest standard. It is lovely to know that we make such a positive difference to not only the people we care for but their families too. We really enjoy what we do and are passionate about person-centred care for our local community. We look forward to continuing our care and support to your mum. Kind regards
5.0 out of 5
Thank you for taking the time to leave a review of the service you have received, it is very much appreciated. We are delighted that you are happy with the service and the team of care professionals. The team and yourself have a great relationship and they look forward to assisting you. It is our pleasure to be able to make such a positive difference and the fact that this enables you to stay at home makes it worthwhile. Our care team are always happy to help where they can. We look forward to continuing our service. Kind regards.
The Review Score of 9.9 (9.861) out of 10 for Complete Care West Yorkshire Ltd is based on a) the Average Rating and b) the number of positive Reviews.
The maximum Review Score for a Home Care Provider is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:
The 5 points available are broken down as follows: 3 points for the first Positive Review, 2 points in total for each of the next 9 Positive Reviews (1st = 3, 2nd = 0.5, 3rd = 0.5, 4th = 0.25, 5th = 0.25, 6th = 0.1, 7th = 0.1, 8th = 0.1, 9th = 0.1, 10th = 0.1)
The 5 points relating to the number of Positive Reviews for Complete Care West Yorkshire Ltd is based on 97 Positive Reviews in the last 24 months and is calculated as follows: 3 + 0.5 + 0.5 + 0.25 + 0.25 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 5
The company is privately owned and managed by myself, Sara Booth. I have over 25 yrs of experience in both the private and public sectors.
I have studied throughout my career and have built up a wealth of knowledge, experience and skills within the social care and management sectors. I have achieved:
- Level 4 Registered Managers Award
- HE Certificate in The Management of Health and Social Care Organisations
- PTLLS qualification enables her to train and develop staff both internally and externally.
- Post Graduate In HR Learning and Development
- Achieved level 7 Master’s Degree qualification in Human Resource Management & Development.
I am passionate about social care, actively pursuing learning and development opportunities to improve the quality of care and service for those within the community. My focus has not changed since I began my career in care.
'My passion has always been to help others, I am incredibly privileged that my role enables me to make a positive difference'
I have worked in the social care sector for numerous years and I am dedicated to making a difference. My role within Complete Care is to provide our customers with up-to-date financial information. I work alongside Sara running the business and looking at opportunities to improve and develop our service.
I am the lead person and solely responsible for the company's Electronic Call Monitoring (ECM) data that we provide to both local authorities, Wakefield and Kirklees. I also audit the systems we have in place to ensure our customers receive the right level of care.
I hold qualifications in;
Level 3 IT
NVQ 3 Business and Administration
NVQ Level 3 in Leadership and Management
PTLLS qualification
Wayne works in partnership with others to identify innovative ideas to improve or develop the service we offer to our customers
'My focus is on how we can utilise technology to improve the service we offer our customers, ensuring our team have the right tools to deliver quality, person-centred care'
I joined the Complete Care team in 2016 as a Care Coordinator. I wanted the opportunity to further my knowledge and skills as I am passionate about social care. In 2022 I was promoted to the role of Care Manager for the company.
I am committed to delivering quality, person-centred care, my focus is always on how we can improve the service. I ensure my entire team have high standards of quality care, by supporting them out in the community as well as in the office. I work hard to ensure staff and customer's needs are met through careful monitoring and supervision.
I understand the importance of continuous learning and development and share the same values as the company. As a result of my commitment to learning, I am currently working towards my level 5 qualification in Health and Social Care.
My passion is helping people and I am fortunate to have a fantastic team to help me provide such a great service, vital to our local community.
I joined the company in 2018 as a Community Care Worker, this was my first care position and I absolutely loved this role.
In 2019 I progressed to Buddy and then Team Leader in 2020. My current role is now Care Coordinator, overseeing the work of the Senior Team Leader and Team Leaders.
I am passionate about helping others in my local community and feel my role allows me to make a positive difference.
I love how rewarding working in social care is whilst working with a team of like-minded individuals, who are equally committed and share the same vision and values of the company.
I have always worked in care and began my career as a community care worker. After a short while I was promoted to Care Coordinator, this was a role I thoroughly enjoyed as I could ensure that the people i supported out in the community received the best possible care. I was responsible for managing and leading a team of twenty staff. It was during this time that I achieved my level 4 in Health and Social Care.
After Complete Care won the tender for Kirklees I was part of a team that transferred across to the company in 2011. I was the Kirklees Coordinator for Mirfield and then Denby Dale. Since joining Complete Care in 2011 I have been a finalist in the Care Awards no less than three times and even won the Regional Award for care coordinator in 2015. I loved my role as Coordinator but was attracted to the role of trainer and manual handling facilitator within the company. Complete Care identified my skills as a trainer, which led me to complete a training qualification in manual handling. I am now the sole trainer for Complete Care using my experience and knowledge to train others.
'This year I have been nominated for the Care Trainer Award 2019, i am excited to be part of an amazing team that inspires and values passion'
I joined the team as a Community Care Worker back in 2018. I had never done care before but immediately fell in love with my role. I love helping others and get a great sense of pride knowing I have made a difference. As a result of my passion, I was made 'Buddy' and then went on to become a senior team leader.
I am currently working towards my NVQ 3 in Health and Social Care. I have built a wealth of experience and focused on developing my skills further.
I love what I do and cannot imagine doing anything else.
I enjoy helping others which is why I chose to work in social care. Since joining the team, I have built up my confidence to progress from 'buddy' to Team Leader. Helping new starters that are new to care is a great experience, I love to tell people how rewarding it is to work in social care and show them how we make a positive difference.
I am currently studying for my NVQ level 3 in Health and Social Care
Hannah Hewson is the dedicated Admin Assistant at Complete Care West Yorkshire, where she plays a crucial role in ensuring the smooth operation of the organisation. With her exceptional company skills and attention to detail, Hannah supports various administrative tasks that contribute to the overall efficiency of the team.
Her friendly and approachable nature makes her a valuable point of contact for both colleagues and clients alike. Committed to fostering a positive work environment, Hannah's contributions help to uphold the high standards of care and service that Complete Care West Yorkshire is known for.
Information on this page is displayed without responsibility for its accuracy on the part of homecare.co.uk. Please contact Complete Care West Yorkshire Ltd to verify any information. View our terms and conditions. Complete Care West Yorkshire Ltd has an Enhanced Service - more info.
