Complete Care West Yorkshire Ltd

We absolutely love complete care, staff are so kind and warm hearted and do the upmost best in every situation. The way my mum is cared for is amazing just what anyone would want for their family member or friend , we would recommend to anyone.

We are very happy with the service received from Complete Care West Yorkshire. My only reason for putting 4 stars not 5 is last year there was a recurrent issue which took longer than expected to resolve on the ground, even though management were responsive to, apologetic and appreciative of my feedback each time I informed them of the matter. That aside and resolved for several months now, the vast majority of and most recent service has been 5-star, and we'd have no hesitation in recommending Complete Care West Yorkshire to others.

My mother only has the carers 5 days (mornings) a week so I don't have any contact with them. The reason being, it gives me peace of mind that she is ok until I get there. She seems happy enough with her care and it's nice for her to see a different face each morning.

Complete Care has a very good group of carers. They carry out their duties efficiently with kindness and good humour.

Knowing that my aunt is in safe hands and all her needs would be met and they would contact me if there was a problem.

The office staff have also been brilliant - helping us navigate this difficult situation - and recommending appropriate changes to the care package.

I really value the support from the Complete Care team in helping me to care for my husband. The carers are very competent and I appreciate how well they look after my husband with respect, kindness and patience. They ask how he is, chat with us together and individually, which is good for us both. Once he is safe and comfortable, if time allows, the carers assist me with related tasks which takes some of the pressure off me. Any concerns are raised, noted and followed up by the carers or office who respond quickly. The weekly clean is also of a high standard from an efficient friendly, young lady. I have already recommended Complete Care to a friend.

The care provided was excellent, the carers were all incredibly thorough, thoughtful, friendly and efficient. More importantly they treated the resident with dignity and love, always chatting with her and giving her time, patience and care of the highest quality, right up until the last.

Everyone at Complete Care is caring and friendly and my mum looks forward to their visits twice a day. They go above and beyond to help her and they all have a sense of humour and I can call them at any time if I need to.

My mum is very happy with Complete Care after a bad experience with a previous company. The carers are amazing and managed to build up her trust again. I know she is safe and well looked after and that they are enabling her to live independently the way she wants to.

Could not wish for better staff and service. Nothing seems to be a problem always happy to help where possible. Would be happy to recommend to anyone.

We have used Complete Care now for a few years to help look after my elderly mother who is now house bound and has limited mobility. The business is very well run and all the carers will go the extra yard to cater for every clients needs where ever possible. Senior staff keep us informed of everything going off and we can access the carers notes via an app you can download to your mobile which is very handy. All carers smartly dressed and arrive punctually would highly recommend to anyone looking for care for loved ones.

The care I receive from complete care, all staff and carers, are very kind and helpful. They are always on time well presented in appearance. I'm grateful for the support they all give me, very understanding with problems that I have and I'm going through. I definitely recommend to anybody who needs care for themselves.

The care provided to my mum from Complete Care West Yorkshire has been great. All the staff and carers are very kind, caring and carry out the tasks for mum just as we expected. Mum is very comfortable with the carers and they show her kindness and dignity on every visit. They keep her home tidy, clean and keep in touch with us should there be any issues. The app is a fantastic tool for us to use, we can keep track on mums daily life and it gives us peace of mind that she has eaten, showered and her general well being.

I am extremely pleased with the service Complete Care West Yorkshire provide for my mum. All the staff are very caring and understand her needs, they give her the assistance and reassurance she needs, giving her the opportunity to be independent in her own home. The carers are very reliable and they will relay any messages direct to me if they have any problems. The management and office staff are always very helpful on the telephone and can deal with any issues.

I am writing to express my sincere gratitude to Complete Care for the exceptional care they have provided to my father over the past 16 months. Their compassion, dedication, and unwavering support have made a profound difference in his life, and I am truly grateful for their services. The care team at Complete Care has consistently gone above and beyond their duties. Their genuine empathy and understanding have created a warm and welcoming environment for my father, making him feel valued and respected. Their ability to connect with him on a personal level has fostered a sense of trust and comfort that has been invaluable. Their patience and encouragement have empowered him to continue living at home and enjoy a fulfilling life. Their ability to adapt their approach to meet his changing needs has been a testament to their professionalism and expertise. I would like to extend a special thank you to six members of staff in particular for their exceptional care and kindness.

Excellent experience of Complete Care and cannot fault their service at all. Extremely happy with everyone I have met and spoken to in person and via the telephone, particularly two staff members who have been great in my interactions with them. The carer who initially came to see my mum was very professional and friendly and took her time to find out my mum's requirements and to put us both at ease. All the carers who have visited my mum have been brilliant, very warm and friendly and have introduced themselves on arrival, nothing too much trouble for them, and keen to go the extra mile for my mum to make sure she was not left wanting anything. A great care provider, who I would not hesitate to use again as they have been fabulous and made me feel at ease whilst they were visiting my mum. Their professionalism is outstanding from the management down to the carers. Thank you for your service.

Complete Care staff always treat Mum with the utmost care, respect, and dignity as a family we are very happy with the level of care that is provided for Mum. An exceptional and would not hesitate to recommend them to anyone looking for a care package.

No complaints, all very good.

I cannot recommend this company highly enough.