Complete Care West Yorkshire Ltd is a well-established community care provider, dedicated to delivering quality care services in Wakefield and Mirfield. The company takes great pride in offering high-quality, person centred care services that cater to the unique needs of clients and their families.
The team of professional care workers are highly trained and qualified, with a deep commitment to helping the vulnerable members of the community. They provide a wide...
Care Provided by Complete Care West Yorkshire Ltd
Types of Home Care
- Visiting Care
- 24 Hour Care
- Overnight Care (Waking)
- Overnight Care (Sleeping)
Minimum Visit Duration (Visiting Care)
- 30 minutes
Contract Durations
- Ongoing / Long Term
- Respite / Short Term
Age Ranges
- Older Person Care (65+)
- Younger Adult Care (18-65)
Personal Care Services
- Washing & Dressing
- Toileting Assistance
- Medication Assistance (Oral)
- Companionship
- Continence Care
- Feeding & Drinking Assistance
Household Services
- Cleaning Service
- Food Preparation & Serving
- Laundry Service
- Shopping Service / Errands
Other Care Provided
- Dementia
- Parkinson's Disease
- Stroke
- Cancer Care
- Palliative / End of Life Care
- Learning Disability / Autism
- Mental Health Condition
- Physical Disability
- Visual / Hearing Impairment
- Alcohol / Drug Misuse
- Hospital Discharge
Funding & Fees
Daily Charges per Person
- Hourly Visiting Care Fees: £23.16 - £32.66
We offer our care services at a consistent rate, and there are no additional fees for weekends or bank holidays. However, all agreed-upon care services are subject to charges. It's important to note that cancelled care calls are still chargeable, as our team of care professionals are paid for every scheduled visit.
We appreciate your understanding of these terms and thank you for placing your trust in our care team.
Contact Complete Care West Yorkshire Ltd to get a personalised quote:
Funding Types Accepted
- Private Funding (Self-funded)
- Direct Payments (from Local Authority/NHS)
- Local Authority (Contracted Provider)
- NHS (Contracted Provider)
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Good to Know
Owner
- Complete Care West Yorkshire Ltd
- Private Owned
Person in charge
- Sara Booth (Managing Director)
Complete Care West Yorkshire Ltd Reviews (186)
Complete Care West Yorkshire Ltd has a Review Score of 9.9 (9.869) out of 10, based on 85 reviews in the last 2 years.
Over all time Complete Care West Yorkshire Ltd has 186 reviews.
Everyone at Complete Care is caring and friendly and my mum looks forward to their visits twice a day. They go above and beyond to help her and they all have a sense of humour and I can call them at any time if I need to.
Thank you so much for your kind words! Were thrilled to hear that your mum enjoys her visits and that our team is able to provide her with the care and support she needs. Our staff truly strives to go above and beyond, and its wonderful to know their efforts, along with their friendly approach and...
My mum is very happy with Complete Care after a bad experience with a previous company. The carers are amazing and managed to build up her trust again. I know she is safe and well looked after and that they are enabling her to live independently the way she wants to.
Thank you for sharing your wonderful feedback! We're thrilled to hear that your mum is enjoying her experience with Complete Care after her previous difficulties. It's fantastic that our carers have managed to rebuild her trust and provide the support she needs to live independently. Her safety and...
Could not wish for better staff and service. Nothing seems to be a problem always happy to help where possible. Would be happy to recommend to anyone.
Thank you so much for your kind words! Were thrilled to hear that you had a positive experience with our staff and service. It's our goal to ensure that everything runs smoothly for our customers, and your recommendation means a lot to us. If there's anything else we can assist you with, please don't hesitate to reach out!
We have used Complete Care now for a few years to help look after my elderly mother who is now house bound and has limited mobility. The business is very well run and all the carers will go the extra yard to cater for every clients needs where ever possible. Senior staff keep us informed of everything going off and we can access the carers notes via an app you can download to your mobile which is very handy. All carers smartly dressed and arrive punctually would highly recommend to anyone looking for care for loved ones.
Thank you so much for taking the time to share your experience with Complete Care West Yorkshire. We're thrilled to hear that our team has been able to provide the support your mother needs and that you appreciate the dedication of our care professionals. It's wonderful to know that the...
The care I receive from complete care, all staff and carers, are very kind and helpful. They are always on time well presented in appearance. I'm grateful for the support they all give me, very understanding with problems that I have and I'm going through. I definitely recommend to anybody who needs care for themselves.
Thank you so much for your kind words! We're thrilled to hear that you've had a positive experience with our team at Complete Care West Yorkshire. Our care professionals strive to provide compassionate and person centred support, and it's wonderful to know that you feel understood and well cared...
The care provided to my mum from Complete Care West Yorkshire has been great. All the staff and carers are very kind, caring and carry out the tasks for mum just as we expected. Mum is very comfortable with the carers and they show her kindness and dignity on every visit. They keep her home tidy, clean and keep in touch with us should there be any issues. The app is a fantastic tool for us to use, we can keep track on mums daily life and it gives us peace of mind that she has eaten, showered and her general well being.
Thank you so much for taking the time to share your positive experience with Complete Care West Yorkshire. We are thrilled to hear that the care provided to your mum has met your expectations and that our staff has shown her the kindness and dignity she deserves. It's wonderful to know that the app...
I am extremely pleased with the service Complete Care West Yorkshire provide for my mum. All the staff are very caring and understand her needs, they give her the assistance and reassurance she needs, giving her the opportunity to be independent in her own home. The carers are very reliable and they will relay any messages direct to me if they have any problems. The management and office staff are always very helpful on the telephone and can deal with any issues.
Thank you so much for your kind words about Complete Care West Yorkshire and the team. We are delighted to hear that you and your mum are pleased with the service she receives. Our care team strives to provide compassionate care while promoting independence, so it's wonderful to know that we're...
I am writing to express my sincere gratitude to Complete Care for the exceptional care they have provided to my father over the past 16 months. Their compassion, dedication, and unwavering support have made a profound difference in his life, and I am truly grateful for their services. The care team at Complete Care has consistently gone above and beyond their duties. Their genuine empathy and understanding have created a warm and welcoming environment for my father, making him feel valued and respected. Their ability to connect with him on a personal level has fostered a sense of trust and comfort that has been invaluable. Their patience and encouragement have empowered him to continue living at home and enjoy a fulfilling life. Their ability to adapt their approach to meet his changing needs has been a testament to their professionalism and expertise. I would like to extend a special thank you to six members of staff in particular for their exceptional care and kindness.
Thank you so much for taking the time to share your heartfelt feedback about the care your father has received from Complete Care West Yorkshire. We are truly humbled by your kind words and are delighted to hear that our team has made such a positive impact on his life.At Complete Care West...
Excellent experience of Complete Care and cannot fault their service at all. Extremely happy with everyone I have met and spoken to in person and via the telephone, particularly two staff members who have been great in my interactions with them. The carer who initially came to see my mum was very professional and friendly and took her time to find out my mum's requirements and to put us both at ease. All the carers who have visited my mum have been brilliant, very warm and friendly and have introduced themselves on arrival, nothing too much trouble for them, and keen to go the extra mile for my mum to make sure she was not left wanting anything. A great care provider, who I would not hesitate to use again as they have been fabulous and made me feel at ease whilst they were visiting my mum. Their professionalism is outstanding from the management down to the carers. Thank you for your service.
Thank you so much for your kind words and positive feedback about your experience with Complete Care West Yorkshire. We are thrilled to hear that you are extremely happy with the service provided by our care team. It is wonderful to know that our care team have been professional, friendly, and...
Complete Care staff always treat Mum with the utmost care, respect, and dignity as a family we are very happy with the level of care that is provided for Mum. An exceptional and would not hesitate to recommend them to anyone looking for a care package.
Thank you for your positive feedback and kind words. We are thrilled to hear about the exceptional care our team are providing to your mum. Your feedback means the world to us. We will pass these positive comments on to the team. Thank you again.
No complaints, all very good.
Thank you for your positive feedback! We are thrilled to hear that you are happy with the service you received from Complete Care West Yorkshire. Your satisfaction is our top priority, and we appreciate your kind words.
My 89-year-old mother met a man who became an inappropriate visitor. The carers not only asked him to leave but phoned myself and informed me immediately. The situation has now been resolved. The quick thinking and actions of their staff certainly made a big difference.
I cannot recommend this company highly enough.
Thank you so much for taking the time to share your feedback with us. We are thrilled to hear that our care professionals were able to assist in resolving the situation with your mother and the inappropriate visitor promptly and effectively. Ensuring the safety and well-being of our clients is our...
The carers have gone above and beyond to ensure that my mum is comfortable, safe, and happy. They have taken the time to get to know her, understand her needs, and provide personalised care that makes a significant difference in her quality of life. Their kindness and patience are truly remarkable, and it is clear that they genuinely care about her well-being.
To anyone seeking care for a loved one, I wholeheartedly recommend this team of carers. Their commitment to excellence and their genuine care for their clients makes them an outstanding choice. Thank you for making a positive impact on our lives and for being such an integral part of my mum's care journey.
Thank you for your kind words and glowing review. We are thrilled to hear about the exceptional care our team has provided for your mum. Your feedback means the world to us, and we are honored to be a part of her care journey. Please don't hesitate to reach out if you need anything.
I have found Complete Care to be very reliable and I consider them to be caring and professional. I am very happy with the service they provide.
We are pleased to hear that you're finding Complete Care West Yorkshire to be reliable, caring, and a professional service. It's great that you're happy with the care and support provided. Your feedback is very much appreciated by the team. Thank you for sharing your positive experience!
From the first visit, we found each one of the care team understanding and able to overcome my Mother's unpredictable moods, they have been professional and carried out their visits with compassion and skill.
Thank you very much for taking the time to leave us such a lovely review. Our skilled team is focused on making a positive difference and providing the very best care to clients within their own homes. Our team strives to understand the individual needs of their clients so that the care being...
Been with them for over 12 months, outstanding service/help. All the staff are very helpful and friendly even in the most stressful situations. Very responsive, and great advice to help us move forward, and make things better for, Mum. Thank you all.
Thank you for your positive feedback regarding the care and support provided to your mother over the past year. We are delighted to know that our team has consistently delivered an outstanding service, maintaining a friendly and professional approach even during challenging situations. It is our...
Very kind, caring and professional with Mum. Lovely girls, a pleasure to have them helping with her care.
Thank you very much for taking the time to leave us such a positive review, it is very much appreciated. We are delighted that you are happy with the care your mum receives and that the team is meeting her needs. We look forward to continuing our care for as long as you need us.
Very good service, no problems with staff.
Thank you for your kind words, we will be sure to pass on your comments to the team, who work hard to make a positive difference. Thank you again.
Very competent and well used to changes. All good for my husband.
Thank you very much for taking the time to leave us your review, we very much appreciate it. We are delighted that you are happy with the care for your husband. Our team will be happy to hear they are doing a great job. Thank you again.
Very polite and I am so glad I chose this company to help me.
Thank you very much for taking the time to leave us your positive review. We very much appreciate your kind comments and are delighted that you are highly satisfied with the care provided. Our care professionals are very committed to making a positive difference and it is reassuring to know our team is polite, courteous, and above all meeting your needs. Thank you once again.
Regulatory Rating
Care Quality Commission (CQC) Rating
Date: 05 November 2021- Caring Good
- Effective Good
- Responsive Good
- Safe Good
- Well-led Good
Inspection ratings
We rate most services according to how safe, effective, caring, responsive and well-led they are, using four levels:
- Outstanding - The service is performing exceptionally well.
- Good - The service is performing well and meeting our expectations.
- Requires Improvement - The service isn't performing as well as it should and we have told the service how it must improve.
- Inadequate - The service is performing badly and we've taken action against the person or organisation that runs it.
- Not rated - we have not yet rated this area of the service, this is normally because the assessments we have carried out have been focused on other key questions.
News (6)
- Posted: Friday 22 Aug 2025As a family-run, award-winning care provider in Wakefield and Mirfield, Complete Care West Yorkshire is recognised for delivering high-quality home care services, dementia support, and training for businesses and care...
- Posted: Wednesday 19 Jun 2024In an effort to enhance the quality of care and support provided to their clients in the community, Complete Care West Yorkshire Ltd has announced that they will be rolling...
- Posted: Wednesday 19 Jun 2024In a heart warming display of community spirit and support for a vital cause, Complete Care West Yorkshire recently participated in the local Race for Life event at Thornes Park....
Awards / Recognitions (35)
- Recipient: Complete Care West Yorkshire LtdDate: Friday 14 Mar 2025
- Recipient: Complete Care West Yorkshire LtdDate: Friday 14 Mar 2025
- Recipient: Complete Care West Yorkshire LtdDate: Friday 14 Mar 2025
Meet the Team (8)
The company is privately owned and managed by myself, Sara Booth. I have over 25 yrs of experience in both the private and public sectors.
- Level 4 Registered Managers Award
- HE Certificate in The Management of Health and Social Care Organisations
- PTLLS qualification enables her to train and develop staff both internally and externally.
- Post Graduate In HR Learning and Development
- Achieved level 7 Master’s Degree qualification in Human Resource Management & Development.
I am passionate about social care, actively pursuing learning and development opportunities to improve the quality of care and service for those within the community. My focus has not changed since I began my career in care.
'My passion has always been to help others, I am incredibly privileged that my role enables me to make a positive difference'
I have worked in the social care sector for numerous years and I am dedicated to making a difference. My role within Complete Care is to provide our customers with up-to-date financial information. I work alongside Sara running the business and looking at opportunities to improve and develop our service.
I hold qualifications in;
- Level 3 IT
- NVQ 3 Business and Administration
- NVQ Level 3 in Leadership and Management
- PTLLS qualification
'My focus is on how we can utilise technology to improve the service we offer our customers, ensuring our team has the right tools to deliver quality, person-centred care'
I joined the Complete Care team in 2016 as a Care Coordinator. I wanted the opportunity to further my knowledge and skills as I am passionate about social care. In 2022 I was promoted to the role of Care Manager for the company.
I am committed to delivering quality, person-centred care, my focus is always on how we can improve the service. I ensure my entire team have high standards of quality care, by supporting them out in the community as well as in the office. I work hard to ensure staff and customer's needs are met through careful monitoring and supervision.
I understand the importance of continuous learning and development and share the same values as the company. As a result of my commitment to learning, I am currently working towards my level 5 qualification in Health and Social Care.
My passion is helping people and I am fortunate to have a fantastic team to help me provide such a great service, vital to our local community.
I joined the company in 2018 as a Community Care Worker, this was my first care position and I absolutely loved this role.
In 2019 I progressed to Buddy and then Team Leader in 2020. My current role is now Care Coordinator, overseeing the work of the Senior Team Leader and Team Leaders.
I am passionate about helping others in my local community and feel my role allows me to make a positive difference.
I love how rewarding working in social care is whilst working with a team of like-minded individuals, who are equally committed and share the same vision and values of the company.
I have always worked in care and began my career as a community care worker. After a short while I was promoted to Care Coordinator, this was a role I thoroughly enjoyed as I could ensure that the people i supported out in the community received the best possible care. I was responsible for managing and leading a team of twenty staff. It was during this time that I achieved my level 4 in Health and Social Care.
After Complete Care won the tender for Kirklees I was part of a team that transferred across to the company in 2011. I was the Kirklees Coordinator for Mirfield and then Denby Dale. Since joining Complete Care in 2011 I have been a finalist in the Care Awards no less than three times and even won the Regional Award for care coordinator in 2015. I loved my role as Coordinator but was attracted to the role of trainer and manual handling facilitator within the company. Complete Care identified my skills as a trainer, which led me to complete a training qualification in manual handling. I am now the sole trainer for Complete Care using my experience and knowledge to train others.
'This year I have been nominated for the Care Trainer Award 2019, i am excited to be part of an amazing team that inspires and values passion'
I joined the team as a Community Care Worker back in 2018. I had never done care before but immediately fell in love with my role. I love helping others and get a great sense of pride knowing I have made a difference. As a result of my passion, I was made 'Buddy' and then went on to become a senior team leader.
I am currently working towards my NVQ 3 in Health and Social Care. I have built a wealth of experience and focused on developing my skills further.
I love what I do and cannot imagine doing anything else.
I enjoy helping others which is why I chose to work in social care. Since joining the team, I have built up my confidence to progress from 'buddy' to Team Leader. Helping new starters that are new to care is a great experience, I love to tell people how rewarding it is to work in social care and show them how we make a positive difference.
I am currently studying for my NVQ level 3 in Health and Social Care
Hannah Hewson is the dedicated Admin Assistant at Complete Care West Yorkshire, where she plays a crucial role in ensuring the smooth operation of the organisation. With her exceptional company skills and attention to detail, Hannah supports various administrative tasks that contribute to the overall efficiency of the team.
Her friendly and approachable nature makes her a valuable point of contact for both colleagues and clients alike. Committed to fostering a positive work environment, Hannah's contributions help to uphold the high standards of care and service that Complete Care West Yorkshire is known for.
Information on this page is displayed without responsibility for its accuracy on the part of homecare.co.uk. Please contact Complete Care West Yorkshire Ltd to verify any information. View our terms and conditions. Complete Care West Yorkshire Ltd has an Enhanced Service - more info.