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Home Instead Sutton Coldfield

196 Boldmere Road, Sutton Coldfield B73 5UE
Home Instead Sutton Coldfield Logo
Home Instead Sutton Coldfield logo
I cannot recommend this company enoughChristine K(Daughter of Client/Service User)
Home Instead Sutton Coldfield, Sutton Coldfield
Home Instead Sutton Coldfield, Sutton Coldfield
Home Instead Sutton Coldfield, Sutton Coldfield

Home Instead (Sutton Coldfield) supports the ageing population with care needs to remain independent in their own homes for as long as possible.

Home is where you made those lifelong memories and the experienced Care Professionals - who receive ongoing training and professional training - are able to provide quality, effective and personalised care, taking pride in showing empathy and compassion at all times. They share a vision to change...  

Care Provided by Home Instead Sutton Coldfield

Types of Home Care

  • Visiting Care
  • Live-in Care
  • 24 Hour Care
  • Overnight Care (Waking)
  • Overnight Care (Sleeping)

Minimum Visit Duration (Visiting Care)

  • 30 minutes

Contract Durations

  • Ongoing / Long Term
  • Respite / Short Term

Age Ranges

  • Older Person Care (65+)
  • Younger Adult Care (18-65)

Personal Care Services

  • Washing & Dressing
  • Toileting Assistance
  • Medication Assistance (Oral)
  • Companionship
  • Continence Care
  • Feeding & Drinking Assistance

Household Services

  • Cleaning Service
  • Food Preparation & Serving
  • Laundry Service
  • Shopping Service / Errands
  • Transportation Service

Other Care Provided

  • Dementia
  • Parkinson's Disease
  • Stroke
  • Cancer Care
  • Palliative / End of Life Care
  • Learning Disability / Autism
  • Mental Health Condition
  • Physical Disability
  • Visual / Hearing Impairment
  • Alcohol / Drug Misuse
  • Hospital Discharge

Funding & Fees

Daily Charges per Person

  • Hourly Visiting Care Fees: £30 - £40
  • Weekly Live-in Care Fees: £1,500 - £1,700
  • 30 Minute Visiting Care Fees: £25 - £30

Available on request

The price(s) shown are provided by the agency. Contact Home Instead Sutton Coldfield for full pricing details and T&Cs.

Contact Home Instead Sutton Coldfield to get a personalised quote:

Funding Types Accepted

  • Private Funding (Self-funded)
  • Direct Payments (from Local Authority/NHS)
  • Local Authority (Contracted Provider)
  • NHS (Contracted Provider)

Good to Know

Group/Owner

Person in charge

  • Aman Gill (Managing Director)

Home Instead Sutton Coldfield Reviews (45)

9.7

Home Instead Sutton Coldfield has a Review Score of 9.7 (9.748) out of 10, based on 13 reviews in the last 2 years. Over all time Home Instead Sutton Coldfield has 45 reviews.

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Showing 45 reviews matching selected criteria
Review from Pauline K (Client / Service User) published on 14 February 2018 Submitted via Postal Card
Overall Experience

The caregiving provided by Home Instead enables me to live the life I wish to lead, independently in my home. The professionalism of the caregivers and the quality of the office staff is excellent. Caregiving from Home Instead Sutton Coldfield materially changes my life.

Reply from Sally Clough, Director at Home Instead Sutton Coldfield

We see it as a privilege to support you, Pauline, thank you.

Staff
Care / Support
Management
Treated with Dignity
Value for Money
Review from P R (Client / Service User) published on 7 June 2017 Submitted via Postal Card
Overall Experience

Home Instead Senior Care is a fine company with great staff.

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Treated with Dignity
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Review from V H (Daughter of Client) published on 26 January 2017 Submitted via Postal Card
Overall Experience
I asked Home Instead to visit when dad was in hospital for a prolonged period, leaving Mum on her own, she was post-stroke. I needed a reliable service and generally, this is what has been received during the week. Mum and Dad have consistent carers whom they have got to know and vice vera. It is rare for the carer not to arrive although this has happened a couple of times.

Home Instead have strived to find replacements when this happens. Mum and Dad's weekend carers are generally good but don't give quite the same level of care. Home Instead communicate well with me as needed and provide me with a timetable. I have generally been very satisfied with their service.

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Review from Charles B (Son of Client) published on 9 November 2016 Submitted via Postal Card
Overall Experience

Mum and Dad found it hard to keep on top of general housekeeping in their flat because of mobility issues. Home Instead Senior Care provide a carer/cleaner for 2 hourly sessions per week. The carer is invariably helpful and cheerful and has become as much a friend as a helper. They look forward to the visits as a social event. I have been very pleased with the help and care shown to my parents.

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Review from Shirley J (Daughter of Client) published on 8 November 2016 Submitted via Postal Card
Overall Experience
- Well organised service/ cannot recommend this carer highly enough, she is a true friend.
- Easily contactable.
- Carer always punctual, always stays full time supposed to if not longer.
- Carer treats mom with dignity and respect.
- She is very friendly and caring and has got to know mom well.
Mom has severe dementia so this is really good as her carer can interpret moms requests and guide her to a better place mentally when distressed.

I have great peace of mind on days the carer visits as I know mom will be well looked after.

Staff
Care / Support
Management
Treated with Dignity
Value for Money

Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 22 April 2023
Overall Good
  • Caring Good
  • Effective Good
  • Responsive Good
  • Safe Good
  • Well-led Requires improvement
Care Quality Commission is responsible for the registration and inspection of social care services in England. View Latest Report

News (0)

News

There are no news items for Home Instead Sutton Coldfield.

Awards / Recognitions (10)

  • Recipient: Home InsteadDate: Friday 30 May 2025
  • Recipient: Home InsteadDate: Friday 31 May 2024
  • Recipient: Home InsteadDate: Wednesday 31 May 2023

Meet the Team (6)

Lisa Brannon Job Title: Care Manager
Lisa Brannon

Lisa has worked for Home Instead for 5 years and is our Care Manager. She works closely with our dedicated Care Professionals as well as ensuring our amazing clients are supported with the utmost professionalism, quality and relationship-led care.

She enjoys the variety of her role, building strong relationships with Care Professionals and clients alike.

Aman Gill Job Title: Owner/Managing Director
Aman Gill

As Owner/Managing Director of Home Instead Sutton Coldfield, Aman takes pleasure in making a tangible difference in people’s lives.

Our wonderful Care Professionals and office staff bring great joy to our clients and their family members, for which he is sincerely thankful.

Elle Jones Job Title: Care Coordinator
Elle Jones

Elle started her career as a senior carer in a nursing home, supporting people with Dementia. Having joined Home Instead as a Field Care Supervisor, she is now a Care Coordinator, ensuring carers' schedules are efficient and effective according to our clients' requirements.

She is passionate about her work and admires the values and beliefs Home Instead are known for.

Teresa Buck Job Title: Field Care Supervisor
Teresa Buck

Teresa is a Field Care Supervisor and has worked for Home Instead for 9 years.

She enjoys the diversity of the role and lives by the belief that “You’re at work for a large proportion of your life, therefore for a great work-life balance, it’s imperative you love what you do”.

Harry Mahmood Job Title: Field Care Supervisor
Harry Mahmood

Having previously appeared on The Apprentice and being awarded the British Empire Medal for his charitable efforts during the COVID period, Harry engages with and supports all our person-centred and passionate Care Professionals to deliver the highest standard of care to clients.

Harry also does a wonderful job of building strong relationships with organisations in the local community, ensuring individuals receive an all-encompassing service.

Enneka Dunning Job Title: Recruiter
Enneka Dunning

Enneka has worked for Home Instead for over 10 years, helping Care Professionals along the recruitment journey through to employment.

She believes that nurturing and supporting our amazing Care Professionals makes for happy and contented carers and therefore satisfied clients.

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