Home Instead Wirral is the first domiciliary care company to receive a CQC outstanding rating in the area (July 2019).
Home Instead (Wirral) offers a carefully selected and friendly team of Care Professionals who carry out quality care for older people. The Care Professionals are matched to their clients and have regular calls to provide consistency.
Care is personalised and carried out with a focus on dignity and respect, for which...
Care Provided by Home Instead (Wirral)
Types of Home Care
- Visiting Care
- Live-in Care
- 24 Hour Care
- Overnight Care (Waking)
- Overnight Care (Sleeping)
Minimum Visit Duration (Visiting Care)
- 60 minutes
Contract Durations
- Ongoing / Long Term
- Respite / Short Term
Age Ranges
- Older Person Care (65+)
- Younger Adult Care (18-65)
Personal Care Services
- Washing & Dressing
- Toileting Assistance
- Medication Assistance (Oral)
- Companionship
- Continence Care
- Feeding & Drinking Assistance
Household Services
- Cleaning Service
- Food Preparation & Serving
- Laundry Service
- Shopping Service / Errands
- Transportation Service
Other Care Provided
- Dementia
- Parkinson's Disease
- Stroke
- Cancer Care
- Palliative / End of Life Care
- Learning Disability / Autism
- Mental Health Condition
- Physical Disability
- Visual / Hearing Impairment
- Hospital Discharge
Funding & Fees
Daily Charges per Person
- Hourly Visiting Care Fees: from £39.50
- Weekly Live-in Care Fees: from £1,800
Please contact us for further information.
Contact Home Instead (Wirral) to get a personalised quote:
Funding Types Accepted
- Private Funding (Self-funded)
- Direct Payments (from Local Authority/NHS)
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Local Authority (Contracted Provider) -
NHS (Contracted Provider) -
Good to Know
Group/Owner
- Home Instead
- Private Owned
Person in charge
- Catharine Chalton (Franchise Owner)
Home Instead (Wirral) Reviews (89)
Home Instead (Wirral) has a Review Score of 9.8 (9.793) out of 10, based on 25 reviews in the last 2 years.
Over all time Home Instead (Wirral) has 89 reviews.
I feel it very helpful and enjoy my carers coming each day.
To date, we have no complaints. The service has been excellent, the Carers are friendly, efficient and punctual.
The admin, management and care team were friendly, caring and considerate. We couldn't have asked for better home care.
Many thanks for your feedback, we will pass this information onto our team who as we believe they thoroughly deserve this great feedback.
During this time he has got to know them and it has been good to have continuity of care with the same team. The quality of care has been excellent and they have been very helpful to me.
Thank you, your feedback is very much appreciated.
Very compatible carers, always on time and kind. Built good friendly relationships. Very satisfied customer.
Thank you for using our services, we are delighted you are so satisfied.
I used Home Instead Senior Care Wirral to care for my mother for almost two years and they were excellent. I recommend them without hesitation or reservation. They are genuinely kind and compassionate people who care about the elderly.
My mum adored the ladies who looked after her from Home Instead and used to look forward to their visits. Nothing was too much trouble for them. Our family shall always remain grateful to them.
Many thanks for your great feedback. It is greatly appreciated. We are proud of the service we have provided for your parents and indeed for all of our clients.
It enables me to stay in my own home.
Lovely caring ladies, always kind and helpful when they are here.
Staff helpful and kind. Punctual, clean and tidy. My carer works well and does not waste time.
Regulatory Rating
Care Quality Commission (CQC) Rating
Date: 11 July 2019- Caring Outstanding
- Effective Good
- Responsive Outstanding
- Safe Good
- Well-led Outstanding
Inspection ratings
We rate most services according to how safe, effective, caring, responsive and well-led they are, using four levels:
- Outstanding - The service is performing exceptionally well.
- Good - The service is performing well and meeting our expectations.
- Requires Improvement - The service isn't performing as well as it should and we have told the service how it must improve.
- Inadequate - The service is performing badly and we've taken action against the person or organisation that runs it.
- Not rated - we have not yet rated this area of the service, this is normally because the assessments we have carried out have been focused on other key questions.
News (0)
There are no news items for Home Instead (Wirral).
Awards / Recognitions (9)
- Recipient: Home InsteadDate: Friday 30 May 2025
- Recipient: Home InsteadDate: Friday 31 May 2024
- Recipient: Home InsteadDate: Wednesday 31 May 2023
Meet the Team (3)
Rebecca began her career with Home Instead as a Care Professional in Wetherby in 2012, after graduating from University. Since then she has developed her knowledge, skills and experience across all aspects of the business, working at a number of Home Instead franchises, before arriving at our Chester office as General Manager in 2022.
Rebecca is now Group General Manager for our enterprise group, comprising Home Instead Wirral, Home Instead Chester and Home Instead Liverpool South.
Mary has also worked for Home Instead for 15 years. If you live in South Wirral she will also ensure you get the premium service you deserve.
Nicci joined Home Instead in 2015 as a Care Professional and hasn’t looked back since. She has progressed through several key roles and today she leads the operations team in our West Kirby office
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