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Home Instead (Barnet)

1st Floor Raydean House, 15-17 Western Parade, Great North Road, London EN5 1AD
Home Instead (Barnet) Logo
Home Instead (Barnet) logo
Home Instead (Barnet), London
Home Instead (Barnet), London
Home Instead (Barnet), London

Home Instead Barnet provides award-winning personalised home care for older people that is dignified, reliable and relationship-led.

The care is tailored, flexible and adaptable to the client's needs and lifestyle. As daily tasks become more challenging in the home, Home Instead offers support to clients and their families with a range of support to help clients continue to maintain independence. All Care Professionals can support with home help, dementia care,...  

Care Provided by Home Instead (Barnet)

Types of Home Care

  • Visiting Care
  • Live-in Care
  • 24 Hour Care
  • Overnight Care (Waking)
  • Overnight Care (Sleeping)

Minimum Visit Duration (Visiting Care)

  • 60 minutes

Contract Durations

  • Ongoing / Long Term
  • Respite / Short Term

Age Ranges

  • Older Person Care (65+)
  • Younger Adult Care (18-65)

Personal Care Services

  • Washing & Dressing
  • Toileting Assistance
  • Medication Assistance (Oral)
  • Companionship
  • Continence Care
  • Feeding & Drinking Assistance

Household Services

  • Cleaning Service
  • Food Preparation & Serving
  • Laundry Service
  • Shopping Service / Errands
  • Transportation Service

Other Care Provided

  • Dementia
  • Parkinson's Disease
  • Stroke
  • Cancer Care
  • Palliative / End of Life Care
  • Learning Disability / Autism
  • Mental Health Condition
  • Physical Disability
  • Visual / Hearing Impairment
  • Hospital Discharge

Funding & Fees

Daily Charges per Person

  • Hourly Visiting Care Fees: from £36
  • Weekly Live-in Care Fees: from £1,785

Fees are based on care needs, call us to get an accurate quote on the fees.

The price(s) shown are provided by the agency. Contact Home Instead (Barnet) for full pricing details and T&Cs.

Contact Home Instead (Barnet) to get a personalised quote:

Funding Types Accepted

  • Private Funding (Self-funded)
  • Direct Payments (from Local Authority/NHS)
  • Local Authority (Contracted Provider)
  • NHS (Contracted Provider)

Good to Know

Group/Owner

Person in charge

  • Sandra Wharton (Care Manager)

Home Instead (Barnet) Reviews (63)

9.5

Home Instead (Barnet) has a Review Score of 9.5 (9.504) out of 10, based on 8 reviews in the last 2 years. Over all time Home Instead (Barnet) has 63 reviews.

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Showing 63 reviews matching selected criteria
Review from Pritam K (Son of Client) published on 30 April 2020 Submitted via Website
Overall Experience
Getting going was not as smooth as I'd hoped but the care and support my parents are receiving is excellent. I get regular, almost daily, check-ins from the team as to our, now rapidly changing, needs, which during this extremely difficult time is most definitely appreciated. Specifically, around Covid-19 they have stringent policies to protect both clients and staff which is very reassuring and they are well equipped which gives my parents the confidence that they are safe. Home Instead strive hard to match the carer with the client and in this, they did an excellent job. The care is primarily for my dad who is very ill, and they provide great care for him; but my mum who is elderly and simply needs assistance with some household tasks is also looked after and this gives me and my sister peace of mind, which is what we were looking for.

They are easy to contact 24h, as you'd expect, and very responsive (I have written emails late at night and have received responses in minutes).

Reply from Sohini Boron, Director at Home Instead (Barnet)

We apologise for the glitch when starting the care, and we are pleased we did find the right CAREGiver to match the needs of your parents. Our support extends to the whole family and we will work around the clock to achieve this.

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Review from Mark T (Son of Client) published on 30 April 2020 Submitted via Website
Overall Experience

We have been using Home Instead for a number of months to help with my mother, who has dementia and had several falls. The carers are wonderful and really good with mum. The company is flexible and help as much as they can at short notice. I would definitely recommend them.

Reply from Sohini Boron, Director at Home Instead (Barnet)

Thank you for your review, we are very happy to support your mother and do whatever we can to remain flexible to her needs.

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Review from Michael O (Son-in-law of Client) published on 30 April 2020 Submitted via Website
Overall Experience

Home Instead have cared for my Mother in Law for over 3 years with 2 visits a day. They have been reliable and offered a consistency in carers so that she and the carers build trust and friendship which is so important to my Mother in law. We have no hesitation in recommending Home Instead for clients that live on their own independently.

Reply from Sohini Boron, Director at Home Instead (Barnet)

Thank you for the kind feedback. Building relationships is very important to us and we are happy to have chosen the right CAREGivers who have been able to maintain this with your mother-in-law.

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Review from A W (Niece of Client) published on 17 April 2020 Submitted via Postal Card
Overall Experience

The Manager was so warm and friendly on the initial visit and that made me feel very confident. My point of contact in the office was also lovely and always around to speak to if needed. My Uncle's carer was just the best. Very clean and thorough and the perfect personality for my Uncle. She kept me informed and I know she really took her job very seriously. Thank you to her for the care and dignity you showed.

Reply from Sohini Boron, Director at Home Instead (Barnet)

Thank you for the kind feedback. We are really pleased to have looked after your uncle. Your input helped us to deliver care attentively and for our caregiver to provide the right care for him.

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Review from John N (Son of Client) published on 18 February 2020 Submitted via Postal Card
Overall Experience

The staff looked after my mum well.

Reply from Sohini Boron, Director at Home Instead (Barnet)

We are really pleased to know we provided the right support for your mum.

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Review from T N (Daughter of Client) published on 8 October 2019 Submitted via Website
Overall Experience

Home Instead gave care and support to my father for the last 18 months of his life. When my brother, who was caring for our father, was unexpectedly admitted to hospital we needed to find a care solution. We settled on Home Instead because they came across as not just professional, but as also wanting to try and provide care that genuinely suited the person being cared for. The way they provided care that changed with time and circumstances as my father became more frail and ill, was impressive. I was very touched by the number of Home Instead staff who came to my father's funeral.

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Review from I R (Client / Service User) published on 23 September 2019 Submitted via Postal Card
Overall Experience

Very effective and caring.

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Review from P G (Client / Service User) published on 17 June 2019 Submitted via Postal Card
Overall Experience

The carer was delightful and did exactly what was required.

Reply from Sohini Boron, Director at Home Instead (Barnet)

We are so pleased to hear you are happy with your CAREGiver and that your needs were met exactly as you needed.

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Review from J H (Daughter of Client) published on 29 May 2019 Submitted via Postal Card
Overall Experience

Home Instead gave care and support to my mother who had dementia and mobility problems. They managed to provide compatible caregivers who got to know her daily routine and adapted to help her with her changing needs. The caregivers were very caring, considerate and became good friends and understood her dementia. The service was regularly reviewed. The family could trust the caregivers to work alone with my mother.

Reply from Sohini Boron, at Home Instead (Barnet)

We are delighted to hear you are happy with the detailed level of service we provided. Our CAREGivers and team are so pleased to have been able to support your mother.

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Review from Anne P (Wife of Client) published on 29 May 2019 Submitted via Postal Card
Overall Experience

Home Instead first provided care to my husband in September 2018. They chose a wonderful man to look after him: so kind, thoughtful and full of care for his client. For six months my husband needed the help of one caregiver, then it became two before he was admitted to hospital where he sadly died. My initial contact with Home Instead was on a personal recommendation and I am delighted to endorse that recommendation. My beloved could not have received better care.

Reply from Sohini Boron, at Home Instead (Barnet)

Thank you for your kind review. Our CAREGiver and team are happy we were able to provide this care to your husband and support you.

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Review from Allan S (Son of Client) published on 22 November 2018 Submitted via Postal Card
Overall Experience

My mum managed to stay in her home for the last 8-9 years of her life - in large part due to the service that Home Instead provided. I have been particularly impressed with the care they take matching the most suitable carer to the client - it made a massive difference to my mum's quality of life.

My dad is 93 (divorced from my mum for over 50 years) and today Home Instead are visiting him. Hopefully, they can bring some sunshine into his life as well!

Reply from Dale Bevington, at Home Instead (Barnet)

Thank you so much for the review it really makes a difference to all of us!

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Review from Celeste T (Friend of Client) published on 26 October 2018 Submitted via Postal Card
Overall Experience

Impressed right from the start. Professional and caring office staff who matched caregivers thoughtfully. Always kept me informed, had regular reviews and supported me ensuring the right level of care for the client. As the hours and need increased, so did the support from the office and caregivers who worked so well as a team and genuinely cared for the client right to the end. We have been extremely happy with Home Instead Senior Care (Barnet) team. Thank you.

Reply from Dale Bevington, at Home Instead (Barnet)

Thank you so much for your kind review.

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Review from Angelica H (Daughter of Client) published on 17 September 2018 Submitted via Postal Card
Overall Experience

Following my mother's death, my dad has struggled living alone. Having just been diagnosed with early-stage dementia he needed companionship and someone to accompany him to appointments and to share walks and everyday jobs. I worked full-time and was unable to cope. I rang Home Instead Senior Care (Barnet) and within 1 week, life changed. The carer became dad's friend and support and dad began to live again.

Reply from Dale Bevington, at Home Instead (Barnet)

Thank you for the review.

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Review from Vicky F (Daughter-in-law of Client) published on 17 September 2018 Submitted via Postal Card
Overall Experience

Home Instead Senior Care (Barnet) have been very helpful and extremely caring. They have consistently wanted to ensure my mother-in-law's care was thorough and safe.

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Review from Paul W (Son of Client) published on 22 May 2018 Submitted via Postal Card
Overall Experience

I found Home Instead to be an excellent service overall. One Carer, in particular, was extremely warm, friendly and professional in her manner and built a close relationship with my father, so much so, she read a reading at his funeral. However, not all the Carers were as thorough and one let me down, which led to a safety issue. Overall, however, a very good service provided.

Reply from Dale Bevington, at Home Instead (Barnet)

Paul, thank you for the review and I am glad you found the service excellent overall.

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Review from Jamshed T (Client / Service User) published on 1 May 2018 Submitted via Postal Card
Overall Experience

Most reliable and friendly agency. My regular carer is dependable, lives nearby and takes care of unforeseen needs. All attributes for peace of mind.

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Review from Alison D (Daughter of Client) published on 27 March 2018 Submitted via Postal Card
Overall Experience

All carers from 'Home Instead' were fantastic. Lovely people very professional and kind.

Reply from Diana Bevington, Director at Home Instead (Barnet)

Sorry for the delay but thanks so much for the review!

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Review from L W (Client / Service User) published on 27 March 2018 Submitted via Postal Card
Overall Experience

Home Instead (Barnet) responded immediately to my request for help for my husband and myself. Our carer was helpful and supportive, she made a huge difference to our lives at a time of great stress. I am happy to recommend Home Instead Senior care (Barnet) to any elderly person needing support with daily tasks or companionship.

Reply from Diana Bevington, Director at Home Instead (Barnet)

Thank you so much!

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Review from Roger S (Power of Attorney of Client) published on 19 March 2018 Submitted via Website
Overall Experience

Quality care enables my aunt to live at home.

Reply from Dale Bevington, Director at Home Instead (Barnet)

Thank you so much for your review.

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Review from Joan F (Daughter of Client) published on 4 May 2016 Submitted via Postal Card
Overall Experience

We have been using Home Instead Senior Care (Barnet) for the past 3 years they are a caring company, the carers who look after my mum are amazing they really care for her in a very special way. Mum smiles when they come to attend to her needs. I don't know how we would manage without them they are very special people and they care.

Reply from Dale Bevington, Director at Home Instead (Barnet)

Thank you for the review and thanks to our CAREGivers who work so hard.

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Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 21 December 2023
Overall Good
  • Caring Good
  • Effective Good
  • Responsive Good
  • Safe Good
  • Well-led Good
Care Quality Commission is responsible for the registration and inspection of social care services in England. View Latest Report

News (0)

News

There are no news items for Home Instead (Barnet).

Awards / Recognitions (14)

  • Recipient: Home InsteadDate: Friday 30 May 2025
  • Recipient: Home InsteadDate: Friday 31 May 2024
  • Recipient: Home InsteadDate: Wednesday 31 May 2023

Meet the Team (2)

Sandra Wharton Job Title: Registered Care Manager Joined: 2013
Sandra Wharton

Sandra makes sure all our clients are receiving the highest quality of care and visits on a regular basis, caregivers contact her regarding any concerns they have about clients unusual behaviour, faulty household items and if there are changes to Care Plans.

Sohini Boron Job Title: Director Joined: 2019
Sohini Boron

With Home Instead, I know I am working to deliver the highest level of care, and providing awareness around the support available to the elderly and their families.

Frequently Asked Questions about Home Instead (Barnet)

How many Carers does Home Instead (Barnet) employ?

Home Instead (Barnet) employs 65 carers.

Information on this page is displayed without responsibility for its accuracy on the part of homecare.co.uk. Please contact Home Instead (Barnet) to verify any information. View our terms and conditions. Home Instead (Barnet) has an Enhanced Service - more info.