Home Instead (Barnet)

The carers who look after my mother are very kind and gentle with her. Nothing I ask of them seems to be too much trouble. They do extra things like cleaning which I haven't asked of them but which are so helpful to me. It gives me incredible peace of mind to know they see her every day and will let me know if anything is wrong. The office is very approachable too and everyone I have spoken to there has made me feel listened to and to not feel a burden with my requests.

They are easy to contact 24h, as you'd expect, and very responsive (I have written emails late at night and have received responses in minutes).

We have been using Home Instead for a number of months to help with my mother, who has dementia and had several falls. The carers are wonderful and really good with mum. The company is flexible and help as much as they can at short notice. I would definitely recommend them.

Home Instead have cared for my Mother in Law for over 3 years with 2 visits a day. They have been reliable and offered a consistency in carers so that she and the carers build trust and friendship which is so important to my Mother in law. We have no hesitation in recommending Home Instead for clients that live on their own independently.

The Manager was so warm and friendly on the initial visit and that made me feel very confident. My point of contact in the office was also lovely and always around to speak to if needed. My Uncle's carer was just the best. Very clean and thorough and the perfect personality for my Uncle. She kept me informed and I know she really took her job very seriously. Thank you to her for the care and dignity you showed.

The staff looked after my mum well.

Home Instead gave care and support to my father for the last 18 months of his life. When my brother, who was caring for our father, was unexpectedly admitted to hospital we needed to find a care solution. We settled on Home Instead because they came across as not just professional, but as also wanting to try and provide care that genuinely suited the person being cared for. The way they provided care that changed with time and circumstances as my father became more frail and ill, was impressive. I was very touched by the number of Home Instead staff who came to my father's funeral.

Very effective and caring.

The carer was delightful and did exactly what was required.

Home Instead gave care and support to my mother who had dementia and mobility problems. They managed to provide compatible caregivers who got to know her daily routine and adapted to help her with her changing needs. The caregivers were very caring, considerate and became good friends and understood her dementia. The service was regularly reviewed. The family could trust the caregivers to work alone with my mother.

Home Instead first provided care to my husband in September 2018. They chose a wonderful man to look after him: so kind, thoughtful and full of care for his client. For six months my husband needed the help of one caregiver, then it became two before he was admitted to hospital where he sadly died. My initial contact with Home Instead was on a personal recommendation and I am delighted to endorse that recommendation. My beloved could not have received better care.

My mum managed to stay in her home for the last 8-9 years of her life - in large part due to the service that Home Instead provided. I have been particularly impressed with the care they take matching the most suitable carer to the client - it made a massive difference to my mum's quality of life.

My dad is 93 (divorced from my mum for over 50 years) and today Home Instead are visiting him. Hopefully, they can bring some sunshine into his life as well!

Impressed right from the start. Professional and caring office staff who matched caregivers thoughtfully. Always kept me informed, had regular reviews and supported me ensuring the right level of care for the client. As the hours and need increased, so did the support from the office and caregivers who worked so well as a team and genuinely cared for the client right to the end. We have been extremely happy with Home Instead Senior Care (Barnet) team. Thank you.

Following my mother's death, my dad has struggled living alone. Having just been diagnosed with early-stage dementia he needed companionship and someone to accompany him to appointments and to share walks and everyday jobs. I worked full-time and was unable to cope. I rang Home Instead Senior Care (Barnet) and within 1 week, life changed. The carer became dad's friend and support and dad began to live again.

Home Instead Senior Care (Barnet) have been very helpful and extremely caring. They have consistently wanted to ensure my mother-in-law's care was thorough and safe.

I found Home Instead to be an excellent service overall. One Carer, in particular, was extremely warm, friendly and professional in her manner and built a close relationship with my father, so much so, she read a reading at his funeral. However, not all the Carers were as thorough and one let me down, which led to a safety issue. Overall, however, a very good service provided.

Most reliable and friendly agency. My regular carer is dependable, lives nearby and takes care of unforeseen needs. All attributes for peace of mind.

All carers from 'Home Instead' were fantastic. Lovely people very professional and kind.

Home Instead (Barnet) responded immediately to my request for help for my husband and myself. Our carer was helpful and supportive, she made a huge difference to our lives at a time of great stress. I am happy to recommend Home Instead Senior care (Barnet) to any elderly person needing support with daily tasks or companionship.

Quality care enables my aunt to live at home.