Home Instead (Barnet)

1st Floor Raydean House, 15-17 Western Parade, Great North Road, London EN5 1AD
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9.5 61 Reviews
  • Home Instead (Barnet), London
Home Instead Barnet provides award-winning personalised home care for older people that is dignified, reliable and relationship-led.

The care is tailored, flexible and adaptable to the client's needs and lifestyle. As daily tasks become more challenging in the home, Home Instead offers support to clients and their families with a range of support to help clients continue to maintain independence. All Care Professionals can support with home help, dementia care, medication administration, personal care, and companionship.

The care service is relationship-based; they match a Care Professional(s) to the client based on care needs, personality and interests; the clients have visits from a couple or a small team of Care Professionals who get to know the ins and outs of their needs and preferences, and are able to spot and react to anything unusual.

Care visits last at least one hour to ensure the Care Professionals are not rushing and care is delivered to a high quality. Activities are logged online and family members have instant access after the visit is completed.

All Care Professionals are hand-picked for their character and values and are expertly trained to support older people and their families. Each one undergoes extensive background checks and is given high-quality training to provide the confidence, knowledge, and skills to care for older people.

Feel free to contact the team for advice or to discuss options for care at home, they would be delighted to help.
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Care Provided by Home Instead (Barnet)

Types of Home Care

  • Visiting Care
  • Live-in Care
  • 24 Hour Care
  • Overnight Care (Waking)
  • Overnight Care (Sleeping)

Contract Durations

  • Ongoing / Long Term
  • Respite / Short Term

Age Ranges

  • Older Person Care (65+)
  • Younger Adult Care (18-65)

Personal Care Services

  • Washing & Dressing
  • Toileting Assistance
  • Medication Assistance (Oral)
  • Companionship
  • Continence Care
  • Feeding & Drinking Assistance

Household Services

  • Cleaning Service
  • Food Preparation & Serving
  • Laundry Service
  • Shopping Service / Errands
  • Transportation Service

Other Care Provided

  • Dementia
  • Parkinson's Disease
  • Stroke
  • Cancer Care
  • Palliative / End of Life Care
  • Learning Disability / Autism
  • Mental Health Condition
  • Physical Disability
  • Visual / Hearing Impairment
  • Hospital Discharge

Funding & Fees

Contact Home Instead (Barnet) to get a personalised quote.

Funding Types Accepted

  • Private Funding (Self-funded)
  • Direct Payments (from Local Authority/NHS)
  • Local Authority (Contracted Provider)
  • NHS (Contracted Provider)
Explain these funding types

Contact Home Instead (Barnet) to get a personalised quote.

Good to Know

Group/Owner

Person in Charge

  • Sandra Wharton (Care Manager)

Home Instead (Barnet) Reviews (61)

9.5

Home Instead (Barnet) has a Review Score of 9.5 (9.533) out of 10, based on 7 reviews in the last 2 years.
Over all time Home Instead (Barnet) has 61 reviews.

Overall Experience
  • 50
  • 11
  • 0
  • 0
  • 0
Date Published
  • 61
  • 2
  • 5
  • 7
  • 54
Reviewer Connection to Home Instead (Barnet)
  • 22
  • 14
  • 10
  • 3
  • 2
  • 2
  • 1
  • 1
  • 1
  • 1
  • 1
  • 1
  • 1
  • 1
Total of 61, showing 61-61
Review from Hilary W (Daughter of Client) published on 11 April 2016 Submitted via Website • Report
Overall Experience 4.0 out of 5
The staff at Home Instead are wonderful. They responded quickly to the change in my mother's needs and were very kind and reassuring to both of us. There was always a friendly voice on the telephone and the staff went out of their way to be helpful and supportive.
Reply from Dale Bevington, Director at Home Instead (Barnet)
Many thanks for the review, will tell all the staff!.
  • Staff
  • Care / Support
  • Management
  • Treated with Dignity
  • Value for Money
Current Review Score: 9.5 (9.533)

Overview of Review Score

The Review Score of 9.5 (9.533) out of 10 for Home Instead (Barnet) is based on a) the Average Rating and b) the number of positive Reviews.

  1. The Average Rating is 4.8 out of 5 from 7 Reviews in the last 24 months.
  2. The score for the number of positive Reviews is 4.7 out of 5 from 7 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Home Care Provider is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  1. 5 Points are available for the Average Rating from all Reviews in the last 24 months. The Average Rating of 4.833 for Home Instead (Barnet) is calculated as follows: ( (35 Excellents x 5) + (7 Goods x 4) ) ÷ 42 Ratings = 4.833
  2. 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 5 points available are broken down as follows: 3 points for the first Positive Review, 2 points in total for each of the next 9 Positive Reviews (1st = 3, 2nd = 0.5, 3rd = 0.5, 4th = 0.25, 5th = 0.25, 6th = 0.1, 7th = 0.1, 8th = 0.1, 9th = 0.1, 10th = 0.1)

    The 5 points relating to the number of Positive Reviews for Home Instead (Barnet) is based on 7 Positive Reviews in the last 24 months and is calculated as follows: 3 + 0.5 + 0.5 + 0.25 + 0.25 + 0.1 + 0.1 = 4.7
  3. When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
  4. If a Home Care Provider does not have a review in the last 24 months, then it will not have a Review Score.

Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 21 Dec 2023

Overall Good

  • Caring Good
  • Effective Good
  • Responsive Good
  • Safe Good
  • Well-led Good
Care Quality Commission is responsible for the registration and inspection of social care services in England. View Latest Report

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Awards / Recognitions (14)

Meet the Team (2)

Sandra

Sandra Wharton

Job Title: Registered Care Manager Joined: 2013

Sandra makes sure all our clients are receiving the highest quality of care and visits on a regular basis, caregivers contact her regarding any concerns they have about clients unusual behaviour, faulty household items and if there are changes to Care Plans.

Sohini

Sohini Boron

Job Title: Director Joined: 2019

With Home Instead, I know I am working to deliver the highest level of care, and providing awareness around the support available to the elderly and their families.

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