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Nightingales HomeCare

19 Sundridge Avenue, Bromley, London BR1 2PU
Nightingales HomeCare Logo
Nightingales HomeCare logo
Nightingales HomeCare, Bromley
Nightingales HomeCare, Bromley
Nightingales HomeCare, Bromley

Providing support in the community since 1992, Nightingales HomeCare is a family-employee owned care provider focusing solely on private customers, which means they never put you second to a large block-contract. And being family-employee owned, you will always be dealing with people who think and act like owners, whether it is your personally-approved carers or the office staff who support them. They take pride in always putting their customers first...  

Care Provided by Nightingales HomeCare

Types of Home Care

  • Visiting Care
  • Live-in Care
  • 24 Hour Care
  • Overnight Care (Waking)
  • Overnight Care (Sleeping)

Minimum Visit Duration (Visiting Care)

  • 30 minutes

Contract Durations

  • Ongoing / Long Term
  • Respite / Short Term

Age Ranges

  • Older Person Care (65+)
  • Younger Adult Care (18-65)

Personal Care Services

  • Washing & Dressing
  • Toileting Assistance
  • Medication Assistance (Oral)
  • Companionship
  • Continence Care
  • Feeding & Drinking Assistance

Household Services

  • Cleaning Service
  • Food Preparation & Serving
  • Laundry Service
  • Shopping Service / Errands
  • Transportation Service

Other Care Provided

  • Dementia
  • Parkinson's Disease
  • Stroke
  • Cancer Care
  • Palliative / End of Life Care
  • Learning Disability / Autism
  • Mental Health Condition
  • Physical Disability
  • Visual / Hearing Impairment
  • Alcohol / Drug Misuse
  • Hospital Discharge

Funding & Fees

Daily Charges per Person

  • Hourly Visiting Care Fees: from £28.53
  • Weekly Live-in Care Fees: from £1,687
  • 30 Minute Visiting Care Fees: from £24.58

Our fees are fully inclusive of your carer’s time and costs of getting to and from you. They are all fully trained and insured and backed up by our managers and support supervisor, all of whom will be happy to speak with you at any time. As a family-employee owned private homecare provider, we take pride in always putting our clients first.

The price(s) shown are provided by the agency. Contact Nightingales HomeCare for full pricing details and T&Cs.

Contact Nightingales HomeCare to get a personalised quote:

Funding Types Accepted

  • Private Funding (Self-funded)
  • Direct Payments (from Local Authority/NHS)
  • Local Authority (Contracted Provider)
  • NHS (Contracted Provider)

Good to Know

Owner

  • Nightingale Retirement Care Ltd
  • Private Owned

Person in charge

  • Paige Lyons (HC Manager)

Nightingales HomeCare Reviews (149)

9.9

Nightingales HomeCare has a Review Score of 9.9 (9.932) out of 10, based on 27 reviews in the last 2 years. Over all time Nightingales HomeCare has 149 reviews.

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Showing 149 reviews matching selected criteria
Review from Sarah C (Daughter of Client) published on 6 May 2026 Submitted via Website
Overall Experience

Nightingales provided the best of care for my mum. They were easy to communicate with and worked collaboratively with our family to ensure that that the care that was provided met our needs. The caregiver working alongside mum became a family friend and her patience and caring support was highly valued by our family, particularly by my mum. We feel very fortunate to have found such as great company to work with and we thank you from the bottom of our heart for your time and support.

Reply from Paige Lyons, HC Manager at Nightingales HomeCare

Thank you so much for your kind and thoughtful words. It truly means a great deal to us that we were able to support your mum and your family during such an important time.

We're especially pleased to hear that communication was smooth and that our team could work collaboratively with you to...  

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Review from M B (Son of Client) published on 27 April 2026 Submitted via Website
Overall Experience

My Mum has dementia and has a good support network around her. At the heart of that are the Nightingale carers that come to the house to help with personal care primarily, but will help with numerous other tasks if needed. Mum has a regular carer who she really likes but all of the staff that come we have found to be very nice and excellent at their job. I would have no hesitation in recommending Nightingales to anyone looking for carers that needed it.

Reply from Paige Lyons, HC Manager at Nightingales HomeCare

Thank you so much for your kind words and for taking the time to share your experience. It means a great deal to us to know that your mum feels comfortable and well supported, and that our carers are making a positive difference in her daily life.

We're especially pleased to hear that she has...  

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Review from James G (Son of Client) published on 24 April 2026 Submitted via Website
Overall Experience

The Nightingales team has been excellent since they took on care of my father. The communications via their app and, when needs be, email/phone have been thorough and show that the carers really are dedicated to their work. As I live far away, it is great to know how my father is from day-to-day. The care lead has been excellent in co-ordinating the team and provided cool and calm leadership when needed. My father's situation has stabilised after a difficult few months and this is very much down to the level of care which Nightingales are providing. I would recommend them wholeheartedly.

Reply from Paige Lyons, HM Manager at Nightingales HomeCare

Thank you so much for your kind and thoughtful review. It truly means a great deal to the whole Nightingales team.

We're delighted to hear that the communication and support we've provided have helped you feel connected and reassured, especially while living at a distance. Our carers and care...  

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Review from D B (Client / Service User) published on 22 April 2026 Submitted via Website
Overall Experience

We have dailyy care for 5 dys a week, mainly for food preparation and some personal assistance. The carers who viisit are pleasant.and efficient. The company provide an escort for us for hosspital/clinic visits. Very happy with the service.

Reply from Paige Lyons, HM Manager at Nightingales HomeCare

Thank you so much for your kind feedback. Were delighted to hear that youre happy with the support you receive from our team. Its wonderful to know that our carers are making a positive difference with their efficiency, friendliness, and the assistance they provide day to day.

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Review from Kevin S (Son of Client) published on 10 April 2026 Submitted via Website
Overall Experience

Nightingales have provided a good service, focusing on cooking and laundry. Our carer is very friendly and has a can-do attitude. It is also no trouble for Nightingales when we need to cancel a session because of alternative arrangements.

Reply from Paige Lyons, HM Manager at Nightingales HomeCare

Thank you so much for your kind review. Were delighted to hear that youve been happy with the service, particularly with the support around cooking and laundry. Its wonderful to know that your carers friendly, can-do attitude has made a positive difference.

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Review from S S (Daughter of Client) published on 19 March 2026 Submitted via Website
Overall Experience
Nightingales have been so flexible and accommodating with mum's changing needs.
Without exception the carers themselves have been very kind and responsive to Mum's particular needs.
Their flexibility in doing housework as well as personal care has resulted in Mums home looking the cleanest and tidiest it has been for sometime
One of the carers even helped label the fridge/freezer so that Mum knows what needs eating/replacing.

Thank you.

Reply from Paige Lyons, Assistant Manager at Nightingales HomeCare
Thank you very much for your kind feedback. We're delighted to hear that our team has been able to support your mum so well as her needs have changed.

It's wonderful to know that our carers' kindness, flexibility, and attention to detail have made a positive difference, both in her care and around...  

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Review from Graham R (Husband of Client) published on 1 September 2025 Submitted via Website
Overall Experience

Your carers attended my wife for over a year before she died. They were dedicated, loving and trustworthy. Without them I simply would have been unable to cope. And Nightingales were understanding and flexible in meeting our sometimes changing needs.

Reply from Paige Lyons, Assistant Manager at Nightingales HomeCare

It was a pleasure caring for your wife and dealing with yourself. We will share this with the carers as I know they built a wonderful relationship with you and your wife.

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Review from H M (Daughter of Client) published on 19 August 2025 Submitted via Website
Overall Experience
Thank you Nightingales and all the carers who looked after mum before she had to go into a care home.
The kindness and willingness to help of the carers really helped mum to stay independent in her own home for as long as possible.

We really appreciated this.

Reply from Paige Lyons, Assistant Manager at Nightingales HomeCare

Thank you for the lovely review. It was pleasure caring for mum over the last 6 years. I know the carers are missing mum. We will pass these kind words on to the carers and we wish mum all the best.

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Review from C R (Daughter of Client) published on 14 August 2025 Submitted via Website
Overall Experience
The carer was very kind and supportive. Mum enjoyed her company and I had peace of mind knowing that she had a visit every day.

She made sure mum was eating and drinking at lunchtime and listened to mum's memories of times gone by.

Reply from Paige Lyons, Assistant Manager at Nightingales HomeCare

Thank you for these lovely words. It was a pleasure looking after mum and this will be passed onto the carer.

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Review from C A (Daughter of Client) published on 27 March 2025 Submitted via Postal Card
Overall Experience

My mum has been receiving care since Dec 24 due to having a fall. They was able to do an assessment the next day & start the care 2 days after. They have been amazing with mum gaining her independence back. They have been amazing communicating with me as I am deaf & can only communicate by email. I am so glad I chose this company

Reply from Paige Lyons, Assistant Manager at Nightingales HomeCare

Thank you for a lovely review. It is a pleasure caring for mum and we will make sure these kind words are forwarded onto the carers.

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Review from Catherine V (Daughter of Client) published on 11 March 2025 Submitted via Website
Overall Experience
We are delighted to share our appreciation for the outstanding care provided by Nightingales. From the start, the team was dedicated to delivering the highest standard of care for our late Mother.
The carers are not only skilled and professional but also compassionate and attentive. Their kindness and patience made a significant difference in the quality of life for our Mum.
Communication with the Nightingales admin team has been seamless. They are always responsive and proactive in addressing any concerns or special requests.

Nightingales exceeded our expectations in every way. Their exceptional care, professionalism, and dedication brought us immense peace of mind. We wholeheartedly recommend their services to anyone seeking top-notch care for their elderly loved ones.

Reply from Paige Lyons, Assistant Manager at Nightingales HomeCare

Thank you for these lovely words. It was pleasure caring for mum until the end and also it was a pleasure building a relationship with you and your siblings. We wish you all the best for the future and I will make sure this is passed onto the carers.

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Review from A L (Son of Client) published on 7 February 2025 Submitted via Website
Overall Experience

Excellent care received twice daily from a dedicated team. They are compassionate, customer focused and always remain in regular contact to review the service offering to determine any future requirements or changes to the clients situation.

Reply from Paige Lyons, Assistant Manager at Nightingales HomeCare

Thank you for such a lovely review; it means a lot to us. I will ensure this is passed on to the carers.

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Review from Louise O (Daughter of Client) published on 10 January 2025 Submitted via Website
Overall Experience

Very happy with everyone I have dealt with. Professional service from the carers and great care taken with my Mother in making sure maintains her dignity and receives good care. Easy to set up care plans and alter these as her needs change. Office staff are also caring and show an understanding of care needs.

Reply from Paige Lyons, Assistant Manager at Nightingales HomeCare

Thank you for these lovely words, we will make sure this is passed on to the carer. It is a pleasure looking after Mum.

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Review from Jen R (Daughter of Client) published on 10 December 2024 Submitted via Website
Overall Experience
Very happy with everyone I have dealt with so far. Carers who support my Father are kind, treat him with dignity and respect.
Easy to set up the care plan plus are open to increasing as his needs change in the future which is a comfort.

Thank you.

Reply from Paige Lyons, Assistant Manager at Nightingales HomeCare

Thank you for this lovely review it is a pleasure looking after Dad.

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Review from Rob S (Son of Client) published on 11 November 2024 Submitted via Website
Overall Experience

Our live-in carers provide excellent compassionate care for my father. The relief carer also adds to his day by playing games. My father isn't always the easiest person to care for but our carers understand his needs and character and adapt accordingly.

Reply from Paige Lyons, Assistant Manager at Nightingales HomeCare

Thank you for this lovely review, we will pass this onto the carers.

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Review from Khafi A (Daughter of Client) published on 29 October 2024 Submitted via Postal Card
Overall Experience

I would like to extend my deepest gratitude to the entire team at Nightingale HomeCare for the exceptional care they provided to my father during his recovery at home following his hip replacement surgery.

Reply from Paige Lyons, Assistant Manager at Nightingales HomeCare

Thank you for the lovely review. We are happy we helped your father on the path to make his full recovery.

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Review from Amirah T (Granddaughter of Client) published on 7 October 2024 Submitted via Postal Card
Overall Experience

Nightingales services have been exceptional and amazing my grandma feels cared for and safe.

Reply from Paige Lyons, Assistant Manager at Nightingales HomeCare

Thank you for these lovely words. We will make sure this is passed onto the carers.

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Review from A C (Daughter of Client) published on 13 September 2024 Submitted via Postal Card
Overall Experience

My mum was looked after by Nightingales HomeCare. She was allocated her own carer for the whole time she was with the company. Her carer is a good communicator and does everything to her preferences. My mum is happy that she chose Nightingales for her care.

Reply from Paige Lyons, Assistant Manager at Nightingales HomeCare

Thank you for these lovely words we wish mum all the best.

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Review from S N (Daughter of Client) published on 13 September 2024 Submitted via Postal Card
Overall Experience

Nightingales HomeCare provided care for my mother during her illness and the care given was amazing. Mum got along very well with the carers and as a family, we had no concerns with the care and safety for Mum. We would like to say that Nightingales care office has supported us well during these difficult times. I have informed others about Nightingales.

Reply from Paige Lyons, Assistant Manager at Nightingales HomeCare

Thank you for these lovely words we wish you all the best for the future.

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Review from Jeff W (Son of Client) published on 2 September 2024 Submitted via Website
Overall Experience
The team were excellent and helped our family to look after our mum at very short notice with no fuss and complete compassion.

Unfortunately, Mum has to go into a care home but would recommend Nightingales to anyone.

Reply from Paige Lyons, Assistant Manager at Nightingales HomeCare

Thank you for this lovely review and we wish mum all the best.

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Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 01 October 2022
Overall Good
  • Caring Good
  • Effective Good
  • Responsive Good
  • Safe Good
  • Well-led Requires improvement
Care Quality Commission is responsible for the registration and inspection of social care services in England. View Latest Report

News (0)

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Awards / Recognitions (0)

There are currently no awards/recognitions posted yet for Nightingales HomeCare.

Meet the Team (1)

Paige Lyons Job Title: Assistant Manager Joined: 2014
Paige Lyons

As an effective team player, Paige has a talent for glueing operational aspects together within Nightingales. Paige is committed to her clients and their care needs, but never forgets the protection of her staff team during the process.

Paige is developing her knowledge within Home Care and has aspirations to become a Registered Manager. She is currently completing her Level 5 and has support from the Directors throughout.

Frequently Asked Questions about Nightingales HomeCare

How many Carers does Nightingales HomeCare employ?

Nightingales HomeCare employs 3661 carers.

Information on this page is displayed without responsibility for its accuracy on the part of homecare.co.uk. Please contact Nightingales HomeCare to verify any information. View our terms and conditions. Nightingales HomeCare has an Enhanced Service - more info.