Nightingales HomeCare

This has required endless patience, kindness, good home-cooked food and real nursing care for a lady of 96 years old.

Apart from my suggestions, I am very happy with the care given and I think my Dad is too. When I'm there I feel that the carers actually care about him and they talk to him in a lovely manner.

The carers who have come to support me have exuded an air of professionalism. They have all demonstrated the willingness to take on all relevant tasks and carried them out well. I have always been treated with respect.

Nightingales provided a carer for me at home after I had an operation. I found the approach of the person doing the home visit the best of the three agencies I spoke with: professional, personable and friendly without being overly familiar and efficient. Each time I've spoken with the office the staff have responded swiftly and effectively, including being flexible about the fact that I needed less care than I had thought I might. I was sent the same carer for the 7 visits I needed, which was nice. She was excellent; intelligent, attentive, extremely hard-working, willing, kind and very personable - a warm person whom I'm sure will do well with whatever she does. Great memory for detail too, which I appreciated.

It’s such a help and comfort to have this additional help. Thank you Nightingale’s.

I have been a client with Nightingales Bromley for ten years. The last few years have been good. I don't get a regular rota so don't always know who is coming in. I also feel the night carers do rush me getting to bed. I am 93 years old and have arthritis, heart problems and fused hips and am in a wheelchair all day, so by the time I get to bed am out of breath! The last six months have not been as good.

Most importantly, they provided some light at the end of the tunnel, that the situation was manageable and that I would be able to cope. Priceless.

Happy with the service. Very efficient and always caring and providing feedback. Excellent in everything that has been provided. The care has been of excellent quality and service. The service was provided after hospitalisation. My mum feels very comfortable with the carer. Cannot fault the carer.

We have been using Nightingales HomeCare to provide 24-hour home care for my mother-in-law for some weeks now. The team exude help, friendliness and support and the carer provided has been absolutely excellent.

Very pleased with the service we receive, the carers are very pleasant and Mum always seems to appreciate the company and service that they provide. Can't honestly say that we could expect anything more and the office staff always keep us informed of any changes in good time so overall all good.

Nightingales have met our requirements for providing on-site care for our mother in her home. They have been extremely understanding in our mother's needs and requirements and have provided an excellent service whilst having to deal with some difficult issues.

The care my mother received from Nightingales has been excellent. The carers are always kind and compassionate. And because she had the same regular carers, they really got to know her and understand her personality and preferences. Thank you.

There was not a day when I had to help the provided carer. My husband suffers from dementia and only two carers knew how to handle this situation. Dementia sufferers like continuity and my husband did not receive this. I do realise there were staff shortages but this did not help my situation.

All the carers were very caring, compassionate and patient with my mother and understanding of her dementia which meant she can be difficult at times. Very professional in their approach and I would recommend to others.

Mum, 92, needed to be taken to a hospital appointment for an eye operation by a Nightingales carer (25 July 2022) and then accompanied back to her home. I made the arrangements beforehand with Nightingales. They were excellent in the lead up, both on the office side so that we were all clear about what was going to happen timewise etc so that it ran smoothly, and the carer herself who spoke with me ahead of time to discuss. She arrived at Mum's promptly, looked after her well throughout, and when they got back she rang me. She was not only very caring but also friendly and easy to talk with so that she took much of the stress out. I am extremely pleased with the way the day went.

Nightingales have provided 5 carer visits a day to my 95-year-old mother for a couple of years. Their best feature has been reliability - whatever the weather. The staff have always done their best and been really honest. We would have happily continued to use them but Mother has now been admitted to a nursing home.

I have always found the office staff extremely helpful and always willing to go over and above to help in anyway they possibly can. They have made this whole journey run extremely smooth, and for that, I can’t thank them enough!

I would have no hesitation in recommending this company.

Satisfied with service. Most helpful when a problem occurs.

Nightingales are organised and efficient with regard to management. Very flexible and accommodating with regard to last-minute changes in care requirements. Individual carers vary in terms of quality. Some are excellent - caring, hard-working and sensitive. Some less experienced carers require a little more guidance. Overall, I have been impressed with the quality of care provided by Nightingales.