Nightingales HomeCare

The carers are respectful and caring. My father enjoys seeing them. His dignity is respected even during the most intimate care. Carers generally arrive on time and spend the full time with him. We appreciate the willingness to be flexible.

All the carers are lovely too, and very understanding of Mum's mood swings etc due to her dementia.

My wife and I have been very satisfied with the care and support that Nightingales have provided to my mother-in-law over the past year, including regular daily visits, shopping and some overnight care.

Nightingales provided some temporary care for my dad while I was on holiday. The carers were reliable and helpful to him, they were also company for him. I was able to add some extra hours at quite short notice, due to his needs changing. We will definitely use Nightingales again, should the need arise.

Nightingales cared for my nan while she recovered from a fall. They carried out the assessment quickly and organised carers to be put in place very quickly. We had no complaints as carers built a good relationship. If needed again, we will go straight back to Nightingales.

Very happy with the service the team have provided for my mum over the period of about the last 12 months and the responsiveness of the management team to changes in routine and requirements is excellent. Thank you.

My parents have lived happy, busy, independent lives for 93 years. Nowadays, life can be a bit much and I live 3000 miles away. Knowing that caring people are visiting and helping my parents around their home has been wonderful. I believe my parents enjoy the company and I appreciate the peace of mind.

During three months recovering from back trouble I had very good care from Nightingales, delivered by four carers, three of whom were excellent, the fourth less so, largely through youth and inexperience, and she was rapidly dropped from my rota. All had good English, and they did their best to run things as I wanted them and to keep me cheerful. I found the office easy to contact and immediately helpful with queries or problems.

Very happy with them, they look after my mum very well. Mum is very happy with them too. She has dementia and she calls the carers 'her girls'. l live about 2 hours away and l am at ease knowing she is looked after, as l am disabled myself and can't always get up to see her. I would recommend to anyone.

I have had regular visits from carers for many years and have found all of them to be kind, caring and helpful. I have recently had a situation where I have needed to change the times of my visits slightly and they have been very accommodating. I have recommended Nightingales to other people.

I feel comfortable now going forward knowing that (hopefully) the staff member or another caregiver will be able to care for my parents if needed. Thank you Nightingales HomeCare.

Independence is so important.

My elderly and frail Mum started using Nightingales at the beginning of April after a 4-week stay in hospital. I cannot fault the care, kindness and friendliness of each of the carers who see my Mum every day, she looks forward to their visits - they are respectful and she trusts them implicitly. We are both so thankful for everything they do for her around the house, hoovering and putting on washing, unpacking shopping when it's delivered. A truly wonderful service which allows my Mum to live in her own home. The office staff are hugely helpful and friendly too. I wouldn't hesitate to recommend Nightingales to anyone who needs home care.

We can’t thank everyone enough and would recommend easily to friends and family.

Our cleaner was punctual, very thorough and pleasant. The bungalow smelt and looked a 'treat'. It gave me a bit of a break from the cleaning for five weeks. Thank you!

My mother has been using Nightingales for the last year. They have been extremely helpful, flexible and caring towards my mother. The management team have been particularly helpful in arranging different care needs for my mother at a moment's notice. I wouldn't hesitate to recommend Nightingales.

We currently use the Nightingales sitting service and are very pleased with the care being provided. I work from home, so I am able to see some of the interactions between the sitter and my mother. I note that she is very attentive to my mother's needs and ensures that she calls her by name and introduces herself at every visit, practices that we feel are important for Mum as a dementia sufferer. Also, the sitter continually keeps her informed as to what she is doing, whether with regard to directly assisting her or carrying out tasks in her immediate environment to support her. Mum clearly enjoys her visits and always looks relaxed after them. All in all, a very positive experience for all of us!

Nightingales have provided excellent care for my mother, who has dementia, for the last three years and more recently for my father after he fell and broke his hip. All the carers have been fantastic - so kind and willing. They are used to dealing with any situation and have lots of common sense! The feedback they provide is also very reassuring.

I would recommend Nightingales in a heartbeat.

The service was great, nice carers. We needed him home for final care and to be with him till the last. He enjoyed his stay and made lots of memories, he is very happy and can't stop talking about his great experience.