Quotes to be given when we have ascertained all information regarding location and needs of client
These prices are only a guideline, please contact Primary Homecare Ltd to find out the exact price for your requirements.
Primary Homecare Ltd has a Review Score of 9.6 (9.592) out of 10, based on 13 reviews in the last 2 years.
Over all time Primary Homecare Ltd has 103 reviews.
Thank you so much Graham for your excellent review. I am so glad that you are happy with our carers, particularly her regular carer and office staff and the service that we provide to your wife. We will continue with the level of service provided and it has been a pleasure looking after and we welcome any feedback that you can give us about our service.
Thank you for writing this review and for supporting us with your brother. It is great to know he has you in his corner for good or bad . I am also pleased he enjoys his time with our carers.
Thank you for this excellent review. I am always pleased to hear back from our clients and i am glad to know we are doing a good job for you.
Thank you for your review. I am delighted you are happy with our service.
Thank you for this lovely review. We are so glad you are happy with all aspects of our service.
We are delighted you are so happy with your care! It's good to see you are enjoying having a laugh with the care staff.
I am happy that you are satisfied with our staff and have given them the top score. I note you have given management only one star but I need you to know it's not our decision to only allocate 30 minutes. Social Services fund the care and time is allocated by them. Please contact us if you would like to discuss this further.
Thank you for your review. I am glad you like chatting to our staff.
We are delighted you are happy with our service. Your mum is a pleasure to care for.
We are very pleased you are happy with our service and that our carers always check if you need anything else before they leave.
Thank you for taking the time to give us this review as we value your opinion. I am glad to hear our carers go the extra mile and help you with other additional domestic jobs.
Thank you so much for your kind and complimentary comments which are greatly appreciated. It is a pleasure caring for your mum and the staff are very happy to feel so valued. Thank you again from all at Primary Homecare.
Thank you so much for all your kind comments. We loved looking after your mum and hope she is happy in her new care home. We value your feedback greatly and will pass on your comments to the carers who looked after your mum.
Thank you for taking time to complete a review which we take very seriously. I am pleased you are happy with the staff and care your husband receives. I have checked and the one daily visit that we make is always between 10am and 11am. We never guarantee an actual time and we are fully compliant with our Social services Contract. As to value for money, we do not set your contribution to the cost of care. We have taken your comments onboard and will continue to provide continuity of care.
Thank you for your feedback. Our staff really enjoy caring for your husband. I am so happy you would be pleased to recommend us.
I am so pleased you find our carers efficient and able. Our prices are very competitive locally.
I am pleased you find our carers polite and friendly and they are good at cleaning your kitchen after use. We will pass on your comments about recycling to the relevant care staff.
We offer an app to all clients and families so they can have access to their visit times 24/7. We also provide good customer service to clients who phone our office. Due to client emergencies and staff absence, visit times occasionally change and this is unfortunately unavoidable.
I am glad you enjoy being cared for by our staff. Our carers find it a pleasure to care for you.
The Review Score of 9.6 (9.592) out of 10 for Primary Homecare Ltd is based on a) the Average Rating and b) the number of positive Reviews.
The maximum Review Score for a Home Care Provider is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:
The 5 points available are broken down as follows: 3 points for the first Positive Review, 2 points in total for each of the next 9 Positive Reviews (1st = 3, 2nd = 0.5, 3rd = 0.5, 4th = 0.25, 5th = 0.25, 6th = 0.1, 7th = 0.1, 8th = 0.1, 9th = 0.1, 10th = 0.1)
The 5 points relating to the number of Positive Reviews for Primary Homecare Ltd is based on 12 Positive Reviews in the last 24 months and is calculated as follows: 3 + 0.5 + 0.5 + 0.25 + 0.25 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 5Julie has many years of experience in HR, Training and Management. She has worked in the Care Sector for over 6 years both in Nursing Homes and Home Care. Julie oversees operations including Human Resources and Training for Primary Homecare. Qualifications: CIPD Employment Law, Management level 4, Training & Development level 3 and Assessor and IQA Awards.
Toni is working towards level 5 Leadership & Management in Health & Social Care. She has many years of experience in Domiciliary Care. Toni started with the Company in 2014 as a Home Carer and has progressed from Coordinator to Deputy Manager and recently has been Acting Manager.
Shaquille rejoined the Company in 2023 as Coordinator of Felixstowe area. Shaquille has many years experience of working in Nursing Homes and Domiciliary Care.
Andrei has worked for the Company since 2016 as a Home Care Asst. This year he was promoted to Coordinator of the Stowmarket area
Chloe first joined us working in one of our Nursing Homes. When this was sold she joined us as a Home Care Asst. Last year she was on Maternity leave but has since been promoted to Coordinator (Part-Time)
Information on this page is displayed without responsibility for its accuracy on the part of homecare.co.uk. Please contact Primary Homecare Ltd to verify any information. View our terms and conditions. Primary Homecare Ltd has an Enhanced Service - more info.