Primary Homecare Ltd

Julie has over 30 years of experience delivering training within the care sector in Suffolk. In recent years, she has also gained extensive experience in both care home and home care management. Julie leads our in-house training team and holds overall responsibility for the management of Primary Homecare, ensuring that the organisation continues to deliver high-quality, person-centred care. She also plays a key role in the ongoing business development of Primary Homecare, supporting the growth of the service while maintaining the high standards we are known for.

Rowena started with the company in 2023 as a Carer and Relief Coordinator, gaining valuable experience supporting both our clients and the wider team. She later progressed into the role of Area Coordinator, where she was responsible for overseeing care delivery and supporting carers within my allocated area. In 2026, Rowena stepped into the position of Interim Registered Manager to provide maternity cover, taking on additional responsibilities to ensure the continued smooth running of the service.

Andrei joined the company in August 2016, having previously worked as a CNC Technician. He initially started part-time in the office, where he gained valuable experience and insight into the day-to-day operations of the service. Over time, Andrei progressed into a full-time position as the Stowmarket Coordinator. Since then, he has continued to develop within the company and now works as the Ipswich Coordinator, a role that he greatly enjoys. Andrei is currently working towards his Level 4 NVQ to further enhance his knowledge and skills within the health and social care sector.

Cynthia joined Primary Homecare in March 2023 as a Homecare Assistant in Felixstowe, where she quickly became a valued member of the team through her dedication and compassionate approach to supporting clients. In 2025, she began assisting the office team with part-time administrative duties, gaining valuable experience in the operational side of the service. Since January 2026, Cynthia has been working as the Interim Coordinator for the Stowmarket branch, where she continues to apply her knowledge and commitment to ensure the smooth running of the service and the delivery of high-quality care. Cynthia is also a mental-health first aider and is always on hand to help anyone with support.

Mia has been part of the Primary Homecare team since 2021. She began her journey as a carer in Ipswich, where she gained valuable hands-on experience supporting clients in their homes. Through her dedication and strong organisational skills, Mia progressed to the role of Relief Coordinator before moving into her current position as the Felixstowe Coordinator - a role she thoroughly enjoys. Mia studied Level 3 Health and Social Care at college and is currently working towards her Level 4 qualification, continuing to build on her knowledge and commitment to delivering high-quality care and support.

Demi joined the company in March 2026 and supports both our marketing initiatives and Quality Compliance work, helping us to promote and maintain the high standards of care we provide. She brings a diverse professional background with experience across the healthcare, education, and travel sectors. Demi has joined us to reconnect with her passion for healthcare and is committed to contributing to a positive, supportive environment while helping ensure our services continue to meet the highest standards of quality and compliance.

Chrissie has worked for Primary Homecare for six years, spending three years providing care in Stowmarket before moving into the office team, where she has now been working for almost three years. She works part-time on Mondays and Tuesdays as a Relief Coordinator, helping to support the smooth running of the rota and ensuring clients continue to receive reliable care. Chrissie enjoys her role and values being part of such a supportive team. She continues to build her confidence and skills with the computer systems and is always keen to learn and develop further in her role.

Neshmiya joined Primary Homecare in December 2021 as a community carer, where she developed strong relationships with clients and demonstrated a high standard of compassionate care. In August 2025, she moved into the office team as a Relief Coordinator, supporting the coordination of care while continuing to pick up carer shifts in the community. Alongside her coordination role, Neshmiya is also our Medication Champion. In this role, she provides guidance and delivers medication training to our carers, helping to ensure safe practices and maintain high standards of care across the team.

Tiegan joined Primary Homecare in May 2020 as a Homecare Assistant and, in 2021, moved into the Office team as an Administrator. In 2025, she then progressed to the role of Senior Administrator. Her responsibilities include organising documentation for both clients and carers, handling enquiries, and managing incoming phone calls. Tiegan also supports the onboarding of new starters and coordinates the booking of staff training, helping to ensure the team is well prepared to deliver high-quality care.