The Caring Company

When Mum was discharged from the NHS Team following her stroke last year, she was offered the same service, though the care from Social Services wouldn’t have suited her or met her needs, so it was time to look for alternatives. We chose the Caring Company and have never regretted the decision. During COVID restarted times, from the initial phone calls and discussing with the office team what Mum’s needs were, her state of health and her abilities, plus her needs, through to the agreed team visits arranged, everything has been smooth, friendly and the team of carers are excellent. Mum is very happy and has help with preparing an evening meal, whilst that is cooking, they often help her get the laundry on or help her with having a shower. Being able to choose the time of her visit in the evening was very important to her, keeping her in her own home being the number 1 priority. She also didn’t want to have to eat too early or go to bed too late. The Caring Company are excellent.

The Caring Company has provided a 5-star service for my mother. The ladies are caring, helpful and compassionate. They are friends as well as companions and carers. The office staff are always helpful and accommodating to changes of plan. Overall, an absolutely excellent service that I would recommend to anyone needing assistance or care for their loved ones.

The staff are always polite, caring, focused and generally, fantastic.

I cannot find any fault. They turn up on time. They are always bright and friendly, just what every person needs first thing in the morning. They never talk about other clients and they are all super. Well done Caring Company.

The carers are very good. They seem to be very aware of Mum's needs, and the company are friendly, polite and good communicators. Mum loves the carers' visits. If I need questions answered or changes to Mum's care, then the staff are happy to accommodate.

During the past year, my stepmother's needs have changed considerably; at first, she needed only a few visits a week, then once a day, two a day and now four a day. The Caring Company has always responded quickly to new circumstances and their communication with me has been professional, timely, honest and straightforward. The carers have to prompt my stepmother repeatedly in all aspects of food, drink, taking medication, cleanliness and everyday living because she has dementia. They seem patient, kind, articulate and able.

My aunt was looked after by The Caring Company for two to three years. They were very caring to her and she looked forward to them coming three times a day. They encouraged her to keep clean and tidy and also encouraged her to eat her meals, which were important to us. The family found the girls very good and they became our friends. They kept us informed about her well-being. They helped me with any worries I may have had. I found all the girls very reliable.

On time, but if running late due to other work, always apologised.

The Caring Company were wonderful with my mum. The care and respect shown to her was marvellous. The amount of work the individual carers did during their 45 minutes was incredible. The difference this made to the family was immeasurable. What a fantastic team, thank you for everything.

As I have indicated, my care has been outstanding. In addition to the 'required' functions of washing and dressing in the weekday mornings, your carers have provided me with many a topical discussion, brought in many of their experiences and also lights from the outside world!

With my thanks.

We used The Caring Company to help with our dad who was frail, and unable to walk unaided. They came to his house, and were very thorough to obtain a full medical history, and ascertain what care was needed.

My dad`s carer was superb, always polite, well turned out and very helpful and co-operative with my dad`s requests. We used them for about 3 months before he requested a full-time care home option.

The Caring Company were always efficient, and each time we had to cancel, the process was a simple email.

Highly recommend for anyone wishing to remain at home, but need assistance to do that.

10/10.

On the whole, the care and treatment given to my friend was generally good and was a great help and support in her last few years.

Experience of service limited (3 visits only) but hard to fault - vert satisfactory.

I have found all carers to be very good and nice ladies.

An excellent team of carers who are kind and very caring, making her very comfortable in her own home, where she wants to stay. All her needs are met by the team, we are contacted if there are any concerns that arise, which I feel is very supportive to us, working together is very important, to enable her to remain in her own home.

I have found from Carers to management, everyone is helpful, caring and understanding. Keep me informed what is going on with my father. Knowing he is happy, which I know he is, as he talks about the Carers highly.

The carers were very efficient and reliable.

I cannot fault this company at all. What a lovely group of girls. The assistance and advice you have given us has been exceptional.

Mum's needs were met with great care and dignity. I highly recommend all at The Caring Company. They were recommended to us by a health professional and I'm so pleased that they were.

Lovely staff, trained and competent. They make you feel wanted and cared for.

Always willing to help where they can.

The care offered was excellent, treating him with respect and dignity while providing the support he needed. The staff ensured that his medication was taken as prescribed. He was able to ask for their assistance when required. The Caring Company responded to calls outside of the norm as quickly as they were able. The treatment he received was sympathetic and supportive in the circumstances. The carers were willing to take on tasks and communicated with him well. The company were easily accessible by both phone and email, and replies to queries etc were received promptly. I would be happy to recommend their services for the future.