Gold Hill Homecare

Every carer is very kind, caring and helpful, and I look forward to morning visits.

Good and friendly.

Caring, polite, disciplined, well organised, reliable, friendly and always helpful - couldn't ask for a better team.

The care plan has been reviewed two or three times in the year. Calls generally on time according to visit schedule, which issued for each week. Work is done expeditiously in co-operation with me including walks and shopping. Very valuable in driving me for clinical and hospital appointments.

Gold Hill Care has provided care for my wide in the mornings for the last few years. The send us a rota each week giving us the names and times of each person every day. The timekeeping is excellent, and the staff are very professional and caring. If asked, I would be extremely happy to recommend this care provided to friends.

For the last four months, Gold Hill Homecare have visited us daily to help me care for my husband. All their workers are kind, considerate and punctual. They all do a good job thanks to the excellent training they receive from the manager whose compassion and organizational skills are first-class.

Very responsive and effective management. Thoughtful and refreshingly helpful carers. Been very happy with the service for the past 5-years, since I began using them.

My mum has been supported at home by the amazing team of Gold Hill carers for almost 2 years. The care they take with Mum is absolutely amazing and Mum loves them so much, she actually sees them as friends and looks forward to their visit 3 times a day. As a family, we knew how lucky we were to have this support, however, in October my dad had to go into hospital for hip replacement surgery after being knocked over and the Gold Hill team went above and beyond any of our expectations. They helped us manage a crisis by immediately increasing the daycare, providing overnight care for Mum and a live-in carer when Dad was discharged who, within a few weeks, had Dad washing, dressing and cooking independently. Nothing is ever too much trouble and their objective is to simply care for their clients, no matter what it takes. The other day, I went to my parents to put their bins out, to find the lunchtime carer was already doing it. They are incredibly caring, kind, supportive and professional.

Rock House staff have been very caring and professional. My mother has settled in brilliantly. I did not think that she would settle so quickly but the staff have made her feel that she belongs there and she is happy.

My wife has severe Alzheimer's dementia and needs two people to get her up and out of bed, wash and shower her, see to her toileting needs and put her to bed in the evening. The team are reliable, competent and very friendly, talking to my wife even though the responses are sometimes bizarre! Very supportive.

Would recommend this provider of home care. Reliable, caring, go the extra mile when required.

My helper is very pleasant. She is a friendly person. She is excellent at doing her job. She never misses anything. The office staff are always, polite and friendly. I cannot fault the staff and managers at all.