Gold Hill Homecare

The Hub, Church Lane, Chalfont St Peter, Gerrards Cross SL9 9RF
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12 Reviews
  • Gold Hill Homecare, Gerrards Cross
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Care Provided by Gold Hill Homecare

Types of Home Care

  • Visiting Care
  • Overnight Care (Sleeping)

Minimum Visit Duration (Visiting Care)

  • 30 minutes

Contract Durations

  • Ongoing / Long Term

Age Ranges

  • Older Person Care (65+)
  • Younger Adult Care (18-65)

Personal Care Services

  • Washing & Dressing
  • Toileting Assistance
  • Medication Assistance (Oral)
  • Companionship
  • Continence Care
  • Feeding & Drinking Assistance

Household Services

  • Cleaning Service
  • Food Preparation & Serving
  • Laundry Service
  • Shopping Service / Errands
  • Transportation Service

Other Care Provided

  • Dementia
  • Parkinson's Disease
  • Stroke
  • Cancer Care
  • Palliative / End of Life Care
  • Learning Disability / Autism
  • Mental Health Condition
  • Physical Disability
  • Visual / Hearing Impairment
  • Alcohol / Drug Misuse
  • Hospital Discharge

Funding & Fees

  • Hourly Visiting Care Fees: £31 – £32

These prices are only a guideline, please contact Gold Hill Homecare to find out the exact price for your requirements.

Contact Gold Hill Homecare to get a personalised quote.

Funding Types Accepted

  • Private Funding (Self-funded)
  • Direct Payments (from Local Authority/NHS)
  • Local Authority (Contracted Provider)
  • NHS (Contracted Provider)
Explain these funding types

Contact Gold Hill Homecare to get a personalised quote.

Good to Know

Owner

  • Gold Hill Care
  • Voluntary / Not for Profit Owned

Person in Charge

  • Claudia Harratt (Registered Manager)
Are you the Owner/Manager of Gold Hill Homecare? View your Advertising Options

Gold Hill Homecare Reviews (12)

Over all time Gold Hill Homecare has 12 reviews.

Overall Experience
  • 10
  • 2
  • 0
  • 0
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Date Published
  • 12
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  • 0
  • 0
  • 12
Reviewer Connection to Gold Hill Homecare
  • 5
  • 2
  • 2
  • 1
  • 1
  • 1
Total of 12, showing 1-12
Review from V B (Client) published on 13 January 2021 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
I am very happy with the service.
Every carer is very kind, caring and helpful, and I look forward to morning visits.
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  • Treated with Dignity
  • Value for Money
Review from T G (Son of Client) published on 12 January 2021 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
Good and friendly.
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  • Treated with Dignity
  • Value for Money
Review from B P (Client) published on 5 January 2021 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Caring, polite, disciplined, well organised, reliable, friendly and always helpful - couldn't ask for a better team.
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  • Treated with Dignity
  • Value for Money
Review from Peter P (Client) published on 16 December 2020 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
The care plan has been reviewed two or three times in the year. Calls generally on time according to visit schedule, which issued for each week. Work is done expeditiously in co-operation with me including walks and shopping. Very valuable in driving me for clinical and hospital appointments.
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  • Treated with Dignity
  • Value for Money
Review from C D (Husband of Client) published on 16 December 2020 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Gold Hill Care has provided care for my wide in the mornings for the last few years. The send us a rota each week giving us the names and times of each person every day. The timekeeping is excellent, and the staff are very professional and caring. If asked, I would be extremely happy to recommend this
care provided to friends.
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  • Value for Money
Review from V B (Wife of Client) published on 10 December 2020 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
For the last four months, Gold Hill Homecare have visited us daily to help me care for my husband. All their workers are kind, considerate and punctual. They all do a good job thanks to the excellent training they receive from the manager whose compassion and organizational skills are first-class.
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Review from Jo B (Client) published on 10 December 2020 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Very responsive and effective management. Thoughtful and refreshingly helpful carers. Been very happy with the service for the past 5-years, since I began using them.
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  • Management
  • Treated with Dignity
  • Value for Money
Review from Yvonne B (Daughter of Client) published on 1 December 2020 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My mum has been supported at home by the amazing team of Gold Hill carers for almost 2 years. The care they take with Mum is absolutely amazing and Mum loves them so much, she actually sees them as friends and looks forward to their visit 3 times a day. As a family, we knew how lucky we were to have
this support, however, in October my dad had to go into hospital for hip replacement surgery after being knocked over and the Gold Hill team went above and beyond any of our expectations. They helped us manage a crisis by immediately increasing the daycare, providing overnight care for Mum and a live-in carer when Dad was discharged who, within a few weeks, had Dad washing, dressing and cooking independently. Nothing is ever too much trouble and their objective is to simply care for their clients, no matter what it takes. The other day, I went to my parents to put their bins out, to find the lunchtime carer was already doing it. They are incredibly caring, kind, supportive and professional.
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Review from Peter L (Son of Client) published on 10 July 2018 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Rock House staff have been very caring and professional. My mother has settled in brilliantly. I did not think that she would settle so quickly but the staff have made her feel that she belongs there and she is happy.
Reply from Claudia Sumner at Gold Hill Homecare
It was a pleasure to support mum within her own home for so many years and then to see her settle in our connecting care home.
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Review from K H (Husband of Client) published on 10 July 2018 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My wife has severe Alzheimer's dementia and needs two people to get her up and out of bed, wash and shower her, see to her toileting needs and put her to bed in the evening. The team are reliable, competent and very friendly, talking to my wife even though the responses are sometimes bizarre! Very supportive.
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Review from Claire B (Power of Attorney of Client) published on 27 May 2016 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
Would recommend this provider of home care. Reliable, caring, go the extra mile when required.
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Review from Olive R (Client) published on 18 January 2016 Submitted via Website • Report
Overall Experience 5.0 out of 5
My helper is very pleasant. She is a friendly person. She is excellent at doing her job. She never misses anything. The office staff are always, polite and friendly. I cannot fault the staff and managers at all.
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Overview of Review Score

Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 16 Aug 2019

Overall Requires improvement

  • Caring Good
  • Effective Good
  • Responsive Good
  • Safe Requires improvement
  • Well-led Requires improvement
Care Quality Commission is responsible for the registration and inspection of social care services in England. View Latest Report

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Awards / Recognitions (0)

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Frequently Asked Questions about Gold Hill Homecare

What Type of Services does Gold Hill Homecare offer?

Gold Hill Homecare offers Home Care.

How many Carers does Gold Hill Homecare employ?

Gold Hill Homecare employs 20 carers.

Information on this page is displayed without responsibility for its accuracy on the part of homecare.co.uk. Please contact Gold Hill Homecare to verify any information. View our terms and conditions. Gold Hill Homecare has an Basic Service - more info.