Penkz Ltd

Stanmore Business & Innovation Ct, 204-226 Imperial Drive, Howard Road, Harrow, Stanmore HA7 1BT
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1 Review
  • Penkz Ltd, Stanmore
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Care Provided

Types of Home Care

  • 24 Hour Care
  • Adult Home Care (18+)

Other Care Provided

  • Older Person Care
  • Dementia
  • Learning Disability / Autism
  • Mental Health Condition
  • Visual / Hearing Impairment

Good to Know

Owner

  • Penkz Limited

Person in charge

  • Patrick Nkereuwem (Manager)
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Penkz Ltd Reviews (1)

Over all time Penkz Ltd has 1 review.

Overall Experience

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Date Published

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Review from A F (Client) published on 9 September 2021
Submitted via Website • Report

Overall Experience  Overall Experience 1.0 out of 5

Sadly I do not have positive feedback where the management and communication are concerned. The carers themselves were lovely and caring. The agency does not communicate amongst themselves or with the carers. There are always teething problems with any agency but not once was there a follow-up call
following falls to check if I was ok. They do not fill in a care book which is required and hence no communication on the client's care with social services. The agency preferred to discontinue care vs admit any failing and try to resolve by compromise. Even carers were shocked.

Staff

Care / Support

Management

Treated with Dignity

Value for Money

Overview of Review Score

Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 23 Mar 2021

Overall
Good

  • Caring

    Good

  • Effective

    Good

  • Responsive

    Good

  • Safe

    Good

  • Well-led

    Good

Care Quality Commission is responsible for the registration and inspection of social care services in England.

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Awards / Recognitions (0)

Meet the Team (0)

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Frequently Asked Questions about Penkz Ltd

What Type of Services does Penkz Ltd offer?

Penkz Ltd offers Home Care.

Information on this page is displayed without responsibility for its accuracy on the part of homecare.co.uk. Please contact Penkz Ltd to verify any information. View our terms and conditions. Penkz Ltd has an Basic Service - more info.