Home Healthcare
167 High Street, Beckenham BR3 1AEOther Home Care Providers you may be interested in:
Care Provided by Home Healthcare
Types of Home Care
- Visiting Care
- Live-in Care
- 24 Hour Care
Contract Durations
- Ongoing / Long Term
- Respite / Short Term
Age Ranges
- Older Person Care (65+)
- Children (0-18)
Personal Care Services
- Washing & Dressing
- Medication Assistance (Oral)
- Companionship
Household Services
- Food Preparation & Serving
- Shopping Service / Errands
Other Care Provided
- Dementia
- Cancer Care
- Palliative / End of Life Care
- Learning Disability / Autism
- Mental Health Condition
- Physical Disability
- Visual / Hearing Impairment
- Hospital Discharge
Good to Know
Owner
- Home Healthcare Ltd
- Private Owned
Person in charge
- Anne-Marie Conneally (Manager)
Home Healthcare Reviews (14)
Over all time Home Healthcare has 14 reviews.
I could not wish for more.
The care that my mother has received over the last two years has been excellent. She has been treated with the utmost dignity, and I can't stress enough how lovely and kind all the carers are.
Thank you so much for your review. We really appreciate you taking the time.
I am very appreciative of the extra care and attention I am currently receiving. All the carers are so thoughtful, kind and go out of their way to help me.
We are delighted to be able to help - we are glad that your recently increased care package is making such a difference.
We have seen a recent improvement in punctuality and the level of care. It really depends on how good the carers are (we have had very good carers and some not as good). We had too many carers but this has been sorted with a reduction in numbers to give continuity. So we are satisfied with the current delivery of service. There are obstacles with the timetable for example if a carer is ill but this is understandable if it doesn't happen too often. I would still like to see better timekeeping because they are sometimes very late.
Hello! Thank you for taking the time to review the service. I was saddened to see your rating and the comments about a wide number of carers. I have checked the figures for the last 6 months and your family had 358 visits with 11 carers (including ones who have left and been replaced). As you...
Dad has lovely, friendly and caring carers. He loves dominoes and they always try to have a game - he looks forward to this. Thoroughly recommend - the care is 100%.
Thanks Rachel for your comments - we love Dad and with your clinical background we really appreciate your comments on the service. We know you see a lot of care companies in your line of work so thank you for choosing us.
The service is personal, dependable and the working relationship is unique. At times they have gone the extra mile to provide us with what we needed, whether it was offering care-related reassurance, advice and support based on long experience, or liaising with the NHS and Social Services on our behalf, or providing care cover at short notice.
Highly recommended.
Thanks so much for your kind words about our knowledge and experience. We are always pleased when we can use this to help navigate the complexities of arranging care and promoting wellbeing. We were especially delighted to help your family with the move from a care home to a live-in care service where you could all be together in the family home.
I cannot rate the team highly enough. Over the past 5 months, my dear mum was extremely poorly and the team could not have given better care. They were always cheerful, patient, kind, respectful, dignified and they truly cared. Nothing was too much trouble. They became friends and made my dear mums last few months as comfortable and as happy as they could have been. Thank you.
Sue - thank you for the lovely words! Each client has something special about them and I will always remember doing the loo shuffle with Mum to the strains of Frank Sinatra! We managed a transfer by dancing between the places. I will pass your words on to the team as well. Thank you.
The last 18 months have been rough for my parents, but the team stepped up and helped us take care of them really well - just recently I relocated them to my new house in Devon and the team were outstanding in helping them prepare for the move and a new chapter of life. Friendly, caring and very understanding of all their needs throughout - I would recommend them to anyone who needs to find care for a relative.
Thanks so much! We have loved working with them and love the little updates this week about how they are settling in. Wishing you all lovely times in Devon.
The care given to my mother has been truly excellent. All the caregivers I have met have been kind, caring and very professional, furthermore, they have coped amazingly well with the extra stresses caused by the arrival of Covid-19. I am so grateful for the kindness and compassion they show at every visit.
Thank you so much for your kind words. We really appreciate them and will pass them on to the team. We loved working with your mum so thank you for taking the time to leave a review.
Home Healthcare has been looking after my husband who paralysed with Parkinson's plus Syndromes for two and a half years. The care they have given him has been exceptional. They have made an awful situation for us so much easier. My husband has become very fond of them all, and I am just so grateful to them. They give me peace of mind and confidence that I could not do any better in the care they give him. Truly wonderful people who are always upbeat and positive, and nothing is too much trouble for them. They monitor him daily, and any problems with his health are quickly picked up. I feel so lucky to have found Home Healthcare.
Thank you so much for your review - I will share it with his team. We are so glad to have been able to help and I hope the recent help navigating continuing care and the other services has been helpful. Fingers crossed we can unpick it together! Thanks for your kind words.
Very satisfied with friendly and competent service.
They went above and beyond their job description, also caring for my dad.
Thank you so much for your kind words. We have lots of fond memories of your mum singing with the girls getting dressed and the modelling pictures when we dyed her hair red. The team has seen your dad for coffee this week, so please call if there's anything further we can help with. Thank you for taking the time to leave a review - we appreciate it.
The manager and staff were just so lovely and helpful, advised my sister and I on what mum needed, will definitely recommend them.
Home Healthcare looked after my nan until she passed away. It’s a family run business but very professional. The carers are reliable and kind and the office staff are always on hand to help with any queries. They helped me work out how to gain access to all the services nan needed to keep her comfortable. I’m so grateful for everything they did at a distressing time.
Thanks so much for taking the time to review us. We are really pleased to hear you had a positive experience with your Nan and were sorry for your. She was a lovely lady and we loved looking after her and helping to make her final months comfortable.
Regulatory Rating
Care Quality Commission (CQC) Rating
Date: 19 July 2023- Caring Good
- Effective Good
- Responsive Good
- Safe Good
- Well-led Good
Inspection ratings
We rate most services according to how safe, effective, caring, responsive and well-led they are, using four levels:
- Outstanding - The service is performing exceptionally well.
- Good - The service is performing well and meeting our expectations.
- Requires Improvement - The service isn't performing as well as it should and we have told the service how it must improve.
- Inadequate - The service is performing badly and we've taken action against the person or organisation that runs it.
- Not rated - we have not yet rated this area of the service, this is normally because the assessments we have carried out have been focused on other key questions.
News (0)
There are no news items for Home Healthcare.
Awards / Recognitions (0)
There are currently no awards/recognitions posted yet for Home Healthcare.
Meet the Team (0)
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